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Mobilising People and Enterprise Pim Bilderbeek Partner & Principal Analyst, METISfiles Affiliate, Yankee Group

Mobilising people and enterprise

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Page 1: Mobilising people and enterprise

Mobilising People and EnterprisePim Bilderbeek

Partner & Principal Analyst, METISfilesAffiliate, Yankee Group

Page 2: Mobilising people and enterprise

Transition

• Legacy• Silo• Fixed

Past

Present • Cloud• Social• Mobile

Future

The Enterprise The Customer

You

Page 3: Mobilising people and enterprise

Virtuous Circle

Mobile

Social

Cloud

ITRoadmap

NatureTrail

Page 4: Mobilising people and enterprise

From Legacy To Cloud

Page 5: Mobilising people and enterprise

From Silo To Social

Separate

Mixed

UnifiedSocial

Page 6: Mobilising people and enterprise

From Fixed To Mobile

At Work On Location At Home On The Move

remote access is the new normal

social is the new fabric

cloud is the new platform

Page 7: Mobilising people and enterprise

Some Companies Look to Amend, Some Look to Transform Their Business Processes

Other

Supporting employee purchased mobile devices for business purposes

Fostering worker-worker collaboration

Fostering collaboration with customers and partners

Providing mobile technologies to improve work-life balance for employees

Transforming business processes to improve operational efficiencies

Providing mobile access to existing applications to improve worker productivity

Improving responsiveness to customers

0% 10% 20% 30% 40% 50%

1%

9%

16%

18%

18%

33%

41%

45%

Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2

N=1493

Page 8: Mobilising people and enterprise

Preferred Provider For End-to-End Mobile App Solutions

Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2

Unsure/don't know

Fixed-line carrier/operator

Mobile software/middleware vendor

Stand-alone mobile carrier/operator

Value-added reseller/IT Consultant

Application vendor/independent software vendor

Infrastructure/hardware vendor

Systems integrator or professional services firm

Device/handset vendor

Integrated carrier/operator

0% 2% 4% 6% 8% 10%12%14%16%18%20%

18%

1%

2%

6%

7%

7%

9%

12%

16%

19%

N=510

Page 9: Mobilising people and enterprise

Obstacles For Supporting Remote And Mobile Workers

Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2

Other

Management of heterogeneous mobile devices

Supporting employee purchased mobile devices for business purposes

Management of a different set of technologies

Regulatory compliance

Expense management

Mobile device limitations

Connectivity limitations

Security

0% 10% 20% 30% 40% 50% 60%

1%

15%

18%

18%

22%

22%

24%

29%

56%

N=455

Page 10: Mobilising people and enterprise

From PC to Device, From Web to App, How To Navigate The Transition?

Other

Standalone or Platform?

Native or HTML5?

On-premise or Cloud?

Page 11: Mobilising people and enterprise

CIO Travel Guide

321

Destinations

Paths

Strategy

Cloud Social Mobile

IT Roadmap

Nature Trail

Tour Guide