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Older adults and technology Kathryn Zickuhr Research Associate, Pew Research Center’s Internet Project April 29, 2014 JASA – New York, NY @kzickuhr | @pewinternet | @pewresearch

Older adults and technology

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Research associate Kathryn Zickuhr discussed the Pew Research Center’s latest data on older adults and technology at JASA’s Seminar on Advocacy and Volunteering in New Landscapes in New York, NY.

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Page 1: Older adults and technology

Older adults and technology

Kathryn ZickuhrResearch Associate, Pew Research Center’s Internet Project

April 29, 2014JASA – New York, NY

@kzickuhr | @pewinternet | @pewresearch

Page 2: Older adults and technology

2April 29, 2014 www.pewinternet.org

About Pew Research Center

Does not promote specific technologies or make policy recommendations

pewresearch.org/internet

@pewresearch (all topics)@pewinternet (internet & tech)

Data in this talk based on nationally representative telephone surveys of U.S. adults

Page 3: Older adults and technology

Most seniors own cell phones and computers, but mobile devices are still catching on

3www.pewinternet.org

January 2014 data

Cell phone Desktop/laptop Smartphone Tablet

78%

62%

22% 25%

92%

75%

55%

42%

Seniors 65+ All adults 18+

April 29, 2014

Page 4: Older adults and technology

www.pewinternet.org

Older adults and the internet

• 59% of adults ages 65+ use the internet

• Once seniors are online, it becomes a regular part of their lives:

• 71% go online every day

• 82% go online at least weekly

April 29, 2014

Page 5: Older adults and technology

5www.pewinternet.org

September 2013 data

65-69 70-74 75-79 80+ < $30k

/year

$75k+

/year

7468

4737 39

90

Among seniors, internet use varies by age and household income

April 29, 2014

Page 6: Older adults and technology

March 26, 2014 www.pewinternet.org

Most offline seniors say they would need help if they wanted to go online in the future

May 2013 - Among adults ages 65 and older who do not use the internet or email (n=214)

Would need help

66%

Don’t know/ refused (3%)

Would not want to start

(VOL.) 16%

Know enough to do it on my own (13%)

Page 7: Older adults and technology

March 26, 2014 www.pewinternet.org

Data from upcoming OATS/NYLS report

Top motivations for getting online:Among online seniors ages 65+

• 75% - Easier to communicate with family and friends

• 58% - Shopping

• 53% - Health information

Fewer rank managing finances, finding bargains, or following community news as highly, though many say they are important overall.

Page 8: Older adults and technology

www.pewinternet.org

Data from upcoming OATS/NYLS report

• Once online, 56% say it would be “very hard” to give up the internet

• Value the internet most for communicating with family and friends, vs commerce or info

However, email > social media (though SNS use is growing)

April 29, 2014

Page 9: Older adults and technology

www.pewinternet.org

Most online seniors use email, though half now use SNS

Online seniors All seniors (including offline)

88

5146

27

April 29, 2014

Page 10: Older adults and technology

04/10/2023 www.pewinternet.org

Among seniors who go online*, 56% would need help if they wanted to use social networking sites to connect with friends or family.

*but do not currently use social networking sites

September 2013 data

Page 11: Older adults and technology

04/10/2023 www.pewinternet.org

Seniors who use social networking sites socialize more frequently with friends and family members— even when even after controlling for factors like age and income.

September 2013 data

Page 12: Older adults and technology

www.pewinternet.org

Thank you!Kathryn Zickuhr

Pew Research Center’s Internet Project

[email protected]

twitter.com/kzickuhr

More information:

Older Adults and Technology Usehttp://pewinternet.org/2014/04/03/older-adults-and-technology-use/

Who’s Not Online and Whyhttp://pewinternet.org/2013/09/25/whos-not-online-and-why/

April 29, 2014