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These are the slides I used during our Webinar entitled "What's New in Adobe Technical Communication Suite 3. For the Webinar recording, visit http://rjacquez.com
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© 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
RJ Jacquez | Adobe Senior Product Evangelist | on Twitter @rjacquez | Facebook.com/rjacquez/
New in Adobe Technical Communication Suite 3
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Adobe Technical Communication Suite 3 Components
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“In a culture filled with tweets, apps, and high-resolution video, when users need technical information and online help, they no longer just want it delivered fast; they want it delivered in the most engaging and exciting way possible. Bullet-point lists and 2D slides do not cut it anymore. The way we consume content is shifting, and at Adobe, those working with technical communication services are ready for the change.” By Eileen Mullan
Reviews
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Industry Challenges: What we are hearing from TechComm customers
Our users want more from us...more
interactive, richer
documentation and socially-
enabled experiences.
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http://www.flickr.com/photos/didbygraham/
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Documentation has remained static for 20 years
Microsoft WinHelp circa 1990
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http://www.flickr.com/photos/didbygraham/
Meanwhile Industry Revolutions are happening
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Reading Less, Watching more Video
Over 35 Hours of Video Uploaded Every Minute
to YouTube Eric Schmidt, Google CEO
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2010 Online Video: YouTube
13 Million Hours of content uploaded. 700 Billion Videos
Watched. YouTube Blog
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Watch Me, Read Me (Vook.com)
“A deep fantasy of most readers is that their books will one day come to life.” Virginia Heffernan of The New York Times
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Vook.com
A vook is a new innovation in reading that blends a well-written book, high-quality video and the power of the Internet into a single, complete story. You can read your book, watch videos that enhance the
story and connect with authors and your friends through social media all on one screen.
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Vook on iPad
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Vook on iPad
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Apple iBooks (Enhanced Version)
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Amazon Kindle (A / V)
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Video in User Assistance
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Why not engaging and interactive Technical Documents, too?
U3D, SWF, FLV, MOV, MP3, ASF, MPEG, AVI, WAV, ASX, AU, CDDA, DV, FLI, IVF, KAR, M15, M1A, M1S, M1V, MP4, M4V, MIDI, RAM, WMV
and more
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Adobe Technical Communication Suite 3: Rich Media
DEMO
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http://www.flickr.com/photos/webtreatsetc/4091128553/
Social Media: Everything is Social Today
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Everything is Social today
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Everything is Social today
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Everything is Social today
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Everything is Social today
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Social Shopping
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TCS 3: Making User Assistance Social
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Making Help Social
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Making Help Social
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Adobe Technical Communication Suite 3: Community Help
DEMO
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User-generated Content Revolution: Everyone is a Publisher
Twitter: 95,000,000 Tweets per day. 1,100 updates for second.
Facebook: More than 30 billion pieces of content (web links, news stories,
blog posts, notes, photo albums, etc.) shared each month
Google: 34,000 searches per second (2 million per minute; 121 million per
hour; 3 billion per day; 88 billion per month, figures rounded)
Wikipedia (English): There are currently 3,508,389 articles
YouTube: Over 35 Hours of Video Uploaded Every Minute
Blogs: There are152,301,210 according to blogpulse.com
Flickr: Reported hosting more than 5 billion images In September 2010,
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TCS 3: Embracing the User-generated Content Revolution
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Adobe Technical Communication Suite 3: User-generated Content
DEMO
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Mobile Revolution: A Fundamental shift in the way we consume content
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TCS 3: Multi-device Publishing via ePub Standard
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ePub from Adobe RoboHelp 9
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ePub from Adobe FrameMaker 10
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Team Collaboration is Essential
http://www.flickr.com/photos/graells/5066972651/
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TCS 3: Shared PDF Reviews in FrameMaker 10
Save as PDF for Review from FrameMaker 10
Refresh to see other Reviewer’s comments
Import PDF comments Into FrameMaker 10
Reviewers only need free PDF Reader
Adobe ID / Password
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TCS 3: Cloud-based Reviews in Adobe RoboHelp 9
Create PDF for Review from Adobe RoboHelp 9
Refresh to see other Reviewer’s comments
Reviewers only need free PDF Reader
Adobe ID / Password
Import PDF comments Into RoboHelp 9
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Create PDF for Review from Adobe RoboHelp 9
Refresh to see other Reviewer’s comments
Reviewers only need free PDF Reader
TCS 3: MS SharePoint-based Reviews in Adobe RoboHelp 9
Import PDF comments Into Adobe RoboHelp 9
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Adobe Technical Communication Suite 3: Project Reviews
DEMO
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TCS 3: Direct Online Help Publishing from FrameMaker 10
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Adobe Technical Communication Suite 3: One-click Publishing
DEMO
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Adobe TCS 3 Key Takeaways
End-to-end solution for authoring and publishing technical information and
instructional design documents in multiple languages and formats
Publish to multiple channels and devices with one click
Review and Collaborate Smarter and Faster
Smoothly Single-Source Technical Documentation
Enables Technical Communicators to deliver Richer Documentation
Experiences
Deliver Socially-enabled Documentation Experiences
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Upgrade Paths and Pricing for Adobe TCS 3
You Have
Upgrade to Adobe Technical Communication Suite 3
You Pay (USD Price)
You Pay (EURO Price)
You Pay (YEN Price)
Technical Communication Suite 2.5
$699 €699 ¥96,000
Technical Communication Suite 1.0, 1.3 and 2
$949 €949 ¥130,000
FrameMaker 7.x, 8, 9 RoboHelp X5, 6, 7, 8 Captivate 3, 4, 5
$1,299 €1,299 ¥177,000
http://www.adobe.com/products/technicalcommunicationsuite/upgrade.html
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Thank You! Resources
Adobe Technical Communication Suite 3 Page
Adobe FrameMaker Page
Adobe RoboHelp Page
Adobe Techcomm Blog by Product Management and Engineering
Tom Aldous on Twitter. New Adobe Evangelist for TCS
RJ’s Contact Information
Blog: http://rjacquez.com
Twitter: http://twitter.com/rjacquez
On Facebook: http://Facebook.com/rjacquez/
Copyright 2010 Adobe Systems Incorporated. All rights reserved.
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Adobe revolutionizes
how the world
engages with ideas
and information anytime,
anywhere and through
any medium
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