Ready to Work

This training has been adapted from the Community Workshop Series www.lib.unc.edu/cws

READY TO WORK COMPUTER BASICS The Ready to Work program is a four-part series of basic computer classes that include: Computer Fundamentals, Internet and Web Basics, Introduction to Web-based Email and Introduction to the Microsoft Word Web App. After completing the program you will receive a certificate.

http://www.lib.unc.edu/cws

TABLE OF CONTENTS

Section One - Computer Fundamentals

GETTING STARTED

Prerequisites............................................................................................................. PAGE 7

What You Will Learn ............................................................................................... PAGE 7

BASIC COMPUTER SKILLS

Identifying Major Computer Components .............................................................. PAGE 8

How Computers Work ............................................................................................. PAGE 9

OPERATING SYSTEMS AND SOFTWARE

Microsoft Windows Operating System .................................................................... PAGE 10

Turning on the Computer and Logging On .............................................................. PAGE 11

Desktop / Environment ........................................................................................... PAGE 12

THE KEYBOARD AND THE MOUSE

Using and Understanding the Keyboard .................................................................. PAGE 13

Using and Understanding the Mouse ...................................................................... PAGE 14

Left-Clicking, Double-Clicking and Right-Clicking .................................................... PAGE 14

THE DESKTOP

Managing Windows ................................................................................................ PAGE 17

The Taskbar .............................................................................................................. PAGE 17

SHUTTING DOWN THE COMPUTER

Logging Off vs. Turning off / Shutting Down ........................................................... PAGE 18

ADDITIONAL INFORMATION

Finding More Help .................................................................................................... PAGE 18

Buying a Computer .................................................................................................. PAGE 19

Other Programs and Software ................................................................................. PAGE 19

MOUSING EXERCISES ........................................................................................................... PAGE 20

Section Two – Internet and Web Basics GETTING STARTED

Prerequisites .......................................................................................................... PAGE 31

What You Will Learn ............................................................................................ PAGE 31

BASIC WEB SKILLS/USING A WEB BROWSER

Locate and Open a Web Browser .......................................................................... PAGE 32

Using a Browser’s Menu Bar ............................................................................... PAGE 33

Using the Browser’s Toolbar ................................................................................ PAGE 33

The Address Bar .................................................................................................... PAGE 34

Using Tabs ............................................................................................................ PAGE 34

Using the Browser’s Help Feature ......................................................................... PAGE 34

WEBSITE ADDRESSES/URLs

Go to a Specific Web Address ............................................................................... PAGE 35

Identify and Follow Links on a Web Page ............................................................ PAGE 36

Manipulate a Web Page ........................................................................................ PAGE 36

USING SEARCH ENGINES

Finding Information with a Search Engine ............................................................ PAGE 37

Refining your Search ............................................................................................ PAGE 37

Understanding Error Messages ............................................................................ PAGE 38

COPYING INFORMATION FROM THE WEB

Saving Images, Documents and More .................................................................. PAGE 38

NAVIGATING THE WEB

Identifying Advertisements ................................................................................. . PAGE 39

Viruses and Personal Safety .................................................................................. PAGE 40

INTERNET EXERCISE .......................................................................................................... . PAGE 42

Section Three – Introduction to Web-Based Email GETTING STARTED


What You Will Learn ............................................................................................. PAGE 44

INTRODUCTION

What is Email? ....................................................................................................... PAGE 44

SETTING UP YOUR WEB-BASED EMAIL - OUTLOOK

Creating a Web-based Email Account ................................................................... PAGE 46

MANAGING YOUR WEB-BASED EMAIL - OUTLOOK

Checking Your Web-based Email ........................................................................... PAGE 49

Composing and Sending Messages ....................................................................... PAGE 49

Attaching a File to your Message .......................................................................... PAGE 50

Receiving and Reading Messages ......................................................................... PAGE 52

Other Email Options .............................................................................................. PAGE 52

ADDITIONAL FEATURES ....................................................................................................... PAGE 55

GETTING HELP

Where to Find Help ............................................................................................... PAGE 56

