For more information on HERO visit our Web site www.dialexia.com

Are you willing to invest in a complete and innovative platform oftelephony?Do you want to provide phone services over IP to Small and MediumBusinesses (SMBs) directly and/orthrough Agents who can resell yourservices and expand your clientele?

HERO® is the solution you need!

HERO® is an important source of profits foroperators. Its price is very competitive. The solution is scalable and easily accessible.HERO® is a source of guaranteed revenuesfor operators that are willing to break intoa new market or to diversify their services.Furthermore, HERO® will bring you a quicker Return on Investment.

Composed of a rich and wide range ofmodules, HERO® has an integrated billingsystem that makes it a very functional anduser-friendly product.

Each hosted PBX can have unlimited number of users configured and registered.

ITSP & CARRIERS

HERO® provides hosted IP-PBX telephony services to SMBs. No capital investment is needed to buy expensive and complicatedequipment as in traditional limited featurePBXs. No more ongoing maintenance expenses.

This hosted PBX is 100% based on the SIP protocol which aims at reducing phone network costs and minimises the cost of long-distance and international calls. Companies will have no update to do, neithermaterial nor software to buy! All devices for

the end users are hosted at the operator’slocation. Companies do not need to worryabout the maintenance and technical management of the system.

HERO® is the perfect solution for large corporations or institutions that want to havea more efficient central phone system, and tocontrol their branches’ expenditures through abetter management of the calls and the billingsystem. Indeed, the enterprises that use HERO®

can monitor each call of each branch or business unit separately.

FINAL CUSTOMERS

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Breaking the communication barriers

For more information on HERO visit our Web site www.dialexia.com

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HERO KEY FEATURES

DID provisioningEnhanced Billing and Service PlansCDR managementCost reportsStatisticsMerchant Payment Gateway (i.e. PayPal®)Automatic invoice scheduling

Devices Auto-provisioningFar-End/Near End Firewall supportEmergency: 911 & E911 support

Auto-attendant IVRIntegrated VoicemailUnified CommunicationsSIP Trunking Virtual linesCall Back numberUser Call permissions

TELEPHONY MAIN FEATURES:

Hunt GroupGroup pagingFind Me/ Follow Me Fax SupportCall RecordingDevice Auto-ProvisioningCaller IDCall transfer: blind/supervisedCall forward: available/Busy/No AnswerCall waitingMusic on hold (MOH)Three way conferencingCall ParkTeleworkingBusy Lamp Field (BLF)

APPLICATION COMPONENTSDIAL-MANAGER: a SIP based server that bundles three fundamental SIP components which sit in thecore of a SIP network; such as, a SIP Proxy server, a SIP Registrar server and a Presence server.

DIAL-MEDIA: a media server that runs dynamic IVR applications. It features seamless voicemail andmedia services (call park, call relay, presence and more), IVR for voicemail and auto attendant.

DIAL-PAGING: an announcement server that multicasts voice calls to IP phones that comply with theauto answers specifications.

OPERATION, ADMINISTRATION & MANAGEMENT WEB INTERFACE (OA&M): it is platform-andBrowser-independent. Depending on the user profile, it offers different access to the HERO portal(HERO administrator, agents, PBX administrator and PBX users).

ADD-ONS MODULES

- Dial-ACD® Module (Automatic Call Distribution for Enterprise version only)

- Dial-Conference® server- Failover and High Availability Support - Hotel room management- Dial-Console: a powerful easy-to-use soft console

designed for receptionist switchboard operations in an IP-PBX environment.

REQUIREMENTS:

- Servers: Windows/ Linux based or cloud based virtual machine.

- End-points devices supported : ATAs, gateways, IP phones (e.g Polycom, Astraa, SNOM) and Softphones (e.g: Dial-Com & X-Lite)

- MS-SQL or MySQL