Getting Started In The Cloud

www.fasthosts.co.uk Ask theExperts

Making Business Work Better Online

Getting started in the

Cloud

Stephen Holford Sales & Marketing Director

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Private

Software as a Service (SaaS)

Platform as a Service (PaaS)

Infrastructure as a Service (IaaS)

Broad NetworkAccess

RapidElasticity

MeasuredService

On-DemandSelf- Service

Resource Pooling

Public Hybrid

Essential characteristics

Service models

Deployment models

Defi ning Cloud computing



Restricted to singleorganisation

Defined geographicallocation

Regulatory impact

Flexibility of configuration

Bespoke integration

Tailored SLA’s

On-premise or hosted

Most commonassociation to IaaS

Private

HybridMaintain existinginvestments

Common criteriawith private cloud

Legacy systems

Data Sovereignty

Regulation

Control

On Premise

PublicUtilised by multiple parties

Geographic dispersion

Data location andcompliance concerns

Standardised configuration

Value for money

Most commonassociation to SaaS

Customisation

Legacy

Connectivity

Regulation

Integration

IT deployment models



2

3

4

1

Cloud benefi ts

Flexibility (agile & scalable)The amount of resource consumed by the user can be increased or

decreased to meet their operational needs. Supplier capabilities for

such a service appear unlimited and available in any quantity and for

any amount of time

Chargeability (charged based on consumption)Users only pay for the services they use. All resources should be

easily monitored / managed so that charging & use is clear and

transparent

Accessibility (accessible anywhere)As cloud & hosted services are delivered over the internet and

accessed through standard web interfaces, uw should be able to

manage and/or consume services anywhere there is an internet

connection, using the device of their choice

Availability (delivered on-demand)A user can chose to provision computing capabilities,

such as storage, processing, network and memory, (or an

application) as needed automatically without requiring

human interaction with the service provider & services

often have built in resiliency and recovery

Flexibility (agile & scalable)Flexibility (agile & scalable)The amount of resource consumed by the user can be increased or

decreased to meet their operational needs. Supplier capabilities for decreased to meet their operational needs. Supplier capabilities for

such a service appear unlimited and available in any quantity and for such a service appear unlimited and available in any quantity and for

any amount of timeany amount of time

Chargeability (charged based on Chargeability (charged based on

Users only pay for the services they use. All resources should be Users only pay for the services they use. All resources should be Users only pay for the services they use. All resources should be

easily monitored / managed so that charging & use is clear and easily monitored / managed so that charging & use is clear and


Getting started - What is the objective?

Business case fi rst Know the market, opportunity and goals of the project

New IT solution, replacementor expansion?

What is the rationale behind theneed for this solution? New application/service

Cost containment

Temporary project

Are there any specifi c requirements? Regulation / Compliance

Security

Resiliency

Scalability

What internal IT resource is available? Managed or unmanaged

Infrastructure-as-a-Service or Software-as-a-Service




Low cost of entry Initial investment high, but own assets at the end

Licensing costs included Corporate data stored internally

3rd party doing the hard work Own dedicated IT team

Resilience & security managed by 3rd party Security & failover systems managed internally

Cloud On-premise

Cloud or On-premise

• Cost — Capex or Opex

• Growth potential (fl exibility, scalability)

• Compliance

• Operational resources

• Security



What are businesses using the Cloud for fi rst?

• Early adoptions have predominantly been non-operational or low impact

• Disaster recovery and backup

• Hosted applications for communication or collaboration follow

• Business critical and operational applications

Prototype &Test Environments

Disaster Recovery& Backup

Comms &Collaboration

Business Critical& Operational



Make your business work better online

Organisational size and IT maturityWhat skills are in house and what capability to implement and operate IT services exist.

Nature of the application/solutionNew solution areas and projects are far more likely to be hosted /provided as a service.

Exiting InvestmentOrganisations wish to maximise the life and value of investments already made in technology

and licensing so hybrid models are an important consideration.

Data sovereigntyConcerns over regulatory, legal jurisdiction and perceived security fears restrict the nature

of how some organisations adopt cloud solutions.

ConnectivityAccessing high speed internet is still not a given in many parts of the UK and the wider world.

Bandwidth constraints constrain appetite for hosted services

“Cloud and on-premise solutions will need toco-exist alongside each other in most organisations over the coming years”



Choosing a supplier/partner

• What features/requirements do you need

• Length of time (min & max) for the solution

• What scale will the solution go to (CPU’s, storage, users?)

• How variable will that scale be? Is it an organic growth, are there peak periods and low periods that the solution should scale for?

• Do you have internal IT to implement yourself, or do you need a managed service

• Which geographies will the solution need to work in?

?



1-9 Employees

Importance of having a local channel partners for on-premise and cloud solutions

On-premise solution

Cloud solutions

10-99 Employees 100-499 Employees

46%

30%

57%

39%

63%

43%

SMB’s moving away from local suppliers

Source: Edge Strategies Research



Choosing the type of Cloud supplier

1-9

Employees10-99

Employees100-499

Employees

64% of small businesseschoose hosting companies astheir infrastructure provider

0%

18%

35%

53%

70%

Infrastructure solutions

Productivity solutions reflectMSP’s being the standard routeto market

0%

15%

30%

45%

60%

Productivity solutions

1-9Employees

10-99Employees

100-499Employees

Source: Edge Strategies ResearchSource: Edge Strategies Research



Questions to ask potential suppliers/partners

• Portability – is there any lock-in (contractual or technical)?

• Licensing responsibility – yours or theirs?

• Security – accreditations, physical, network

• Their service continuity – what resilience do they have for power, network & compute?

• Support – where, how & when?

• Complaints & escalation processes?

• Testimonials


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Adopting the Cloud for your business

• Make sure your key requirements are identifi ed and met by any IT solution

• Is your project stand-alone or does it need to integrate with existing systems?

• Is it a long term project or short term need?

• Check your cloud providers credentials and infrastructure

• Work with the supplier / provider to ensure the solution fi ts your needs

www.fasthosts.co.uk Ask theExperts


Thank you Stephen Holford Sales & Marketing Director [email protected] www.fasthosts.co.uk

Technology

Getting Started In The Cloud