EMAIL EXERCISE ................................................................................................................. PAGE 57

Section Four – Introduction to Microsoft’s Word Web App GETTING STARTED


What You Will Learn ............................................................................................. PAGE 59

USING MICROSOFT WORD WEB APP

Microsoft Word Web App Components ................................................................ PAGE 60

The Keyboard ........................................................................................................ PAGE 64

SIMPLE TASKS IN MICROSOFT WORD WEB APP

Typing Text ............................................................................................................ PAGE 64

Formatting Text ..................................................................................................... PAGE 65

Highlighting Text ................................................................................................... PAGE 65

Undoing and Redoing ........................................................................................... PAGE 66

Deleting Text ........................................................................................................ PAGE 66

Copying, Cutting and Pasting Text ....................................................................... PAGE 66

Inserting Images ................................................................................................... PAGE 67

Changing Views and Overall Look ......................................................................... PAGE 69

Spelling and Grammar Check ................................................................................ PAGE 70


Saving Documents ................................................................................................. PAGE 70

Printing Documents ............................................................................................... PAGE 71

Finding More Help ................................................................................................. PAGE 71

MICROSOFT WORD WEB APP EXERCISE - CREATING AN INVITATION ................................ PAGE 72

COMPUTER FUNDAMENTALS In this class you will learn about the parts of the computer and how to use them, including using the mouse, the basics of the Windows operating system and other important computer functions.

R E A D Y T O W O R K : C O M P U T E R B A S I C S P A G E 7

GETTING STARTED

Prerequisites

It is not assumed that the user is familiar and/or comfortable with using a computer:

• This class is intended for new computer users. • We will be using PC desktop computers running the Microsoft Windows 7 Operating System.

You might have heard some of these terms before, but it is definitely okay if you have not. • Remember: Practice makes perfect. Using the keyboard and mouse may seem difficult at first,

but it will become easier over time. Note: the mouse is intended for you to use with your right hand, regardless of whether or not you are right-handed. However, now that many mice are wireless, this is less of an issue.

• Please let the instructor know if you have questions or concerns prior to starting class.

What You Will Learn:

Identifying major computer components

Understanding the basics of how computers work

The difference between software and hardware

Turning a computer on Logging on to a computer Identifying the computer desktop

Changing the appearance of the desktop Using the keyboard

Using and understanding the different functions

of the mouse Introducing yourself to the

Microsoft Windows operating system

Utilizing the Start Menu Logo in Microsoft Windows

Utilizing the Taskbar in Microsoft Windows

Buying a computer Other programs and software Logging off vs. shutting down

Turning off the computer Finding More Help


BASIC COMPUTER SKILLS

On any given day, most of what you do will involve computer systems. The television channels you watch, the radio stations that you listen to, the car that you drive in and even the cash register at the local grocery store are all controlled in some way by computer systems! They help us perform tasks, keep track of a great deal of information and even control the airplanes that fly above us. During the course of this class, you will learn about how they work, how to perform simple tasks and much, much more.

Identifying Major Computer Components

As with most products, computers are designed in a variety of ways. There are, however, major similarities regardless of the brand (e.g., Dell, HP, IBM) of the computer. All computers have the following components*: The Monitor: The monitor looks like a television screen and is where you see what is happening on your computer. By using shadows and graphics with over a million different colors, much of what you see will appear 3-dimensional. Think of this as the ‘face’ of the computer. The Tower/CPU (Central Processing Unit): The tower houses the machinery that allows your computer to work. Think of this as the ‘brains’ of the computer. The Keyboard: The keyboard is one of two ways to interact with your computer. The keys should mostly mimic a traditional typewriter. The Mouse: This is another way to interact with your computer. Most mice have two buttons—a right and a left button—and a scrolling wheel. The following benchmarks are import to consider when appraising a computer system: How fast can it perform tasks? How much information (or data) can it store? How many programs (i.e. software) can it run simultaneously?

