Mike Orzen, Lean IT – Transforming to a lean culture. Lessons learned - European Lean IT Summit 2012

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012

Lean IT: Transforming to a LeanCulture … Lessons Learned

Mike Orzen, CMA, CFPIM, PMPLean IT Coach

Adjunct Professor, The Shingo PrizeLean Enterprise Institute

Health Care Value Network



Agenda

Transforming to a Lean Culture … Lessons Learned - Orzen



What is Culture?

Transforming to a Lean Culture… Lessons Learned - Orzen



• Shared experimentalism

• No fear

• A higher standard

• The Discipline Paradox

Lean Culture




Barriers to Change




• Go/No Go

• Reinvesting

• Moment of Truth

• Fail Forward

Lessons Learned




• Shared vision

• Context

• Focus

The Power of VSM



© Copyright 2012 Mike Orzen & Associates, Inc. www.maorzen.com All rights reserved.

Information Flow

User Defines (Pulls) Quality:

TransformationTimelinessAccuracyMediumEnablement



• Backyard

• Internal Coaches

• Systems

• Be Humble

What Works




• Promises

• Certifications

• Side Show

• Tools Focus

What Doesn’t Work




Reflections





Questions & Discussion



Thank You!!

[email protected]

www.maorzen.com


Technology

Mike Orzen, Lean IT – Transforming to a lean culture. Lessons learned - European Lean IT Summit 2012