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Visie op de veranderingen in de wereld van B2B Commerce Robert de Boer, Sales Manager Benelux, Intershop

Optimaliseer shopping experiences - Robert de Boer van Intershop

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Page 1: Optimaliseer shopping experiences - Robert de Boer van Intershop

Visie op de veranderingen in de

wereld van B2B Commerce

Robert de Boer, Sales Manager Benelux, Intershop

Page 2: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Financial Projections

Commerce (US only - Forrester)

2013

• $252 billion for B2C

• $559 billion for B2B (EDI excluded)

• Als we dit vertalen naar Nederland(2013):

• € 12 Miljard B2C

• € 25 Miljard B2B ??

Page 3: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

State of the Art in 1994 ...

Page 4: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Moving on to 2013

Page 5: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

B2B is changing too

The primary force is the consumerisation of B2B

Page 6: Optimaliseer shopping experiences - Robert de Boer van Intershop

Examples

Page 7: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Page 8: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Page 9: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Page 10: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Page 11: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

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Intershop | The E-Commerce Company12

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Intershop | The E-Commerce Company13

Optimise the B2B

Experience to Match B2C

Expectations

Forrester Research, Inc. (Nasdaq: FORR)

Andy Hoar, Key Trends In B2B eCommerce For 2013

Page 14: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

The New Kid on the Block

Page 15: Optimaliseer shopping experiences - Robert de Boer van Intershop

Intershop | The E-Commerce Company

Punten om mee te nemen

• Focus on the Customer

• Enable your Channel Ecosystem

• Make all B2C Features Available to B2B

• Benefit from the Collective Experience

Page 16: Optimaliseer shopping experiences - Robert de Boer van Intershop

Corporate Headquarters:

Intershop Communications

AG

Intershop Tower

07740 Jena

Germany

Phone: +49 3641 50-0

Fax: +49 3641 50-

1111

[email protected]

www.intershop.com

Americas Headquarters:

Intershop Communications,

Inc.

282 2nd Street, Suite 303

San Francisco, CA 94105

USA

Phone: +1 415 844-1500

Fax: +1 415 844-3800

[email protected]

www.intershop.com

Australia Headquarters:

Intershop Communications

Australia Pty Ltd

19 Bennetts Lane

Melbourne, VIC 3000

Australia

Phone : + 61 396543707

[email protected]

www.intershop.com

SoQuero GmbH

Ludwigstraße 31

60327 Frankfurt am Main

Germany

Phone: +49 69 254949-0

Fax: +49 69 254949-

49

[email protected]

www.soquero.com

TheBakery GmbH

Monbijouplatz 5

10178 Berlin

Germany

Phone: +49 30 2888588-0

Fax: +49 30 2888588-

10

[email protected]

www.theberlinbakery.com

© 2013 Intershop® Communications AG . All rights reserved. All other trademarks are the property of their respective owners.

China Headquarters:

Intershop Communications

Asia Limited

Kowloon Centre

Suite 1008-1009, 10th Floor

33 Ashley Road

Tsim Sha Tsui, Kowloon,

Hongkong

Phone : + 61 396543707

[email protected]

www.intershop.com