*This applies to "desktop" computers, and not "laptop" computers. A laptop computer is simply a more compact version of a desktop, designed to be able to be carried around from place to place (e.g., to class or to a coffee shop). If you have questions about these different varieties of computers, please ask your instructor.


How Computers Work

Hardware / Software Computers use both hardware and software to perform their work. Think of hardware as the physical pieces of a computer – the monitor, the tower, all the pieces and parts inside the tower, the mouse, the keyboard, etc. Software, on the other hand, consists of programs that we use to interact with the computer. You can’t physically touch software like you can the keyboard, but you can still interact with it. A word processing program is an example of software that you might use to type a letter to a friend. Games that you play on your computer are also considered software—it doesn’t have to be work-related! Information / Data Computers are designed to work with a type of information commonly referred to as "data." Data comes in a lot of forms, whether it is typed data (such as a letter to a friend), audio data (like a song), video data (like a popular movie or DVD) and more. Certain types of software programs work with different types of data. For example, the popular iPod device works primarily with audio data, and Microsoft Word, a word processing program, works primarily with written data. The keyboard is just one of the ways in which you can create, interact with and modify data. In addition, there are a number of ways to get data off of the computer, such as printing it out on paper, copying it to a CD-ROM or flash drive or publishing it to the Internet. My Computer is Possessed! It is a common misconception that computers have "a mind of their own." Although they can perform tasks much more easily than humans can (like counting, performing mathematical calculations and more), they always respond to what you ask them to do! In fact, it is safe to say that the computer cannot do anything that you do not tell it to do. It is important to remember that you are in control of the computer, in the same way that you are in control of, say, your car. Your car won't move until you press your foot on the accelerator, and it will not stop until you press the brake. Computers work in the same way A Word of Caution However, computers are machines just like any other mechanical object. Sometimes, although not often, they may malfunction, become stuck (or “frozen”) or may have a part that breaks that must be replaced. It is important to note that, just like your car or other machinery, computers also need to be maintained. Keeping your virus software up to date, installing updates for your operating system (Windows updates) and refraining from installing unnecessary programs, will allow your computer to run smoothly and efficiently for a longer period of time. Key Facts about Computers

• A computer does not need to access the Internet in order to run properly.


o The internet is a way of connecting to other computer users. You connect to the internet using a phone line, a cable connection or by using a wireless connecting device. For most home computer users, this is a paid service.

o A computer will be able to perform most common functions (play music, type documents and edit pictures) and run programs without an internet connection. However, to view a web page or send an email, you will need an internet connection.

• A computer needs an Operating System in order to work; any new computer that you purchase will come with an operating system already installed. The most common operating systems are Microsoft Windows and Macintosh OS X.

OPERATING SYSTEMS AND SOFTWARE

Microsoft Windows Operating System

Computers without operating systems are exactly like televisions without a signal. Yes, it will turn on, but you will be looking at a blank screen with no hope of interacting with it (the lights are on, but nobody’s home)! The most popular operating system is “Microsoft Windows,” and is utilized by most personal computer (PC) users. It is a program that acts as the brains of the computer, allowing you to run other programs, work on projects and do basically everything that computers are capable of. There are many different versions of Microsoft Windows, and a new version is released every couple of years (just like car models). There are other operating systems as well. Apple Computer Company manufactures a computer called a Macintosh, or Mac. Macs use an operating system called “Mac OS X” which, while it may look very different from Microsoft Windows, runs under the same basic principles. While fewer people use Macs than PCs, schools often use Macs, as well as people who work with graphic design and video and image editing. As a general rule, Macs tend to be more expensive than PCs. You shouldn’t ever need to mess with the operating system. It should run correctly and without error for as long as you have your computer. In fact, if you ever take your computer in for a repair, you can bet that the technician will be looking primarily at your operating system (not your programs) in the same way that a mechanic will look at your car’s engine.

Dell, Lenovo, HP, etc Computer is called: PC

Operating System: Windows Types: Desktop & Laptop

.

