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Technology Daniel Rabinovich (CTO)

Investor day

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Investor Day presentation

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Page 1: Investor day

Technology

Daniel Rabinovich (CTO)

Page 2: Investor day

Agenda

Technology Foundations

Quick look into some of the things we’ve been doing

Some of the next steps

Page 3: Investor day

In 2010, we announced a deep technology overhaul

Took no shortcuts. Spent a year rewriting our platform.

Decoupled

& Open

Monolithic

& Closed

Page 4: Investor day

Code

Infrastructure

Data

Team

Facebook

Orders API

View Item Paage

Listings API

Users API

One Cell Exploded

Split MELI into 500 interconnected “cells”

Page 5: Investor day

MELIProperties

MobileApps

DesktopApps

3rd PartyWebApps

BackOffice

From a Website to a Platform

One common API

Page 6: Investor day

Agenda

Technology Foundations

Quick look into some of the things we’ve been doing

Some of the next steps

Page 7: Investor day

Continuous iteration on the Buying Flow

Home Page

Search VIP Checkout

Page 8: Investor day

Eyetracking report: two user “types”

Searchers Browsers

Page 9: Investor day

New Home PageFresh content

Recalculated every hour

Social contentMost shared items on Facebook

“Local” Daily DealsLocal Coupons Integration

Your activityLast searches, last vieweditems, answered questions

InstallmentsIn all HP items

Simple Reg formTriggers a lightbox55% of total Regs

Content expansionIn all widgets

Facebook pluginsYour friends who liked

MELI as an endorsment

Page 10: Investor day

Continuous iteration on the Buying Flow

Home Page

Search VIP Checkout

Page 11: Investor day

Per-query optimization for millions of different queries

Search Optimization

Page 12: Investor day

Search / Corrections

Correcting 10%+ of the traffic, constantly growing

Same correction libraries for both Core Marketplace and Advertising

Page 13: Investor day

Continuous iteration on the Buying Flow

Home Page

Search VIP Checkout

Page 14: Investor day

New View Item Page –Pictures, Speed & Information Architecture

Previous View Item Page New View Item Page

Page 15: Investor day

VIP – Larger Pictures (Zoom)

Page 16: Investor day

Vertical VIPs – Motors

Page 17: Investor day

Vertical VIPs – Real Estate

Page 18: Investor day

Iteration on Buying Flows

Home Page

Search VIP Checkout

Page 19: Investor day

New Registration – Friction Reduction

Old Registration New Registration

EASY AND FAST

Better conversion with lightbox

Less information required

Captcha in suspicious cases

Automatic email correction (hotmal.com: hotmail.com)

Page 20: Investor day

Checkout: First Time Users example

Previous CC form (Full Screen) New CC Form (within the VIP)

Page 21: Investor day

Agenda

Technology Foundations

Quick look into some of the things we’ve been doing

Some of the next steps

Page 22: Investor day

Social x 3

Credit to Paul Adams Global Brand Experience Manager, Facebook

Page 23: Investor day

1. Traffic Generation (Core Marktplace)

Page 24: Investor day

Social contentMost shared items

on Facebook

Facebook pluginsYour friends who liked

MELI as an endorsment

1. Social Content on MercadoLibre

Page 25: Investor day

1. Facebook Stores (MercadoShops)

Page 26: Investor day

Mobile app was officially launched on Oct, 5th

Page 27: Investor day

Payments “off platform”

Checkout process takes place on a “lightbox” without leaving merchants site

Page 28: Investor day

Shipping

Ensure a consistent experience regardless of which seller user bought from

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Verticalize the experience

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1. Self2. Partners3. Open

Open the Platform

Healthy platform progression:

Page 31: Investor day

Wrapping up…

Rebuilt our platform from scratch – accelerated innovation

New state-of-the-art checkout “on” and “off” platform

Launched Mobile apps

Working on Shipping & Verticals

Opening our Platform

Page 32: Investor day

Technology

Daniel Rabinovich CTO