Heroku Connect: Building Connected Customer Apps

Paul Kopacki, CMO HerokuMargaret Francis, Product Manager Heroku Connect

Scott Persinger, Engineering Manager Heroku Connect

Webinar Agenda

• Heroku Overview

• Heroku Connect

• Description and Customer Use Cases

• Product Demo

• Technical Overview

• Q&A with Lead Architect

• Resources

• Heroku Accounts

• Heroku Connect Documentation

What is Heroku?

Everything you need to build, run, and scale customer apps

DatabaseEnterprise grade

Postgres as a service

Add-onsMarketplace for

logging, data and more

DynosRun virtually any language at any

scale

The Open Source Tech Developers Love

Build. Deploy. Scale. Heroku brings them togetherin an experience built and designed for developers.– Larry

Marburger, CloudApp

Heroku Powers the Consumer Internet

Heroku Connect Bi-Directional Data Synchronization Service Between Salesforce and Heroku Postgres

Heroku Connect

Why Heroku Connect: Ease of Building Multi-Data Source Apps

• Apps that federate data from SFDC and other, non-SFDC

sources into a single data store to produce a customer

centric web or mobile app experience

• Internet of Things data

• Connected Devices, Automobiles, Wearables

• Non SFDC SAAS data

• eCommerce, ISVs

• Proprietary data not normally held in Salesforce

• Point of sale system data, custom DWH data

Why Heroku Connect: Web/Mobile App Dev Pattern Compatibility

• Apps built using languages and frameworks that typically

require data to be held in a relational data store for

performance, scale, flexibility

• iOS / Android apps built with Node,js / Angular

• PHP apps, Facebook and beyond

• Ruby on Rails apps built for web and mobile

• Apps built by dev teams with strong app dev & SQL skills

but limited declarative experience

• In house Java, Rails, PHP shops, internal/ external

innovation teams, marketing services agencies, mobile

app dev shops

Why Heroku Connect: Simplicity of Salesforce Integration

• Business users with comprehensive knowledge of their

Salesforce data model can use Heroku Connect to

configure a synch without programming skills

• Engineers that have strong development skills but

without deep Apex knowledge can use the SQL

database to efficiently build apps while maintaining deep

integration with SFDC

• Heroku Connect manages ongoing API operations:

Users can “set it and forget it,” without the burden of

integration code maintenance and optimization

Heroku Connect Demo

How It Works: Point and Click Configuration

User authorizes Heroku Connect to a Salesforce sandbox or production instance.

User chooses which Salesforce objects and fields to map to Heroku Postgres.

User decides chooses synchronization mode: Read Only or Read / Write. Volumes of data change are graphed.

How It Works: Data Model

Users select objects and fields from an SFDC org for synchronization to Heroku Postgres.

Heroku Connect creates and maintains a schema inside Postgres for the Salesforce org.

Salesforce -> Postgres: Org = Schema Object = Table Field = Column

Schema

Table

Table

Table

Salesforce Org

Object

Object

Object

Object

Heroku Postgres

How It Works: Synchronization

Heroku Connect queries Force.com for updates to mappped objects using LastModifiedTime. Default poll interval is 10 minutes.

Heroku Connect records changes to the Postgres DB in the trigger log. Default interval for synching changes to SFDC is 5 minutes.

Reads from SFDC and writes to SFDC occur as independent operations. Last writer wins.

How It Works: Provisioning and Permissions

Heroku Postgres

Heroku App

Her

oku

Org

Addon A

Addon BHeroku

Connect

The owner receives all notifications by default.

The owner can be changed and the notification list expanded.

Org Admins and Members can attach Heroku Connect to any app in the org.

The creator is the owner of that instance.

Entitlement to Heroku Connect is granted to orgs.

A Heroku Postgres database must be available to the Heroku app for Heroku Connect.

How It Works: Managing Multiple Salesforce Orgs

Salesforce Org A

SalesforceOrg B

Heroku Connect supports two patterns for consolidation of org data into a single DB: 1. Sharing a single DB between Heroku Connect instances 2. Using a multiservice configuration

Heroku Postgres databases may be resized / upgraded on demand.

Heroku PostgresSalesforce Org C

Heroku Connect

Heroku Resources

• Sign up for Heroku: https://www.heroku.com

• Heroku Connect documentation:

https://devcenter.heroku.com/articles/herokuconnect

• Heroku Connect blog post:

https://blog.heroku.com/archives/2014/5/13/

introducing_heroku_connect

• Get email updates about upcoming events/ webinars,

talk to a rep about Heroku Connect:

https://www.heroku.com/connect

Thank You