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1
Informatica Cloud Customer Success:Uponor
www.InformaticaCloud.com
2
Uponor
• Uponor is a leading international provider of plumbing and indoor climate systems for the residential and commercial building markets
• Create a comfortable setting for living, work and leisure
3
Oracle EBS & Salesforce
• Oracle EBS is the product master
• Salesforce has sales and customer transactional data
On-Premise Cloud
Firewall
4
The Initial Approach…
• Knew integration was important • Understood their data • How to transform the data
• Previously used Cast Iron • Unsupported appliance• Upgrading was impossible• Not able to reach anyone
Needed to find a true cloud integration solution
5
Using Informatica Cloud
• Looked at Informatica Cloud and in 1 day:• Downloaded Trial, Create and Run Tasks
• Informatica Cloud vs. Cast Iron• 3 hours with Informatica Cloud to create a task vs. 1
week to put together an orchestration • Mappings and transformations easy-to use
www.InformaticaCloud.com
6
Why Informatica Cloud
• Scalable• True cloud solution with automatic upgrades
• With a hardware appliance, each instance must be upgraded one by one.
• Service• Robust, but easy-to-use• Do more with less
• Support• Gets back to us in hours rather than days• OnBoarding process was smooth
www.InformaticaCloud.com
7
Integration Details
• Product Management• Items are very dynamic
• Opportunity to Order
• Salesforce is the single source of sales and customer activity
• In addition to Oracle EBS, connecting to FTP, XML (McGraw-Hill), Flatfile, SQL
www.InformaticaCloud.com
8
Lessons Learned
• Keeping track of data is as important as producing products
• Integration is critical to Salesforce Adoption• Before Informatica Cloud,
adoption was less than 20%
• Vendor Support
9
Lessons Learned: Think Outside the Box
“The Informatica Cloud user interface is so intuitive and easy… I kept waiting for error messages and it never
happened. It was as easy as I could have ever imaged it ever
being.”
- Ann Marie Woelfel, CRM Developer
www.InformaticaCloud.com