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Mobile App Marketing Super Practices Presented by Steve Bagdasarian Director, Business Development, Fiksu Strategies that Accelerate Mobile App Business Growth

Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

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Mobile App Marketing Super Practices: Strategies that Accelerate Mobile App Business Growth Hear Steve Bagdasarian, mobile app marketing authority, industry speaker and VP at Fiksu, explain how to unlock the secrets to generating large numbers of downloads by the users you value most. You’ll learn proven marketing approaches used by leading mobile app businesses to increase app store ranking and drive large download volumes – from profitable, loyal users. In this session, you'll: Learn how to drive downloads from profitable users Hear about leading-edge mobile app marketing tools used by leading businesses Learn methods to increase download volume and reduce user acquisition cost Steve Bagdasarian, Director of Business Development - Fiksu

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Page 1: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Mobile App Marketing Super Practices

Presented by Steve BagdasarianDirector, Business Development, Fiksu

Strategies that Accelerate Mobile App Business Growth

Page 2: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Being Discovered – Increasingly Difficult

Over 1 Million Mobile AppsAnd Counting. 

Page 3: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

App Marketing Dilemma

MarketingBudget?

MeasurableROI ?

Paying for traffic  ‐ ad networks, incentive‐based networks and RTB exchanges

Public relations, social media, hoping to be a featured app

Page 4: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

The Reality for App Marketers

• Very time consuming – resource intensive• Spend to reach user acquisition goals• Often overpay• Focus on download volume• Hope for users who convert

Page 5: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practices for AcquiringLoyal Mobile App Users

Page 6: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #1 Work with Multiple Traffic Sources  

• Reach your largest potential audience• Identify the best performing sources• Realize the lowest‐possible acquisition• Avoid saturation which results in higher acquisition costs 

Page 7: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #2 Focus on Acquiring Loyal Users 

• Users who take an action that ties back to ROI• Purchases, repeat Usage, registration

• Move from:Volume‐based Download Acquisition model toROI‐based Loyal User Acquisition model

• Scale business in ROI‐positive way

Page 8: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #3 Drive Downloads from Organic Users

• Users who download your app without marketing influence

• High lifetime value• Propensity to become your loyal users

• Organic lift– The natural “coattail effect” that conversions have on the acquisition of organic users

Page 9: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #4Optimize Ad Spend – in Real Time

• Track marketing data in real time • Optimize ad spend to sources generating the most efficient results 

• Improve ROI

Page 10: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #5Determine Optimal Category and Rank 

• Target category and rank that generates the most loyal users for the lowest cost possible 

• Consider whether your app can do better in an alternative category

• Consider category when setting your rank target

Page 11: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Super Practice #6 Test Multiple Creative

• Test ad units for:– Cost per click– Cost per conversion– Cost per loyal user

• Understand the overall funnel but most importantly the cost to generate loyal users by ad unit

Page 12: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Additional Super Practices

7. Insulate your app from variations of available traffic at a given bid

8. Consolidate reporting from the networks to make it easy to compare and measure results

9. Target best‐performing days of the week10. Define a target cost‐per‐conversion

Page 13: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Additional Super Practices

11. Write landing page copy and app title for conversion, consumption on mobile devices, and SEO

12. Use short and punchy ad copy

Page 14: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

A New App Gets Scores of Loyal Users• New receipt management app for multiple platforms

• Lets users store receipts and receipt data in the cloud and track purchases

Case Study:

Page 15: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Lemon’s Challenges• New and niche category – receipt management 

• Low category awareness  

• Needed to quickly ramp high volumes of app users

Page 16: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Lemon’s Solution – Fiksu for Mobile Apps

• Analyzed different ad creative and messages

• Lemon’s ad spend to punch up their app’s visibility in the app stores

• Focused ads on targeting loyal users versus just downloads

• Expanded their traffic sources

Page 17: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Lemon’s Results

• Expanded its loyal user base while reducing cost to acquire loyal users by 50%

• After just one week:– Android app went from #83 to #31 in the Productivity category

– iOS app was top 100 overall (out of 500,000+)– iOS #2 rank in the Productivity category – Was featured by Apple

Page 18: Mobile Web and Apps World New Orleans Session 7 mobile web and apps super practices

Put These Super Practices To Work For You

Download our Free eBookswww.fiksu.com/ebooks

Contact FiksuEmail: [email protected]: 1.855.463.4578Website: www.fiksu.comTwitter: @fiksu