Craig ThomlerGovernment 2.0 Advocate &

Managing Director, Delib Australia30 November 2012

Open government in Australia

6/09/11

Australia: •Colonised by English in 1788•Became a nation in 1901

•74x the size of Iceland•Population: 22 million•Beer consumed: 4.5L/person

•Democratic freedom: 3rd

•Political freedom: equal 1st •Press freedom: 18th

Australia vs Iceland

Source: Sensis Social Media Report May 2012

Australia’s internet use

Source: Sensis Social Media Report May 2012

Social media channels used

Use internet: 98%

Use social media:

•62% of Australians

•73% of Federal agencies

•77% of Federal politicians

Social media in Australia

73% of Australian Government agencies use social media for official purposes

However only 25% have social media policies

Australian Government social media use

Answer Response Share

For stakeholder engagement or collaboration 32 54.24%

Operating an information campaign 25 42.37%

Responding to customer enquiries/comments/complaints 25 42.37%

For engaging with journalists and media outlets 24 40.68%

For engagement or collaboration with other government agencies

24 40.68%

Monitoring citizen, stakeholder and/or lobbyist views and activities

17 28.81%

For a public consultation process 16 27.12%

For a stakeholder or other restricted access consultation 13 22.03%

Other type of activity (i.e. recruitment, crowdsourcing, staff) 11 18.64%

For policy or services co-design 7 11.86%

Why are they using social media?

Over 800 online consultations in last four years

Over 630 Departmental Twitter accounts

Over 180 agency blogs

Over 160 Facebook pages

Over 80 agency mobile apps

Over 40 agency YouTube channels

At least 7 data competitions

Four open data sites

All levels of Australian government

Growth in Twitter use

Engage https://www.facebook.com/QueenslandPolice?fref=ts

Inform http://www.alert.sa.gov.au/

Inform http://www.police.act.gov.au/crime-and-safety/crime-statistics.aspx

Collaborate http://trove.nla.gov.au/newspaper?q=

Consult http://saplan.org.au/

Open data http://data.gov.au

Open data http://data.act.gov.au

Empower http://http://theopenbudget.org/

Empower http://govmonitor.org

Open data generations #1

Open data generations #2

Craig Thomlercraig@delib.net

@CraigThomlerhttp://eGovAU.blogspot.com

www.delib.net/australia/

Questions?