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2010 presentation on the work done by me in the newly created Online Services manager role at Lincoln University NZ. It illustrates the approach I took to discovering the needs of a University and the way in which I moved that vision into the culture of the University. It was presented to the IBF24 live webinar.
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Dorje McKinnon
• Twitter @dorjem• http://dorjem.blogspot.com
Kiwi Intranets
Intranet Manager Training
Day Job
• Photo of my door
Lincoln University
I’ll be impressed if you significantly change anything, universities are hard work.
So begins our journey
Our CMS
http://clone.lincoln.ac.nz/clone
The replacement CMS
The beginning
User interviews
70 of our 600 staff
80 of our students
Academic General
Under Graduate Post Graduate
Academic General
Under Graduate Post Graduate
User roles
Academic General
Under Graduate Post Graduate
User rolesPart time
User’s Digital Workplace
Students were using
• http://learn.lincoln.ac.nz• http://staff.lincoln.ac.nz• http://intranet.lincoln.ac.nz• http://registry.lincoln.ac.nz/lpp• https://lucas.lincoln.ac.nz• http://www.lincoln.ac.nz
Staff were using
• http://learn.lincoln.ac.nz• http://staff.lincoln.ac.nz• http://intranet.lincoln.ac.nz• http://registry.lincoln.ac.nz/lpp• https://lucas.lincoln.ac.nz• http://www.lincoln.ac.nz• http://d-2kw.lincoln.ac.nz/wiki• http://convesation.lincoln.ac.nz• https://www.yammer.com/lincoln.ac.nz• http://librarynet
78 URLs and counting
Strategy
Big fan of Toby Ward’s
Online Strategy
People, served by systems
Finance
Leave
Payrole
HR system
Moodle
Timetable
Operational tool
SharePoint
ActiveDirectory
NOT- systems served by people
PurchasingFinance
Payroll
HR system
Moodle Timetable
Operational tool
SharePointwww
Action while planning
Worry about the 80% not the 20% exceptions
Split Staff and Student intranets !!http://staff.lincoln.ac.nz http://learn.lincoln.ac.nz
Provide Collaboration spaces, with owner defined membership that could be : staff and or student and or [email protected]
Building blocks
Personas
http://intranet.lincoln.ac.nz/Web-Editors/Personas/
Trust – build explicit and implicit trust with key users (Publishing)
http://intranet.lincoln.ac.nz/Web-Editors/Publishing/
The human face of the system
Intranet managerMike Watson
Publish thinking internally
Vision > Objectives > Functionality > Tasks
http://conversation.lincoln.ac.nz/onlineservices
And after breakfast …
Make thinking interactive
Comment
http://conversation.lincoln.ac.nz/onlineservices/?p=173
Like
http://conversation.lincoln.ac.nz/onlineservices/?p=179
Leveraging the steering group• Meetings to realign• Members as advocates
http://conversation.lincoln.ac.nz/onlineservices/?p=189
Journey’s end
Dorje McKinnon
@dorjem
http://dorjem.blogspot.com
