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Intranets EvolveThe Impact of the Social

Revolution

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Joel Oleson – CollabShow.com@joeloleson

• First SharePoint Admin• #1 SharePoint Influencer 2012

by Forbes Columnist• Voted Most Popular SharePoint

Blogger 2012 • Epic Traveler - TravelingEpic.com –

Speaking and Traveling to over 140 Countries

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• Director of Advisory Services at Portal Solutions

• SharePoint Areas of Interest: Term Store, Product Catalog, Records Center, Metadata Navigation, and e-Discovery with Exchange

• Frequent speaker about SharePoint governance, information architecture, social strategy, and Office 365

• Favorite Vacation Destination: Italy

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Jill Hannemann – @jhcherryblossom

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A Note From Our Sponsors…

• About Portal Solutions

• About ViewDo Labs

10+Years in Business

4Practice Areas (Strategy & Planning, Branding & User Experience, Technical Design & Implementation, User Adoption & Change Management)

3Times selected for SharePoint Early Adopter Program

200+SharePoint Implementations

2Locations (Washington, DC Metro and Boston, MA)

ViewDo Labs is a PioneerIncrease adoption while lowering risks of collaboration

YammerSharePointChatter ESN+

Federated view of what’s happening, across the enterprise, and around the world

Helping organizations fuel innovation, better leveraging business data and IP

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Agenda/Format

• Intranet Evolution, Engagement, Strategy

StatsWe’ll share some stats about intranet evolution and engagement.

Q&AWe get to grill Joel

Tweet!Join in the conversation

Ask Joel a question

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Why Get Employees Engaged?

Engaged employees are 37% more likely to stay with their employer.

- Constellation Research

Engaged employees deliver a 5X higher shareholder return.

- Kenexa

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• Only 13% of employees worldwide are engaged at work, according to Gallup's new 142-country study on the State of the Global Workplace.

In other words, about one in eight workers -- roughly 180 million employees in the countries studied -- are psychologically committed to their jobs and likely to be making positive contributions to their organizations – Gallup 2013

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It’s Better…

• ESNs for employee communication has been rated higher than all previous forms. (Email, intranet, newsletters, distribution lists)

• Quality of responses are higher when compared to email.

• Reduces meetings and more.

– Deloitte Study (TMT Predictions)

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Intranet Evolution

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Deloitte predicted that by the end of 2013,

90% of Fortune 500 companies will have partially or fully deployed an Enterprise

Social Network, a 70% increase over 2011. 

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Social technologies yield a 30% improvement in bringing a product or service to market.

-Mackenzie Institute

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Provide and Pray…

• Although social technologies are employed by 70 percent of organizations…

Gartner said most social collaboration initiatives fail because they follow a worst practice approach of "provide and pray", leading to a 10 percent success rate. 

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The Social Intranet Field of Dreams

The challenge is those tasked with deploying enterprise social don’t know how to execute.  So what they do is put the task with IT to setting up a social platform and then hope the “build it and they will come” will be good enough.

-Joel Oleson, Enterprise Social Evangelist

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Why Social Collaboration Fails

Social collaboration initiatives that have a clear and compelling purpose from the outset tend to succeed.

While this may seem obvious, the vast majority of organizations treat collaboration as a platform decision, rather than a solution to a specific business problem or a route to a desired outcome. 

-- “Gartner Says the Vast Majority of Social Collaboration Initiatives Fail Due to Lack of Purpose”http://www.gartner.com/newsroom/id/2402115?goback=.gde_3904592_member_237431818

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“Controlling Social is Like Herding Cats”

EDS Superbowl 2000 Video

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Go Yammer! 

Yammer is our big bet for enterprise social, and we're committed to making it the underlying social layer for all of our products.  It will power the social experiences in SharePoint, Office 365, Dynamics and more. 

-- Jared Spataro, Senior Director, Microsoft Office Divisionhttp://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-sharepoint-enterprise-social-roadmap-update.aspx

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• Sharing of Best Practices• Reducing Email Proliferation (it

won’t eliminate it)• Faster Decision Making• Reduce Meetings• Increase Sharing• Knowledge Capture• Increase Employee Retention• Improve Business Processes• Evolve Company Culture• Reduce Duplication of Work• Strategic Transformation• Improve Employee Collaboration

(cross group)• Executives Involvement• Open Transparent Working

Plan + Measure Success

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The Mission

• What are the goals?• What resources are required to achieve

the goals?• How will you determine and measure

success or failure?

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Strategy for Successsuccess.yammer.com

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Beyond Intranets - Enabling a Digital WorkplaceFeaturing Rick Hinton, VP of Products and Solutions, Portal Solutions In-Person Event at the Tech Council of Maryland, Rockville, MD

Mobile: The Power of SharePoint in the Palm of Your Hand Featuring Rick Hinton and Lisa Ruff, Mobile Entrée In-Person Event at the Tysons Corner, VA, Microsoft Store

Where Are You in Your Social Journey?Featuring Joel Oleson, ViewDo Labs and Jill Hannemann, Portal SolutionsFree Webinar

Portal Solutions’ Upcoming Events!

December 10

December 6

January 23

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Questions?

• Connect with Us Joel Oleson

Collabshow.com @joeloleson www.linkedin.com/in/joeloleson

Jill Hannemann jhannemann@portalsolutions.net @JHCherryBlossom @portalsolutions www.linkedin.com/in/jillhannemann/