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Exploring Process Barriers to Release Public Sector Information in Local Government Sunil Choenni Research & Documentation Centre, Ministry of Security and Justice P.O. Box 20301 2500 EH The Hague The Netherlands 0031648100301 [email protected] Peter Conradie Creating 010, Rotterdam University of Applied Sciences, P.O. Box 3001 HA Rotterdam The Netherlands 003110 794 4801 [email protected]

Exploring Process Barriers to Release Public Sector Information in Local Government

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Conradie, P. & Choenni, S., 2012. Exploring Process Barriers to Release Public Sector Information in Local Government. In 6th International Conference on Theory and Practice of Electronic Governance, Albany. NY. Albany, New York, pp. 5–13.

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Page 1: Exploring Process Barriers to Release Public Sector Information in Local Government

Exploring Process Barriers to Release Public Sector Information in Local Government

Sunil Choenni Research & Documentation Centre, Ministry of Security and Justice P.O. Box 20301 2500 EH The Hague The Netherlands 0031648100301 [email protected]

Peter Conradie Creating 010, Rotterdam University of Applied Sciences, P.O. Box 3001 HA Rotterdam The Netherlands 003110 794 4801 [email protected]

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Background Approach Observations Indicators Lessons Learned

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Increased calls for data release President Barack Obama1

European Commission2

Euro Commissioner Neelie Kroes3

Former Dutch Home Affairs Minister4

1.  Obama, B. (2009). Transparency and Open Government | The White House. Retrieved April 10, 2012, from http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government

2.  European Commission (2003) “Communication of the Re-use of Public Sector Information – Review of Directive 2003/98/EC” 3.  Public data for all – opening up Europe’s public sector: 2011. http://blogs.ec.europa.eu/neelie-kroes/public-data-for-all-–- opening-

up-europes-public-sector/. Accessed: 2012-04-10. 4.  Donner, 2011. Betreft Hergebruik en Open Data: naar betere vindbaarheid en herbruikbaarheid van overheidsinformatie. , pp.1-9.

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Several thresholds to release Judicial, Internal, Financial, Social Cultural, Technical1

1.  Huijboom, N. and Broek, T.V.D. 2011. Open data: an international comparison of strategies. European Journal of ePractice. 12, April (2011), 1–13.

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Several thresholds to release Fragmentation, findability of data1,2

1.  Boulton, G., Rawlins, M., Vallance, P. and Walport, M. 2011. Science as a public enterprise: the case for open data. The Lancet. 2.  McLaren, R. and Waters, R. 2011. Governing Location Information in the UK. Cartographic Journal, The. 48, 3 (2011), 7.

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Several thresholds to release Financial losses due to (European) cost recovery model1

1.  Weiss, P. 2002. Borders in Cyberspace : Conflicting Public Sector Information Policies and their Economic Impacts. Federal Register. February 2002 (2002).

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Several thresholds to release Privacy of citizens1, combining sets revealing identity2,3

1.  Warner, J. and Chun, S.A. 2008. A Citizen Privacy Protection Model for E-Government Mashup Services. Proceedings of the 2008 international conference on Digital government research (2008), 188–196.

2.  Kalidien, S., Choenni, S. and Meijer, R. 2010. Crime statistics online: potentials and challenges. Proceedings of the 11th Annual International Conference on Digital Government Research (2010), 131–137.

3.  Ohm, P. 2009. Broken Promises of Privacy: Responding to the Surprising Failure of Anonymization. Social Science Research Network. 57, 6 (2009), 1–64.

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Looking at processbarriers Which processes influence data release? How does the way in which data is store impact release? Biggest thresholds based how data is used internally?

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Approach Consortium with 4 public service departments Library City Works City Development Archive

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Approach Consortium with 4 public service departments Library (data central to task) City Works (maintain public objects) City Development (execute development policy) Archive (catalogue, service delivery)

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Approach Initial workshop (n=6) Desk research Questionnaire (n=61) In-depth structured interviews (n=11) Additional workshop (n=8) Follow up workshop (n=6)

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Approach Initial workshop (n=6) Desk research Questionnaire (n=61) In-depth structured interviews (n=11) Additional workshop (n=8) Follow up workshop (n=6) + continual release of data for re-use in education

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Observations

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Observations Fear of false conclusions •  Unfinished policy documents •  Non-domain experts interpreting data wrongly

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Observations Financial Effects of PSI release •  Infrastructure needs investment – lack of clear

ROI •  Cost recovery model

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Observations Opaque ownership •  Where is the data located? •  Who owns it?

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Indicators for data release?

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Indicators for data release 4 indicators: •  Way the data is used internally •  Source of the data •  Data storage •  Data types

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Themes City Development

City Works Library City Archive

Use of data Execute development policy.

Source of data Externally gathered

Data storage Decentralized

Suitability of data for release

Medium: combination of personally identifiable information, live sensor data and object data.

Data released None

Biggest threshold Decentralized data storage and internal data management processes.

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Themes City Development

City Works Library City Archive

Use of data Execute development policy.

Maintain public objects, producing geographical products.

Support core services, internally and externally

Enhance services, catalogue objects

Source of data Externally gathered

Internally produced

Internally produced through services processes and externally bought

Metadata internally created, artefacts externally supplied

Data storage Decentralized Central Central Central (meta data only)

Suitability of data for release

Medium: combination of personally identifiable information, live sensor data and object data.

High: many sets related to public objects, non-personal.

Low: data personally identifiable or subject to copyright

High: data not personally identifiable and owned by the Archive

Data released None Object data of public artefacts

Book metadata Search API of archive metadata

Biggest threshold Decentralized data storage and internal data management processes.

No legal framework for the supply of data, commercial interests.

Personally identifiable data, uncertain organizational status, copyright.

Costs associated with digitalization of archive artefacts.

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Themes City Development

City Works Library City Archive

Use of data Execute development policy.

Maintain public objects, producing geographical products.

Support core services, internally and externally

Enhance services, catalogue objects

Source of data Externally gathered

Internally produced

Internally produced through services processes and externally bought

Metadata internally created, artefacts externally supplied

Data storage Decentralized Central Central Central (meta data only)

Suitability of data for release

Medium: combination of personally identifiable information, live sensor data and object data.

High: many sets related to public objects, non-personal.

Low: data personally identifiable or subject to copyright

High: data not personally identifiable and owned by the Archive

Data released None Object data of public artefacts

Book metadata Search API of archive metadata

Biggest threshold Decentralized data storage and internal data management processes.

No legal framework for the supply of data, commercial interests.

Personally identifiable data, uncertain organizational status, copyright.

Costs associated with digitalization of archive artefacts.

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Lessons Learned?

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Lessons Learned Nuanced approach

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Lessons Learned Data release for its own sake?

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Lessons Learned Scale important

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rotterdamopendata.nl

Sunil Choenni Research & Documentation Centre, Ministry of Security and Justice P.O. Box 20301 2500 EH The Hague The Netherlands 0031648100301 [email protected]

Peter Conradie Creating 010, Rotterdam University of Applied Sciences, P.O. Box 3001 HA Rotterdam The Netherlands 003110 794 4801 [email protected]

Dit project is mede ge!nancierd met steun van het Europees Fonds voor Regionale Ontwikkeling van de Europese Commissie