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1 Informatica Cloud Customer Success: Uponor www.InformaticaCloud.com

Informatica Cloud Customer Success: Uponor

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Page 1: Informatica Cloud Customer Success: Uponor

1

Informatica Cloud Customer Success:Uponor

www.InformaticaCloud.com

Page 2: Informatica Cloud Customer Success: Uponor

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Uponor

• Uponor is a leading international provider of plumbing and indoor climate systems for the residential and commercial building markets

• Create a comfortable setting for living, work and leisure

Page 3: Informatica Cloud Customer Success: Uponor

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Oracle EBS & Salesforce

• Oracle EBS is the product master

• Salesforce has sales and customer transactional data

On-Premise Cloud

Firewall

Page 4: Informatica Cloud Customer Success: Uponor

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The Initial Approach…

• Knew integration was important • Understood their data • How to transform the data

• Previously used Cast Iron • Unsupported appliance• Upgrading was impossible• Not able to reach anyone

Needed to find a true cloud integration solution

Page 5: Informatica Cloud Customer Success: Uponor

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Using Informatica Cloud

• Looked at Informatica Cloud and in 1 day:• Downloaded Trial, Create and Run Tasks

• Informatica Cloud vs. Cast Iron• 3 hours with Informatica Cloud to create a task vs. 1

week to put together an orchestration • Mappings and transformations easy-to use

www.InformaticaCloud.com

Page 6: Informatica Cloud Customer Success: Uponor

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Why Informatica Cloud

• Scalable• True cloud solution with automatic upgrades

• With a hardware appliance, each instance must be upgraded one by one.

• Service• Robust, but easy-to-use• Do more with less

• Support• Gets back to us in hours rather than days• OnBoarding process was smooth

www.InformaticaCloud.com

Page 7: Informatica Cloud Customer Success: Uponor

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Integration Details

• Product Management• Items are very dynamic

• Opportunity to Order

• Salesforce is the single source of sales and customer activity

• In addition to Oracle EBS, connecting to FTP, XML (McGraw-Hill), Flatfile, SQL

www.InformaticaCloud.com

Page 8: Informatica Cloud Customer Success: Uponor

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Lessons Learned

• Keeping track of data is as important as producing products

• Integration is critical to Salesforce Adoption• Before Informatica Cloud,

adoption was less than 20%

• Vendor Support

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Lessons Learned: Think Outside the Box

“The Informatica Cloud user interface is so intuitive and easy… I kept waiting for error messages and it never

happened. It was as easy as I could have ever imaged it ever

being.”

- Ann Marie Woelfel, CRM Developer

www.InformaticaCloud.com