How to Drive Sustainable SharePoint Adoption

Dux Raymond Sy, PMP, MVP

Managing Partner

Video: http://www.youtube.com/watch?v=9hL6n7JQFYg

I’m Dux

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Why won’t this one fit?

Why Training Alone Is Not Working

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Sustainable SharePoint Adoption (SSA)

Four Phases of SSA

Executive Ignorance is Not Bliss

It’s All About Business Value

Expedite Innovation Facilitate Engagement Financial Gains

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Identify solutions, don’t showcase features

Involve Key Business Stakeholders �  Identify business needs

�  Review existing collaboration patterns & tools

�  Automate manual business processes

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Prioritize

IT Can You Handle This?

Engage Key Business Groups

Corporate

Communicators

Human

Resources

Identify Existing SharePoint Resources

Training

User Management Plan

Governance Plan

Release Management Plan

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Establish Support Model �  Self-Service

�  Site Managers

�  IT addresses higher level support

Develop Contextual User Training �  Site Managers

�  Business Users

Deliver Contextual User Training �  Make it engaging

�  Give homework

Activity: SharePoint Jeopardy

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Self-Service FAQ

Regular Adoption Activities

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�  Lunch and Learns

�  Corporate Communications

Coach and Mentor

Four Phases of SSA

What Does It Take to Win?

http://www.innovative-e.com/artifacts/customer/Enterprise%20Adoption%20JS.pdf

dux.sy@innovative-e.comhttp://twitter.com/meetduxhttp://innovative-e.com

thank you

thank you