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Introduction to Digital Life Kimberley R. Barker, MLIS Librarian for Digital Life @KR_Barker [email protected]

Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

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Page 1: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Introduction to Digital LifeKimberley R. Barker, MLIS

Librarian for Digital Life

@[email protected]

Page 2: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Learning Objectives• Learn to define digital life

• Learn about digital identity

• Learn about how Google works

• Learn about reputation management

• Learn about digital privacy & security

• Learn about altmetrics

Page 3: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital Life“A personal, professional, financial, and social

inhabitation of the digital world via investments of time, talent, and money.”

- Kimberley R. Barker

Image credit: Microsoft

Page 4: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital life: how did it become possible and popular?

• The Internet

• Cost of technology lowered• Home computers; records put online; databases created

• Smartphones• Music, calendar, GPS, apps (banking, etc)

• The Internet of Things• Fitbits; smart refrigerators; heartrate-monitoring clothes generating massive amounts of data

Page 5: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Your own habits• How many of you Google the following?• Job candidates• Potential employers• Dates• Children’s friends/counselors/teachers• Healthcare Providers• Products• Hotels• Restaurants

• How much are you influenced by what you find?

Page 6: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital Identity• Property values

• Current & past addresses

• Your alma mater

• Place of employment (past & present)

• Charitable contributions

Page 7: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital Identity

• Information about your family

• Endorsements

• Obituaries

• Anything you’ve not protected on social media

Page 8: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital Identity: What’s yours?• What would people find if they Googled you?

• Have you Googled yourself?

• If so, did anything surprise you?

• Were you happy with what you found?

• What do your search results say about you?

• What could your worst enemy do with those results?

Page 9: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Digital LifeReputation Management

Page 10: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Reputation Management

•Understanding the reputation economy

•Understanding how Google works

•Understanding how to establish, monitor, and maintain your online reputation

Page 11: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

“The reputation economy”

• Refers to the way in which the standing of a product/person/institution/business is shaped by the contributions of customers

• Review sites (RateMD, Angie’s List)

• News coverage

• Social media platforms

Page 12: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Why

?

Page 13: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Google is (and has been) King

Page 14: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Why Google?

• If you understand how it, you will understand how to:

• Positively increase your online presence

• Monitor your reputation

• Formulate a basic reputation restoration plan

• Understand when you need to seek professional help

Page 15: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

How Google works

• Google is comprised of three distinct parts

• Googlebot• Indexer • Query processor

• Each part has its own specific and unique function.

Page 16: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

How Google works

Page 17: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

How Google works: PageRank

Page 18: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Hummingbird

• Google replaced its algorithm in August 2013

• Hummingbird is semantic• Conversational search technology• Uses Google’s Knowledge Graph

• Google is looking towards future• 60% of Americans access Internet on mobile

device• Spoken searches

Page 19: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Mobile-Friendly Update• April 21, 2015

• Mobile-friendliness• Tappable buttons

• Easy to navigate from a small screen

• Important information front & center

• Mobile speed

• Desktop speed

Page 20: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Why should you care about reputation management?

Page 21: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Pew Internet & American Life’s Internet & Health Report 2013

http://www.pewinternet.org/Infographics/2013/Health-and-Internet-2012.aspx

Page 22: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Social Media & Online Reputation matter

Page 23: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Professional Social Networksfor Clinicians & Researchers• SERMO

• Doximity

• QuantiaMD

• Figure1

• OrthoMind

• Student Doctors Network

• MomMD

• *ORCID ID

Page 24: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Googling among employers is on the rise• 60 % of employers use social networking sites

to research job candidates

• 41 % of employers say they use social networking sites to research current employees

• 32 % use search engines to check up on current employees

• 26 % have found content online that has caused them to reprimand or fire an employee.

Page 25: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

No one is caring about it for you.

Page 26: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Safeguarding your Digital Life:

Privacy & Security

Page 27: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Safeguarding your Digital Life:

privacy

•Privacy describes “the way in which we gather, store, use, share, and delete data… helps us to understand what is permissible and inappropriate with regards to our usage of data. ”

Page 28: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Safeguarding your Digital Life :

security

Information security relates to “the confidentiality, integrity and access to data. Information security is born from the technological and procedural controls that we place around our data to achieve these goals.”

Page 29: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Varying levels of privacy AND

security

Page 30: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Keep in mind…

• Free wifi isn’t free- you’re paying with your personal information

• Frequently review your privacy settings on all social media platforms

• Build strong passwords; change them regularly

• Consider a password manager

Page 31: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetrics

the movementthe tools

the implications

Page 32: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Defining altmetrics• J. Priem (@jasonpriem), I like the term

#articlelevelmetrics, but it fails to imply *diversity* of measures. Lately, I'm liking #altmetrics., 4:28 AM - 29 Sep 10, Tweet

• “…the creation and study of new metrics based on the Social Web for analyzing, and informing scholarship.”• http://altmetrics.org/about/

*Metrics that supplement or complement traditional metrics

Page 33: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

From metrics to altmetrics

Measures

Traditional New

Research Products

Trad

itio

nal

- Article- Chapter- Books

Times CitedImpact Factor

+ RankH-index

Page ViewsNews stories

Blog mentionsTweets

New

- Datasets- Blog post- More

None News storiesBlog mentions

Tweets

Page 34: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Additional scholarly contributions

• Blogs

• Invited Interviews

• Twitter

• Facebook postings

• Reddit

• Datasets

• Patents

• Software

• Copyrights

Page 35: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Examples of “altmeasuring”

