Navigating the Salesforce1 Platform

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Presented by Alex Fuller, CTO at CloudSense at the Salesforce London User Group, April 2014. For further information about the case studies given:

Text of Navigating the Salesforce1 Platform


+44 20 7580 6685

London User Group

Navigating the Salesforce1 Platform

100% cloud native

Triple digit year on year growth

Media & telecoms heritage

9.5/10 customer satisfaction

141 certifications

125+ people across Europe

B2B & B2C success


Salesforce Platinum Partner

Experts in multi-channel environments

Award winning

Founded in 2009

Proven in large enterprise

Our awards Our customers

Salesforce Platform experience

Davor, CloudSense since 2009

Focus on innovation not infrastructure

Best-practices deployment, including security and business continuity


Faster time to release and quicker change cycles

Mobile backend as a service

Multi Language

Why PaaS?

What is the Salesforce1 Platform?

Sales Cloud Service Cloud Marketing Cloud AppExchange

Salesforce1 Platform APIs

Salesforce1 Platform services Heroku

Key platform uses

Employee access High volume B2C


Mixed Technologies

Analytics & Number Crunching

Single view of the customer

Rich Platform Facilities


Multichannel CPQ

BBC 500 words

Salesforce sites based

Competition lifecycle automation

Full Security & privacy compliance

Gather story entries

Manage teachers & librarians

Track flow of entries and capture scoring

Competition Microsite

Machine to Machine

Salesforce users Heroku integration layer Batch processes- high volumes SIM card provisioning

Large Telecoms growth area

Telefonica Germany

Inventory management Ad server integration

CloudSense Anywhere

Salesforce Platform Advice

Consider integrations carefully What are your language needs? Remember the platform features!

Consider mobile needs from the start

Dont forget the basics: Source code management Version control

Win an iPad Air tonight

Drop your business card for a chance to win Winner will be chosen during drinks


+44 20 7580 6685

Thank you