Apple Computer is called: MAC Operating System: OS X

Types: Desktop & Laptop


Turning On and Logging On the Computer

Turning the Computer On Let's get started! As you sit down at your desk, you can assume that your computer system is one of three states:

• Off: This is exactly what it sounds like: The computer is off, and no parts are running or working. The monitor is black (no images), there is no "whirring" sound from the tower and the computer is unresponsive to mouse movements or pressing keys on the keyboard. The power button (if it lights up), should not be lit up.

• On: When a computer is on, you should see images on the monitor, you will most likely hear a

“whirring” noise coming from the tower (hopefully not too loud!) and the pointer on the screen (the small white arrow) should respond when you move the mouse.

• Sleep Mode: Most computers have a mode called "Sleep," in which the computer is on, but it

has assumed an energy-efficient, minimal power mode. To "wake" it up, simply move the mouse around or press the space bar on the keyboard, and it will “wake up” and return to the exact same place that it was when it went to sleep (in other words, if you were using a word processing program and put it to sleep, it would return to exactly what you were working on upon waking up!).

To turn a computer on if it is off, simply press the power button once (no need to hold the button – just press and release). We will go over how to turn a computer off later in this handout. Logging On Once you turn the computer on, the monitor will go through a series of tasks before it is ready for you to interact with it (this process is called ‘startup’). This will last about one to two minutes. If the computer is not working correctly, you may see an error message during startup. If the computer is performing as it should, however, you will probably see a screen similar to the one on the right. This is called a "Log On" window, and it means that the computer is password protected. If you do not see this window upon starting the computer, you can assume that your computer is NOT password-protected and may be used by anyone. To log on, you would simply enter your user name and password. If you are using a Durham County Library computer, this will be your library card number. Since you are sitting in front of a public computer for this class, someone has already "logged on" for you.


Desktop / Environment The Desktop After you log on, the computer will display what is known as your desktop within a few seconds to a few minutes (if your computer is newer, this will probably go faster). Here you will see a digital representation similar to a real-life desktop, complete with a workspace, files and file folders and even a recycling bin! One of the neatest features about Microsoft Windows is that your desktop may not look anything like this one! While this may sound confusing, it means that you are able to manipulate, alter and change almost everything about your desktop environment. If you do not like the color blue as your background, where the icons are, or even what language it is in, you can change it!


THE KEYBOARD AND THE MOUSE

Using and Understanding the Keyboard The Keyboard

In order to use your computer effectively, you must interact with it using both the mouse and the keyboard. The above image of a keyboard may closely resemble (if it is not identical to) the keyboard in front of you; learning the function of just a few keys will help you to interact better with your computer and individual programs. The following is a list of commonly used keys that have special functions (keep in mind that key functions can change depending on which program you are using):

1. Backspace: This key deletes letters backward.

2. Delete: This key deletes letters forward.

3. Shift: This key, when pressed WITH another key, will perform a secondary function.

4. Spacebar: This key enters a space between words or letters.

5. Tab: This key will indent what you type, or move the text to the right. The default indent distance is usually ½ inch.

6. Caps Lock: Pressing this key will make every letter you type capitalized.

7. Control (Ctrl): This key, when pressed WITH another key, performs a shortcut.

8. Enter: This key either gives you a new line, or executes a command (pressed in a word processing program, it begins a new line).

9. Number Keypad: These are exactly the same as the numbers at the top of the keyboard; some

people just find them easier to use in this position.

10. Arrow keys: Like the mouse, these keys are used to navigate through a document or page.


Using and Understanding the Mouse The Mouse While the keyboard is primarily used to insert/input and manipulate text and numbers on a computer, the mouse is used mostly for navigating around the screen. Mice come in a variety of shapes and sizes. Some of the strangest looking mice often look that way because they are designed to be more ergonomic than traditional mice.

Each mouse, however different it may be, has similar functions. As you can see on the "simple" model above, a traditional mouse has two buttons with a wheel between them (gray) that spins, called a "scroll wheel." Both buttons can perform separate functions, and are referred to by which side of the mouse they are located on. Pressing the LEFT mouse button is called "left-clicking,” while pressing the RIGHT mouse button is called "right-clicking." Left-clicking is used far more often than right clicking. For now, know that left-clicking is used to select or click on something, while right-clicking presents additional menu options.

