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Measure True CPA with Google Universal Analytics

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Google Universal Analytics helps to identify and measure channel profitability with actual cost to acquire a customer. Read explanation from http://www.niroshan-samuel.com/cpa-in-adwords-facebook-could-be-misleading-cpa-in-adwordsfacebook-could-be-misleading/

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Page 1: Measure True CPA with Google Universal Analytics

Measure True CPA with Universal Analytics

Niroshan – Samuel

@Niroshan_Samuel

Page 2: Measure True CPA with Google Universal Analytics

What are the profitable keywords if the Conversion income is $150?

Keyword Adword CPA

Keyword 1 $100

Keyword 2 $180

Keyword 3 $151

Keyword 4 $120

Page 3: Measure True CPA with Google Universal Analytics

Even trained monkey can identify? is it?

Keyword Adword CPA

Keyword 1 $100

Keyword 2 $180

Keyword 3 $151

Keyword 4 $120

Page 4: Measure True CPA with Google Universal Analytics

Now we are measuring the actual income with Universal Analytics

Keyword Adword CPA Avg. Income/Customer

Avg.Customer behavior

Keyword 1 $100 150 Buy only the main product

Keyword 2 $180 320Buy the main product and

few add-ons (online, offline)

Keyword 3 $151 160 Buy the main product and upgrade

Keyword 4 $120 80 Buy the main product and higher refund rate

Page 5: Measure True CPA with Google Universal Analytics

Key Points

• Identifying actual profitable keywords is a real game changer

• Certain keywords may lead to purchase add-ons and life time value is high

• Certain keywords may not relevant to their need and may lead to refunds

Page 6: Measure True CPA with Google Universal Analytics

UA can break the optimization barrier

Actual CPA Optimization

Page 7: Measure True CPA with Google Universal Analytics

What are the Profitable Ads in Facebook? (Conversion Value is $150 - No-refunds, No add-ons for the product)

FaceBook Ad FaceBook CPA

AD 1 $100

AD 2 $140

AD 3 $80

AD 4 $120

Page 8: Measure True CPA with Google Universal Analytics

This time You Did It

FaceBook Ad FaceBook CPA

AD 1 $100

AD 2 $140

AD 3 $80

AD 4 $120

Each ad has significant profit

Page 9: Measure True CPA with Google Universal Analytics

Customer Journey – Multi-Channel Analysis

Facebook Organic PPC

CPA = $40

Average Facebook conversion consume $40 from PPC

Page 10: Measure True CPA with Google Universal Analytics

True CPA for Facebook Ads

FaceBook Ad FaceBook CPA True CPA

AD 1 $100 $140

AD 2 $140 $180

AD 3 $80 $120

AD 4 $120 $160

Page 11: Measure True CPA with Google Universal Analytics

Profitable Ads Finally

FaceBook Ad FaceBook CPA True CPA

AD 1 $100 $140

AD 2 $140 $180

AD 3 $80 $120

AD 4 $120 $160