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Radio in car: What does the consumer really want? Laurence Harrison, Director, Digital Radio UK

Radio in the car: What does the consumer really want?

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Page 1: Radio in the car: What does the consumer really want?

Radio in car: What does the consumer

really want?Laurence Harrison, Director, Digital Radio UK

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Supply chain stakeholders

Page 4: Radio in the car: What does the consumer really want?

Source: RAJAR Midas Spring 2016

Radio: Relevant and robust

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93% of drivers listen every week23% of radio listening is in-car

Page 6: Radio in the car: What does the consumer really want?

Source: Radioplayer research / Proteus research 2016

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Source: Radioplayer research / Proteus research 2016

Page 8: Radio in the car: What does the consumer really want?

So radio is important

in the car

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And digital is the future

of radio

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SOURCE: CAP/SMMT Q1 2016

UK: DAB standard in 82% of new cars

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UK 1000 Mile road test: Findings

DAB Three O2

Signal dropouts Miles

DAB (BBC & D1) 10 5

Three 59 140

O2 98 250

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DAB/FM + IP = Hybrid

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Automaticstation-following

Visuals and personalisation

Single station-list

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• WorldDAB User Experience Group• Aim: Assist in improving the UX for in-car digital radios• Collaboration between broadcasters and OEMs• Outputs:– Best practice UX design / Best practice library– Support hybrid, broadcast data collection and sharing– Collaborative consumer research

Developing a great radio experience in-car

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Ambition to build better radios

Design centred on the listener

Hardware to power experience

Metadata to make it smart

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What does the consumer really want

This is hybrid radio with DAB/DAB+ and IP

• A car with broadcast digital radio• A car radio with a simple, easy-to-use UX• An app-like radio experience that is safe

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Laurence Harrison, Director, Digital Radio [email protected]