Keep the Pumps Flowing and Your Ecosystem Thriving with Mobile Technology

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Keep the Pumps Flowing and Your

Ecosystem Thriving with Mobile Technology

Dr. Heiko Loechelt

Solution Manager, Industry Solutions - IBU Oil & Gas , SAP

Jeffrey Owens

Senior Business Consultant, SAP


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Today’s Presenters

Dr. Heiko Loechelt

Solution Manager, Industry Solutions - IBU Oil & Gas , SAP

Jeffrey Owens

Senior Business Consultant, SAP


Agenda

A rapidly changing world requires business transformation

Virtualize, accelerate, and transform

The transformed oil & gas company

SAP enterprise mobility for oil & gas

In conclusion

A rapidly changing world

Requires business transformation


Key trends shaping the oil & gas industry

Capacity

Drilling deeper and going

farther

Venturing into unstable

regions

Aging infrastructure

Aging workforce

Shrinking water supplies

Political

& Regulatory

Increasing fines

Increasing import/export

restrictions

Drilling bans and

restrictions

Increasing emissions

Environmental

sensitivities

Media coverage of oil

and gas incidents

Price volatility

Customer churn

Increasing security risks

Contractual penalties on

production delays or

shortfalls

Cost of reclamation

Social & Economic Technological

Innovation

New sources – tar sands,

shale, coal seams

Fracturing, injection

Exploration and detection

equipment

Deep drilling

Water treatment

Remote condition

monitoring

Geo-tagging/tracking

On-shore enterprise

systems for off-shore

platforms


The resulting drivers

Infrastructure

Increase extraction and

shift in refining capacity

Replace and upgrade

equipment

Prolong equipment life

Prevent asset failures

Increase security

Remote condition

monitoring

Increase EHS monitoring

Promote safety

Improve productivity

Transfer knowledge

Improve contractor

tracking and

management

Emergency response

training

Manage 3rd party “fly-ins”

Customer

Improve customer loyalty

Reduce production

shortfalls

Reduce shipping delays

Provide online access

and visibility to

production and shipping

Reduce costs to support

competitive pricing

Streamline and improve

trading, contracting, and

payments

Workforce Management

Timely, reliable, and

relevant analytics

Visibility to assets,

workforce, and supply

chain

Balance supply and

demand

Increase revenue and

ROA

Reduce cost of

production


Successful oil & gas companies…

Real-time online mobile solutions

Locate stations

Collaborate and trade

Fly in for service

Recognize their assets are distributed, their people are mobile,

and their customers are on-the-go

Mobile analytics

Access targeted, personalized

information and mission-critical

activity

Make better decisions

Respond quickly to emerging

opportunities

Field Workforce Customers & Partners Managers & Executives

They empower stakeholders with mobile solutions

Streamline operations

Tear down data and communication

silos

Automate critical activities and core

business processes

Keep oil and gas flowing


Improve workforce safety and

productivity, optimize asset

performance, and transform

production

Rapidly analyze asset and

service performance,

customer trends, financials,

and regulatory exposure

Bring customers, suppliers,

and partners closer to their

oil & gas partners and

improve loyalty/collaboration

Result Result Result

Shortened work cycles

Improved work quality

Reduced failures

Reduced safety incidents

Reduced risk of catastrophe

Faster response to markets

Improved ordering/shipping

Improved service fly-in efficiency

Improved permit processing

Improved financing

Faster response to markets

Improved trading/margins

Reduced risk and

associated costs

Reduced regulatory fines

Deferred capital expenditures

Successful oil & gas companies Harness the power of mobile solutions to…

Field Workforce Customers & Partners Managers & Executives

Virtualize, accelerate, and transform


Mobile solutions virtualize business

connect to enterprise data

collaborate with partners

conduct business

Mobile enables you to anytime, anywhere

Analytics

Personal Productivity

& Safety

Partner Collaboration

Core Business Processes

Customer Engagement

Perform safety checks

Receive/respond to alerts

Submit requests (leave, etc.)

