OTM Readiness for Peak Summer

Volume

August 12, 2015

Agenda

• Niagara Overview

• Our OTM Profile

• How We Prepared for Our Peak Season

• Results

3

Niagara Overview

4

Family Owned and Operated since 1963

Niagara Products

5

Largest U.S. private label bottled water supplier

Niagara Growth

6

Our sales have increased nearly 30% every year for the last 10 years

Niagara’s Customer Partners

7

Niagara’s Sites

8

Manufacturing Capabilities

9

– 68 high speed bottling lines with speeds up to 1,800 BPM

– Manufacture our own bottles, preforms and caps

– Production capabilities: 8 oz.,12 oz.,17 oz.,0.5 L,20 oz.,1.0 L,1.5 L,1 G

Fastest injection molding, blow molding, and filling equipment in the industry converting raw resin to finished goods

Investing in Plant Automation

10

Laser Guided Vehicles (LGVs) Robotic fork lifts

Utilized in four facilities

Better accuracy, safety and efficiency of material handling

Automatic Storage and Retrieval System (ASRS)

21,508 pallet storage locations

Allows for 3 times more storage than floor stack

OTM Profile

11

Modules

•Oracle Transportation Operational Planning

•Oracle Freight Payment, Billing, and Claims

Geography

•Domestic inbound and outbound

•Expanding to Mexico

Modes

•Truckload

• Intermodal

• LTL

Volume /

Lead Time

•650,000+ shipments/year

• Lead time: 4hrs to 10 days

• Fill rate = 98+%

Carrier Base / Lanes

•65-95 Active Carriers

•1,650+ Lanes

High Level Process Flow

12

EBS

OTM

Ca

rrie

r

Order / Delivery Created

Order Release Created

Org / Date

Change

Delivery Appt

ScheduledBulk Plan

Tendering Process

(204)

Carrier Response

(990)

Trip Created

Trip Pick/Pack, Shipped, Closed

Shipment Actuals

Shipment Events

Shipment Events (214)

Freight Invoice (210)

Freight Settlement

Acct Payables

Opportunity Areas

13

14

People Opportunities

15

Process Opportunities

Screen Sets

Advanced Layouts

Archive and Purge

OTM Standalone

Technology Opportunities

16

•Enhanced integration• Simplified SOA acknowledgement• Improved transmission error messaging• Integration with WMS for WMS statuses

Integration

• Load balancing•Modification of threads•Adjusted memory utilization•Modified caching configuration•Cognos reporting

Performance

•Applied latest database and recommended application patches•Monitoring sizing of undo•Gathering OTM statistics weekly•Run OTM analyzer nightly•Automated notification of zombie sessions•Change Glogowner credentials, created read only and IUD access

Maintenance

Results

17

Lessons

Learned

Active Involvement

Prioritization

Root Cause

Communication

# of System Bounces

# of Tickets Logged

Transmission Errors

System UptimeCustomer Order

Fill RateOTM

Enhancements

Questions

18