• Imagine calling a loved one, Doctor, Lawyer

• Can’t speak directly

• Complex Procedure (special code words)

• No privacy

Current Problem

2

3

Current Calling Procedure

Step 1Caller dials 7-1-1. A Relay Operator will answer the call by saying "New York

Relay," and his/her Operator ID #.

Step 2Caller provides the relay operator with the number along

with other information such as

their name, the person they are

calling, etc.

Step 3The Relay Operator dials that number, announces to the called party that

they are receiving a relay call.

Step 4Both the caller and the called parties

should use "GA" or "Go Ahead" when they are finished typing/talking.

Step 5The Relay Operator will type everything they hear back to the TTY user, and voice everything

the TTY user types to the called party.

Step 6When the parties are ready to end

the call, the caller or call recipient

uses "SK" or "Signing Off" to

close the conversation.

(Source: www.nyrelay.com)

4

About DeaftelDeaftel is a phone service that lets the Deaf, Hard of Hearing & those withspeech impediments talk to anyone over the phone.

Deaftel SmartphoneUserDeaftel Robot

Any Hearing User

Voice Text

5

History of Deaftel

Began as a contest entry for the “Anything Goes” Twilio Programming Contest.

Contest Entry

While working on my previous startup Socialroots.com, I just kept receiving emails from the deaf community asking to use this service.

Emails

By the end of the first day I had a little over 500 users signup showing their interest. There was no advertising other than creating a Facebook and Twitter page.

Deaftel Signup

“I am profoundly hearing impaired. I do not sign. …Many places like doctor's offices will not use a relay/tty service to call me about appointment changes. They just wait till I drive 2 hours then tell me there that my appointment was changed…I am desperate!”

- R

Received March 26th 2011

6

Deaftel on TwitterGreat Resource for testing out ideas and checking Interest

Respond back to all users who took the time out to say they are interested.

1) Put up webpageto collect emails to check for interest.

3) Customize Twitterbackground & Bio tolink to your website.

2) Create BusinessTwitter Account

4) Follow People whocould be potentialusers.

7

Deaftel Demo Video

8

ContactUs

Twitter@kunal732 & @deaftel

Facebookfacebook.com/deaftel

Management@Deaftel.com