Left-Clicking, Double-Clicking and Right-Clicking Clicking One of the most difficult things to learn when first beginning to use a computer, is how to use the mouse. It takes coordination, precision and patience. Fortunately, the more you practice, the easier it will become!


The mouse symbol, or pointer, that appears on the computer screen will change its look and function depending on what it is near or hovering over.

Your mouse pointer will most often look like an arrow

When your mouse pointer is over an internet link, it will look like a pointing hand

When your mouse pointer is over a place where you can type, it will look like an I-beam

When your computer is busy or ‘working,’ your mouse pointer may look like an hourglass

or an arrow with an hourglass There are actually many different pointers (though these are the most common), and they will change automatically depending on what task you are trying to perform. The buttons on the mouse may also have different functions, depending on which program you are using. If you are working in Microsoft Word, for example, the mouse will offer options related to Microsoft Word. Conversely, if you are working in Microsoft Excel, the mouse will offer options related to Microsoft Excel, and so on. For now, remember these rules: 1. The LEFT mouse button SELECTS items.

2. The RIGHT mouse button GIVES YOU MORE OPTIONS. 3. Double-clicking the LEFT mouse button EXECUTES options (for example, opening a program by

double-clicking an icon on the desktop). 4. Double-clicking the RIGHT mouse button does not do anything

For More Practice Go to this website – http://www.pbclibrary.org/mousing/default.htm and click “Mousing Around Tutorial”) in order to learn more about how the mouse works. Go to this website – http://www.pbclibrary.org/mousing/mousercise.htm

http://www.pbclibrary.org/mousing/default.htm


THE DESKTOP In previous versions of Windows, the Start button actually said START; it is now a logo as shown on the right. The Start Menu Logo is a good place to, well, start! The Start Menu Logo (which opens the menu) is located in the lower left corner of your screen. LEFT-CLICK once on the button to open the menu. Notice the options that are available in this menu. Popular programs that you use regularly are on the left, while Documents, Pictures, Music, Games, the Control Panel and help features are on the right. Also note the "Shut down" button at the bottom of the menu. This button is very important and functions kind of like a car. Logging off a computer is like locking a car (the computer is in a stationary mode and you can’t do anything). Clicking the Shut down Computer button is like turning off the engine. When you click Shut down Computer, the computer has an opportunity to properly shut down before the power is turned off. We will cover how to log off and turn the computer off in more depth later in this class. By LEFT-CLICKING once on "All Programs," another menu will spring to life. This is a list of all of the programs that you have installed on your computer. Nearly everything that you can do with your computer can be found in the Start menu. This includes finding help, using programs, getting on the Internet, emailing, printing, playing videogames, customizing your desktop and much more! You should feel free to experiment with the Start Menu. Go ahead and left-click on something, and watch what happens! Microsoft Windows has undergone many changes over the past couple of decades. New versions of this operating system are released every couple of years. It is currently being released in a version called “Microsoft Windows 7.” Past versions include: “Windows 95,” Windows 98,” “Windows ME,” “Windows XP” and “Windows Vista.” Many people continue to use Windows XP, even though newer versions have been released. It is important to know that there are different versions of Windows, because different features (such as the Start Menu discussed above) may look different in different versions.


Managing your “Windows”

Microsoft Windows is called "Windows" for a reason. Programs appear on your screen as "Windows” (rectangular shapes) and are laid 3-dimensionally on top of one another (see image at right), just like on a real desktop. The desktop is your work surface, and all of your open windows appear on top of it. If you can see a window, that means it is open and the program is running. It is possible to make the window bigger, smaller, or close it using the buttons in the top right corner of any window Minimize: Left-click this button to shrink the window down to a small button that will appear in the task bar (see below). Restore/Maximize: Left-click this button to make the window as large as it can be—it should take up your entire screen. Close: Left-click this button to close the window. The program will close and stop running. Make sure you save your work first if you are typing a document! Restore Down: Left-click this button to make the window smaller without minimizing it.

