IaaS Trends: Migrate Servers to Cloud Pradit Pinyopasakul November 20, 2013

• Introducing True Internet Data Center

• Cloud Computing in Thailand

• How to transform IT service

• True Cloud Services

• Case Study

Topics

Wireless Business Group • Best 3G+ / First 4G Network in Thailand • Over 100,000 WiFi hotspots throughout the country

Wire line Business Group • 2.6 million fixed lines in Bangkok and perimeter • High speed Internet: xDSL / DOCSIS / FTTH

Pay TV Business Group • Largest subscription TV operator in Thailand • Over 100 quality channels from all around the world

Content Business Group • Lifestyle content and applications • Largest online shopping with over 150,000 shops

Electronic cash and payment service

Convergence Lifestyle Enabler

Internet Data Center 2 sites @ True Tower @ Muang Thong Thani

1st Internet Data Center certified ISO 20000 : IT Service Management ISO 27001 : Information Security Management BS25999 : Business Continuity Management

Frost & Sullivan Thailand Excellence Awards : Infrastructure as a Server Vendor of the year 2013

True IDC Background

True Internet Data Center

Data Center world map

USA 1,000+

EU Zone 500+

Asia 200+

(Data Center Map, 2013)

Data Center Map, 2013

Japan 35+

Hong Kong 25+

Singapore 15+ Malaysia

25+

India 75+

Thailand 10+

Internet Data Center Asia Map

Y2013

IT as a Service

Existing DC 10,000 sqm.

Develop VMWare

Cloud

Y2012 Y2010

First IaaS in Thailand

Y2008

2nd DC 800 sqm.

+ DR Office

Y2003

1st DC 400 sqm.

True IDC

Development of Services

Internet Data Center Market analysis Malaysia, Thailand, Indonesia is double digit growth of hosting and

network management services.

Vietnam Co-location is second priority below Hosted Application

Management

Singapore still major player in ASEAN with highest number of

geographical links and channels, most trunks are landed direct to

Singapore before go through other nodes. But Singapore Data Center

is difficult to expand due to limitation of land.

Budget on Data Center in Asia Pacific is 12% compare to rest of the

world Source: IDC, 2012

Cloud Computing in Thailand

Cloud Computing’ Benefits

, Risk

Cost Reduction

Cloud vs. Traditional server deployment timeframe

On Service

Installation

Delivery process

Purchasing process

Capacity planning

Gather requirement

On Service

Installation

Purchasing process

Gather requirement

5x – 10x FASTER

Traditional deployment Cloud deployment

Capacity versus Demand Curve

CAPEX Rising Demand Scenario

Falling Demand Scenario

Capacity

Time

49.8 53.1 58.3 63.7 66.7 68.5

21.30 (30%) 33.50 (39%)

49.70 (46%) 67.90 52%)

88.40 (57%) 112.10 (62%)

0

20

40

60

80

100

120

140

160

180

200

2011 2012 2013 2014 2015 2016 Traditional data center workloads Cloud data center workloads

CAGR 7%

CAGR 39%

Source: Intel

Data Center Workloads

Million USD

$78 million

Market Size: Thailand Cloud

Infrastructure Providers

Cloud Community

IaaS Providers

International PaaS Providers

SaaS Providers

Gov. Agency

Thailand Cloud Ecosystem

IaaS • Most data centers are

Virtualized and Server Consolidated

• Some deploy on-demand public cloud service and explore hybrid cloud

• Many large enterprises focus on building a private cloud

PaaS • No provider in

Thailand • Many ISVs

(Independent Software Vendors) now migrate to Azure, Amazon.

SaaS • Most solutions are Web

application, but change business model.

• Few deploy full cloud platforms.

• More international solutions.

• Users: large free clouds consumption.

• SMEs start to explore Cloud.

Thailand Cloud Status

True Winner Project (2011)

• True with Software Park

• Support Thai software developers to develop SaaS

• Sponsored Cloud infrastructure as a service and helps to promote.

True Incube (2013)

• Incubate entrepreneurs in creating successful business

• True supports initial $5.8 Million seeding fund, training, co-working space at Launchpad.

How we support Software Startups

(Asia Cloud Computing Association, Oct 2012)

Asia Cloud Computing Readiness Index

Source : NSTDA, 2013

Issues of Cloud Service in Thailand

Cloud Computing

Transform Your IT Infrastructure

Intelligence Will Be Abstracted Creating Pools Of Data Center Services

Software-Defined Data Center

Journey to Provide IT Services

Facility

Netw

ork

Server

Storage

OS

Applications

Processing

Facility

Netw

ork

Server

Storage

Applications

Processing

Facility N

etwork

Server

Storage

OS

Processing

OS

Applications

Facility

Netw

ork

Server

Storage

OS

Applications

Processing

• Cloud computing: next stage of Network evolution • Key to improve the IT services: IT integration capability

Service Provider Customer

Co-location MPLS / VPN

IaaS SaaS Business process outsourcing

Evolve to ITaaS

Two Different IaaS Markets

Enterprise

SMB

Enterprise

SME

Standard Customization

•Low Cost •Highly-

standardized •Developer-focus •Startup-

compatible •Full automation

• Enterprise-focus • Managed Service/ITO-

compatible • End to end SLA guarantee. • Hybrid compatible • Network convergence • Security / Regulation

compliance. • High Performance

Data Center

Network

Hardware

Cloud Management System

3rd Party APPs

User Self-service

Hybrid Cloud / IT Integration

Service / Support

Performance

SLAs

Telco’s Differentiation Advantage

(in red)

Public Cloud Booming, while tend to localized

• Business Drivers for Telco : ICT transformation, defend traditional IDC services, improve operational margin.