• Downloads and page views

• Track-backs

• Tweets and retweets

• Links from review services (e.g. Facultyof1000)

• Sharing, social bookmarking

• News media

Page 37: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Newer metrics for traditional products

Br J Sports Med doi:10.1136/bjsports-2013-092417

Page 39: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Other influencesNSF “Publications” broadened to “Products of Research” (Jan 2013)• “citable and accessible including but not limited to publications, data sets, software, patents, and copyrights.“

Page 40: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Other influencesNIH Biosketch new format (Jan 2015)• other non-publication research products, including

audio or video products; patents; data and research materials; databases; educational aids or curricula; instruments or equipment; models; protocols; and software or netware…

Page 41: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

And yet another influence…

Page 42: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Tools

Page 43: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Early altmetric tools

•Measure web views and downloads•Google Analytics •Bit.ly

•Measure views and reads of articles•Google Profiles•ResearchGate

Page 44: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Journal-level tools

•Each publisher does it a slightly different way

Page 45: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Newer Tools

• ImpactStory

• Altmetric.com

• PlumX

Page 46: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Impactstory

• Create an online profile• Discover and share how your research is read, cited,

tweeted, bookmarked, and more • Help colleagues find and read your preprints,

articles, slides and other work by uploading research products straight your profile

• Jason Priem and Heather Piwowar

• Free for 30 days, then $60 a year.

Page 47: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetric.com• London-based start-up• Funding from Digital Science (LabGuru, FigShare)

Page 48: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetric.com’s widget (“doughnut”)

•Used by publishers/journals•Nature Publishing•Cell Press•Wiley• BioMed Central• BMJ Specialty journals

Page 49: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

What sources does Altmetric.com track?

News outlets

• Over 1,300 sites

• Manually curated list

• Text mining

• Global coverage

Social media

and blogs

• Twitter, Facebook,

Google+, Sina Weibo

• Public posts only

• Manually curated list

Reference

managers

• Mendeley, CiteULike

• Reader counts

• Don’t count towards the

Altmetric score

Other sources

• Wikipedia

• YouTube

• Reddit

• F1000

• Pinterest

• Q&A

Post-publication

peer review

• Publons

• PubPeer

Policy documents

• NICE Evidence

• Intergovernmental Panel

on Climate Change

• Many more…

Page 50: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetric Score

Volume Sources Authors

The score for an article

rises as more people

mention it.

Each source category

contributes a different base

amount to the final score.

How often the author of

each mention talks about

scholarly articles influences

the contribution of the

mention.

The Altmetric score provides an indicator of the attention surrounding a research output.

It represents a weighted approximation of all the attention picked up for a research output and is calculated according to three facets:

Page 51: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Cochrane Library paper investigated use of probiotics to

treat eczema: There is not enough evidence to recommend

using probiotics for the treatment of eczema.

The paper has a relatively low score of attention but

received mentions across policy documents and

Wikipedia:

• Royal College of Paediatrics and Child Health -

Allergy Care Pathways for Children: core

competency for health professionals treating

children with eczema

Discovering policy references

Page 52: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetric Bookmarklet

• Free

• Reading a paper and want to find out its Altmetric details?

• Install the bookmarklet in your browser

• When viewing the paper, “Altmetric it”

Page 54: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetric Bookmarklet

Page 55: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Plum Analytics• PlumX is an institutional “impact dashboard”

that provides information on how research output is being utilized, interacted with, and talked about around the world

• Gathers metrics (altmetrics) about research from more than thirty sources including PLOS, PubMed and YouTube, and categorizes them

Page 56: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

However…

Page 57: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

•Standards aren’t fully defined• Definitions, calculations, etc.• NISO effort

•Are altmetrics important for discovery? For evaluation? Both?

Issues

Page 58: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Issues• Impact vs. attention•David C.’s Improbable Science… “Why you should ignore altmetrics and other bibliometric nightmares” http://www.dcscience.net/?p=6369

•Popularity• Popular topics get higher counts, quickly, but then fade. How does this reflect quality?

Page 59: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Issues

• Too much concern with metrics (“culture of measurement”; “yelpification”)

•Does social media help promote good science? Or not? (e.g. anti-vaccine)

Page 60: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Altmetrics: where to start?

Altmetrics for Researchers (Duke University Medical Library)

Page 61: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

What are your products?

•Paper, chapter, book?•A clinical protocol?•Software code?•Conference poster?•Teaching material?•White paper?•Data set

Page 62: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Where are your products?

•A repository?•Website?•Profile?

Are they well-described (findable)?Are they accessible by others?Are they citable?Are they downloadable?Are there metrics to tell you?

Page 63: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

What metrics match those products?

Product Metric

Clinical protocol Adoption

Software code Downloads or forks

Conference poster Views

Teaching materials Adoption/adaptation

White paper Views, Tweets

Page 64: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

What systems or tools can provide those metrics?

• Journal’s website•Views, downloads, comparisons

•Repository•Views, downloads

•Altmetric.com; Impactstory

Page 65: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

How will you explain these metrics?

•Contextualize • “This paper was in the top 10% of all papers

downloaded in 2015.”

•Describe “broader impact”• “This work was picked up by over 100

news sources.”

Page 66: Introduction to Digital Life (Social Media, Reputation Management, and Altmetrics for Junior Faculty (March 2017)

Thank You!

Kimberley R. Barker [email protected]