Manage approvals

Receive training

Locate stations

Pay credit cards

Manage contracts/orders

Coordinate shipping

Manage issues/problems

Collect and manage samples

Execute daily drilling orders

Conduct operator rounds

Submit operator logs

Maintain equipment

Manage MRO inventory

Manage assignments & fly-ins

Certify for facility access

Analyze performance

Submit time and billings


…accelerate execution and decision making…

Bring new fields, wells, rigs,

pipelines on line faster

Shorten approval and

permit-to-work times

Train and integrate new employees

and contractors faster

Integrate new partners and

suppliers faster

Order and deliver parts faster

Respond instantly to changing market, demand, supply conditions

Real-time interaction with

customers, partners, traders

Adopt new regulatory

requirements faster

Get ahead of production

changes and fluctuations

Price and trade faster

Shorten billing/collection cycles

Real-time continuous customer

visibility

Launch new products/services faster

Engineering & Construction

Logistics & Admin

Connected

Disconnected

Real-Time Service & Support

Sales & Marketing

Executives

Maintenance & Production

Get ahead of failures and

incidents

Shorten shutdowns/restarts


…and transform the traditional business

Manual

processes

No direct visibility

to end customer

Silos of

information

Traditional

communications

SAP for

CPG Commercial & Retail

Distribution

Sales

Equipment

Manufacturer

Engineering Services

Supplier

Oil & Gas

Production


… into a Better Run Business

Personal safety

& productivity

Intelligent

decisions

Improved

margins

Operational

visibility

Entire value chain powered by mobile processes

Mobile Processes

Commercial & Retail

Distribution

Sales

Equipment

Manufacturer


Supplier

Oil & Gas

Production


… into a Better Run Business

Mobile Interactions

Entire value chain connected in real-time

Streamlined

supply chain

Immediate

decisions

Improved

fulfillment Better value

chain

visibility

Commercial & Retail

Distribution

Sales

Equipment

Manufacturer


Supplier

Oil & Gas

Production

Mobile Processes


…into a fully integrated value chain

Entire ecosystem connected in real-time and powered by mobile processes

Silos of information

torn down

Proactive &

predictive decisions

Customer

intimacy

360o view of

ecosystem

Commercial & Retail

Distribution

Sales

Equipment

Manufacturer


Supplier

Oil & Gas

Production

Mobile Interactions

Mobile Processes

The transformed oil & gas company


Oil & gas companies have unique needs in the field

Full offline/disconnected mobile capability

Geo-tagging and map-based routing and location

Machine-to-machine (MTM) communication

Real-time asset and workforce geospatial tracking

Linear asset inspections

Geo-tagging and location-based services (LBS)

Interactive 3-D visualization

Long-cycle and complex maintenance

Rugged, intrinsically safe, and approved mobile devices

Intuitive and easy-to-use in physically challenging conditions

Built-in safety checks, steps, permits, approvals

Real-time workforce geospatial tracking and geo-fencing

Volatile Environment

Distributed/Dynamic Assets & Workforce

Linear Assets

Large Complex Assets


Mobile apps for core business processes

Upstream

Exploration & seismic survey

Construction / installation of wells

Daily Drilling reports

Sampling and lab testing

Operator rounds

EHS / Fire & Safety Rounds

Well, rig, pipeline maintenance

Spares and tools

Emergency response

Supervision and route scheduling

Midstream

Construction / installation

Operator rounds

Sampling, lab testing, QA

EHS / Fire & Safety Rounds

Plant maintenance

Inventory management

Emergency response

Shipping and transport

Supervision and scheduling

Commercial sales

Downstream

Fleet maintenance

Shipping and transport

EHS / Fire & Safety rounds

Commercial sales

Filling stations

o Facilities management

o Inventory management

o Sales and service in

developing countries

Keep production running and oil and gas flowing

Exploration Customer Commercial

& Retail

Refining Transportation Development Extraction

Oil Supply Chain


Mobile apps for key roles

Customer

Account management

Order management

Contract management

Production tracking

Supply chain collaboration

Station locator

Credit card management

Partner

Account management

Skills and certification mgmt.

