Interpersonal Communication

By: Aksh VasishthKarambir Singh NainNaman SharmaKushang Sharma

Wha

t? Process that we use to communicate our ideas, thoughts and feelings to another person. Includes everyday exchange (formal or informal) by means of words, sounds, facial expression, gestures and postures.

Importance● Face-to-face interaction between

individuals.● Can get immediate feedback.● Clarifies and emphasize many points

through your expressions, gestures and voice.

● Increases the communicator’s self-concept.

Is Communication

‘’What a speaker says’’OR

‘’What a listener hears’’

Reasons of Different Perceptions

Social Differences:

● Occupation● Level of education● Family Upbringing

Cultural Differences:

● Language● Customs● Belief Systems● Historical Perspective

Personal Differences:

● Age● Gender● Race● Past Experiences

Principles

of Effective

Interpersonal Communication

That we treat each other with respect

That we do not interrupt one another

That we have the right to pass

That we do not volunteer others

That we speak but not too often or for too long

That we challenge the behaviour and not the person

That we respect confidentiality

That it is ok to make mistakes

Points

to Improve

Interpersonal

communication

Be Knowledgeable, Know itThe people with the best interpersonal communication skills usually have extensive knowledge of the subject, through a combination of real life experiences combined with an all-inclusive knowledge of the principles involved in interpersonal communication.

Be Skilled

It is not sufficient to simply know the principles of interpersonal communication. You will have to be practice it in real life too before you can internalise it.

Be Motivated

You will need to be and remain motivated in order to develop your new interpersonal skills.

Be Flexible

Each situation is unique with many different variables to consider. Thus it is important to be flexible in the application of the principles of interpersonal communication.

Be Other-Oriented

Focusing on others means to consider the needs and interests of the other person above our own, and will help you become a better interpersonal communicator.

Technology's Effect on Interpersonal Communication

● With the invent of internet, the world has effectively become an interconnected global village.

● Email and instant messaging has established itself as a fast, free and convenient method to send messages, replacing traditional mail in the process.

But...● Convenience of emails and video

conferences, just cannot entirely replace the feeling and warmth of a person's handshake or presence.

○

● This has reduced the communication between parents and their children due to the lack of quality time spend together.

Thank You