CSP

SMB

SME Oriented Public Cloud

（ commodity ）

Enterprise Oriented Hybrid Cloud

（Localization）

Enterprise Private Cloud

CSP

Hosted Private Cloud

VPC

VPN

2013 IT Spending Survey Which IaaS services do you currently use? Do you expect to use in 3-5 years?

Source: Goldman Sachs

How to transform IT service ??

Transform Your IT Infrastructure

Transform Your IT Infrastructure Two Types of Workloads

Traditional Applications • Expect reliability • Back-up everything • HA, Fault tolerance • Admin control recovery

e.g. SAP, Oracle, AutoCAD, Exchange

Cloud Native • Design for failure • Ephemeral resource • Multi-site redundancy • Self-service recovery

e.g. Big Data, High performance

computing, Social, Gaming

Cloud Computing – Scale up

Cloud Computing – Scale out

Design a zone for Traditional Application workload

Design a zone for Cloud native workload

Transform Your IT Infrastructure

Cloud Management

VM Operation

• Start • Stop • Restart • Terminate

Console Access

• Remote Desktop • SSH, Putty

Monitoring

• CPU Utilized • RAM Utilized • Network

Configuration

Change Specification

• Cloud type • Change Package • Add/ Remove Server • Add/ Remove CPU • Add/ Remove RAM • Add/ Remove Storage

True Cloud Services

Open-source Cloud Cost Effective

(KVM-based Hypervisor)

Enterprise Cloud Flexibility with Guaranteed SLA

(VMWare Hypervisor)

Customized for Specific Usage • DR on Cloud • Virtual Private Cloud • Hybrid Cloud

Software as a Service HR, ERP, CRM, Account Management,

E-mail, Intranet, Website

Lesson Learned! Market Place is needed.

True IDC Multi-Platform Public Cloud

Cloud Technology by VMWare

Vmotion (migrate server without downtime)

VMware's Innovation, Excellence and Strategic Importance Have Been Recognized By More Than 280 Industry Accolades and Awards Source : http://www.vmware.com/company/news/awards.html

How’s it work?

High Load

Planned Downtime

* LUN = Logical Unit Number, Logical Disk

Site Recovery Manager – Data Disaster Recovery

The one ISP who Guarantee SLA 99.99%

* Optional service DR Site- True Tower

Production Site-Muangthong Thani

Customization required: • Web Hosting (pre-configured server) • Game Server (different usage behavior) • Render Farm (computing-communication intensive) • Email Exchange (flexibility with application)

Variety of Requirements

• Highly Performance and Security of Server Infrastructure • Highly Bandwidth with no extra charge • Flexible and enable to upgrade (Pay as You GO) • High Availability Mode (HA) for Enterprise Cloud • SLA 99.95% for Enterprise Cloud • No Investment and MA Cost • Server include Public IP address, Monitoring Tools • Optional for SPLA of Microsoft • Supported multi-purpose e.g. Web server, Mail server, Database server

Key Benefit of True Cloud Services

Virtual Private Cloud

vLAN /Subnet

vFW

VPC

Web VM

Router

vLAN /Subnet

App VM

vLB

VPC

True Public Cloud

VPN

Web VM

Enterprise Private Cloud

DB VM

• Security isolation with other tenants' renting resource (VPC)

• Provides flexible VPC templates for different SLA requirement

• application deployment

Hybrid Cloud • Enterprises with Co-location IT, require rapid

expansion for additional resources due to business needs

• Unified resources presentation and management of Co-location IT resource and VPC

• Secure connection between managed IT systems and VPC

Enterprise • Co-location • Managed Hosting

vLAN /Subnet

vFW

VPC

web

Router

EIP

vLAN /Subnet

app

vLB

VPC

Telco Public Cloud

VPN

web

Storage

WebServer DB Server

Managed Virtual Private Cloud for Large Enterprise

Low resource utilization <20% 50+% TCO used for maintenance Low reliability of service systems Long service rollout period (months)

Challenges Solutions & Benefits Physical servers : 200 reduce to 64 Migrate 48 IT applications to cloud

Resource utilization increased to 70% service rollout from months to weeks

Datacenter

2

Datacenter

1 Datacenter

3

Branch Office

Branch Office Branch Office

VPC

1 VPC

2

Branch Office

30+ DC and Branch offices

Virtual Private Cloud with DR

Solution -Using cloud servers to replace physical servers for E-Commerce website Benefit - Cost effective, high speed - Address normal requirements - Simple to use Best Suitable with -Open-source cloud

Case Study 1 Pulp and Paper Manufacturer : E-Commerce website

Solution -Using Cloud server for Critical Business Benefit -Availability Guaranteed -Backup solution -Load balancer -Monitoring service -Personal firewall

Best Suitable with -Enterprise cloud

Case Study 2 International Healthcare Solutions : Production servers

Solution -Disaster Recovery on cloud

Benefit -Flexibility -Support different BCP Plan (different RTO, RPO)

Best Suitable with -Customized Cloud

VPN Firewall

Internet

Resource

Server 01 Server 02 Server 03 Server 04

SAN Storage

Server 01 Server 02 Server 03 Server 04

Headquarter Disaster Site

MPLS Private Link

Backup/ Replicate Software

Case Study 3 Fast Food Restaurant Chain: Disaster Recovery on Cloud

True IDC’s Multi-Platform Public Cloud aims at addressing

variety of requirements across Broad base of customers by Leveraging True Group Strengths.

Conclusion