Service entry sheets

Fly in security permits/training

Permit-to-work

Safety checks

Emergency notifications/alerts

Time, materials, expense reporting

Employee

Permit-to-work / Trainings

Safety checks/PRAs

Emergency notifications/alerts

Approvals / Audits

Asset management

Operator & Safety Rounds

Certification management

Administration/support

Transform the way of doing business

Social media based outreach Community-based workspaces Channel to the Channels


Mobile analytics apps

Customer

Spending

Pricing

Orders

Contracts

Material

Partner

Contract/revenue performance

Assignments

Job performance

Employee

Asset criticality and risk

Production performance

Asset performance

Crew performance

Workforce utilization

Parts utilization

Work/project status

Workload balancing

Executive

Market prices / trading

Demand

Contract performance

Operations performance

Maintenance performance

Equipment performance

Partner / supplier performance

Financial performance

Compliance performance

Transform the way we make decisions

SAP enterprise mobility for oil & gas


Industry’s most complete portfolio of apps And rapidly growing…

SAP Work Manager

SAP Rounds Manager

SAP EHS Safety Issue

SAP ERP Quality Issue

SAP Work Manager

SAP Service Manager

SAP Inventory Manager

SAP Rounds Manager

SAP Visual Enterprise Viewer



SAP Transport Notification

SAP Inventory Manager



SAP Precision Retailing

SAP Retail Store Ops Manager

SAP CRM Sales

SAP Sales Order Notification

SAP Customer and Contacts

SAP ERP Order Status

SAP Customer Briefing

SAP Cust. Financial Fact Sheet

SAP Business Objects Mobile BI

SAP Business Objects Explorer Mobile

SAP Strategy Management

SAP GRC Access Approver

SAP GRC Policy Survey

SAP Payment Approvals

SAP Finance mobile apps SAP Human Resources mobile apps SAP Procurement mobile apps SAP StreamWork for Mobile

Engineering /

Construction

Logistics

& Admin

SAP Hana

SAP Mobile Platform

Sybase 365 Messaging

SAP Workflow

Service &

Support

Sales &

Marketing Executives

Maintenance

& Production


This SAP industry-leading mobile app maintains, inspects, and repairs mission-critical assets

Keeps the drills running, trucks hauling, and conveyors rolling

Business Value

Increase plant, equipment, and fleet performance

Improve workforce productivity and safety

Reduce overtime and cost of maintenance

Promote 360° view of operations

Reduce unplanned downtime

Use Cases

Enable the maintenance side of your business

Install and geo-tag equipment, including meters

View asset schematics, history, dependencies

Execute to guided workflows

Generate notifications and work orders

on-the-spot

Report worker status, progress, and location

Empowering field workforce SAP Work Manager Click to see

the demo

SAP insights and references

Oil & gas companies that monitor asset performance in

real time can improve their asset productivity by up to

36%

http://www.youtube.com/watch?v=ch1A2pn7_xc&feature=youtu.be

http://www.youtube.com/watch?v=ch1A2pn7_xc&feature=youtu.be


This SAP industry-leading mobile app inspects assets, performs service and promotes compliance

Manages risk and prevents the unacceptable

Business Value

Prevent/reduce production stoppages and delays

Prevent and reduce safety incidents

Reduce maintenance costs

Increase regulatory compliance

Use Cases

Perform maintenance inspections

Execute environmental, health, fire, and safety

inspections

Execute compliance inspections

Take measurement points

Empowering field workforce SAP CRM Service Manager Click to see

the demo


Oil & gas companies that monitor asset performance in

real time can reduce un-planned downtime or outages

up to 55%

http://www.youtube.com/watch?v=8wC0MQorfpk

http://www.youtube.com/watch?v=0CXcRSdRRmI&feature=youtu.be


The SAP industry-leading mobile app for handling and managing parts in the warehouse and the field

Keeps your valuable parts and spares under control and ready to respond

Business Value

Ensure mission-critical parts are available when

needed

Prevent obsolescence

Control/manage theft and shrinkage

Reduce inventory carrying costs

Use Cases

Manage parts and spares inventories

Perform cycle counts

Receive, transfer, issue, and adjust

Manage parts during inspections, maintenance,

repairs

Empowering field workforce SAP Inventory Manager

Click to see

the demo


Oil & gas companies that mobilize inventory

management can reduce their manpower by 75%

http://www.youtube.com/watch?v=5dMXLpgdiR4&feature=youtu.be

http://www.youtube.com/watch?v=5dMXLpgdiR4&feature=youtu.be


Empowering field workforce SAP Rounds Manager

Uses Cases

Take measurement points

Conduct operator rounds

Perform maintenance inspections

Execute environmental, health, fire and safety

inspections

Execute compliance inspections

Business Value

Prevent/reduce production stoppages/ delays

Prevent and reduce safety incidents

Reduce maintenance costs

Increase regulatory compliance

Click to see demo

SAP’s industry leading mobile app collects meter readings,

inspects assets, promotes compliance

Manages risk and prevents the unacceptable


Oil & Gas companies that monitor asset performance

in real – time can reduce Un-Planned Downtime Or

Outages by up to ~55%




Customer Success

http://www.enbridge.com/


Case Study

BP

CHALLENGE Natural gas fields in the US Rockies, the San Juan Basin, the

American “heartland” (the Permian, Anadarko and Arkoma Basins),

and the onshore Gulf Coast

35 drilling rigs and 60 service units and thousands of wells

Supply 4% of the total U.S. consumption of natural gas

150 users rolling out to total of 600, integrated into Maximo

IMPLEMENTED SOLUTION Work order management including asset auditing

Pressure safety valve inspections (regulatory)

PVR reporting into Energy Components (TietoEnator Software)

Inventory management (SAP WM)

BENEFITS One hour of time savings per day per employee

Improved regulatory compliance

Improved quality of data in backend systems

Reduced IT total cost of ownership of mobile software systems


LoB/Industry Apps Customer/Partner Apps Analytics Apps

SAP Store – Mobile Apps

SAP Mobile Platform

Support for All

Popular Devices

Instant

Mobilization

Full-Service

Platform

Backend Agnostic

End-to-end solution from SAP

Employees Clients Partners

Presentation Frameworks

Application Services

Foundation Services

Afaria Managed Mobility

RDS

Consulting

3rd Party Solutions SAP Solutions DBs Sybase 365

In conclusion


SAP mobile value proposition for oil & gas companies Virtualize, accelerate, and transform

Backed by scale

of SAP and partner

Ecosystem

Scale to a highly

distributed

infrastructure and

customer base

An SAP strategic

pillar

Largest development

effort in the industry

Broadest range of

supported devices –

ultra-rugged

intrinsically safe to

consumer grade

SAP is proven leader

in mobilizing core

business processes

Solid roadmap of

enhancements

Most complete

mobile solution in

the industry

Easily configurable

packaged apps for

roughnecks,

drillers, and

operators

BYOD and app

store support for

non-maintenance/

production roles

Transformative

solutions for

leadership

Accelerate your

decisions

and responses

Adopt new

regulatory

requirements faster

Bring wells, fields,

and plants online

faster

Price and trade

faster

Get ahead of

failures, stoppages,

and incidents

Integrate new

partners, suppliers,

customers,

employees faster

Virtualize

your workforce,

customers, partners

Unleash or

untether the

workforce

Make the mobile

experience the

enterprise-wide

experience

Mobilize the

worker’s entire

daily experience,

rather than merely

discrete functions

Transform the way

you do business, and

thus your ecosystem

Reduce

environmental

impact

Reduce cost of

doing business

Free up funds for

investment

Save lives and

promote health

Measurably and

directly affect

customers,

partners, and

communities

1 2 3 4 5


How can SAP work with you?

Like to learn more about a specific solution?

. . . we can schedule a focused deep dive

Have an idea for a potential mobility solution?

. . . we can help refine the use cases and potentially

explore creation of a prototype

Need a robust business impact analysis for your

mobility investments?

. . . we can work with you to leverage our benchmarking

and value-engineering capabilities

In the process of formulating your mobility strategy?

. . . we can assist you in the creation of a prioritized

mobility roadmap and strategy

Thank You!

Contact information:

[email protected]

[email protected]

Further Information:

SAP Mobile Store

SAP Road Maps

SAP Mobile for Oil&Gas

mailto:[email protected]

mailto:[email protected]

http://www54.sap.com/industries/oil-gas.html

http://service.sap.com/roadmap

http://www.sap.com/solutions/technology/enterprise-mobility/industry-apps/oil-gas-applications.epx




Closing and Q&A

Participate in today’s TweetChat

#MobileInsights

SAP Mobile Insights Webcast Series


December 12th – Create User-Centric, Custom Mobile Apps with the

SAP Mobility Design Center

Mobile Sense Thought Leadership Series (webcasts & white

papers):







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