The Taskbar

Microsoft Windows is capable of running more than one program at once. In other words, you can write a letter in Microsoft Word, while surfing the Internet while using Microsoft Excel while checking your email and so on! This is called "multi-tasking" and is a feature of all computers. However, with all of these things going on at once, how do you keep track of them all? The Taskbar, which is the bar that spans across the bottom of your screen next to the Start Menu Logo, is designed to help you keep track of all of your programs. It looks like this:


In the illustration above, there are several programs running. The far-left button is the Start Logo, next is Internet Explorer, next to that is the File Manager button, next is the Restore Desktop button, next the calculator, lastly Notepad. To use one of the programs that is "open," simply left-click on it once to bring it up to the top of the screen. The taskbar is modeled after what might happen in real life: you are reading the newspaper, and you set it aside to pick up your favorite book. You didn't throw it out or destroy it, you simply set it aside. This way, you can pick up right where you left off once you are done reading your book. The taskbar works the same way, but with software programs, not newspapers and books.

SHUTTING DOWN THE COMPUTER

Logging Off vs. Turning Off / Shutting Down

To log off or shut down the computer, click the Start logo button: As mentioned earlier, logging off your computer and shutting down your computer are two different things. Remember the analogy of the car: Logging off a computer is like locking the car (the computer is in a stationary mode and you can’t do anything). When you first log in to a computer, it’s like using a key (password) to get in, and when you are done using the computer, you need to log off (the computer will remain on) to make sure no one else can make changes while you are away. By contrast, when you click the Shut Down option, it is like turning a car’s ignition off. You need to make sure that processes and programs are properly ended and shut down before pushing the computer’s power button, just as with a car you have to turn off the ignition before trying to pull out the key. Click the Start logo button, then click Shut Down. Do not just press the power button to turn off your computer! After you have clicked “Shut Down,” your computer will begin a shut-down process in which it saves things you have been working on, and ends all programs that are running. You may see a window that says “Windows is shutting down.” When the computer is done shutting down, the screen will go black, and the computer tower will stop making any noise. It is now shut down. Unless you have an older computer that says “It is now safe to turn off your computer” at the end of this process, it is not necessary to press the power button—your computer will turn off automatically.


Finding More Help

If you ever find that you need help while using your computer, you can simply left-click the Start logo button, and then click “Help and Support” in the Start Menu. In addition, most programs on your computer will also have an individual help feature. The Help function may be available from a Help menu at the top of the window, or by clicking a button. Help buttons are usually located in the top-right corner of the window, and


may look like a question mark. Help menus are often very user-friendly, and often have a search function or pre-prepared FAQs. In addition to this, most programs come ready with a 1-800 numbers to connect with a technician who is available to help you.

Buying a Computer

Buying a computer is a big decision, and can be quite expensive! It is a good idea to do some research before buying a computer to find out what would work best for your needs, what computers have performed well for others, and what models are within your price range. Asking for help finding this information at the Information Desk of the library is a good place to start. In addition, here are some websites you might want to check out: • http://www.consumerreports.org/ (under electronics, select “Computers”) • http://www.ehow.com/how_3038_buy-computer.html • http://www.pcworld.com/article/125649/how_to_buy_a_desktop_pc.html • Personal computer companies:

o http://www.dell.com/ o http://www.lenovo.com/ o http://www.hp.com/

Other Programs and Software

Although there may be lots of software that comes pre-installed on your computer when you buy it, there are many more programs available for you to download or buy, from educational games for children, to photo editing software, to professional programming software. If you are interested in a particular type of software, here are some suggested websites to check out:

• http://www.pcmag.com/ • http://www.compusa.com/ • http://www.amazon.com/ • http://www.microsoft.com/

Keep in mind that software is often designed for either a PC or a Mac, so make sure whatever program or game you purchase is compatible with your particular computer. If software is compatible with types of computers, it will often have a symbol like this:


MOUSING EXERCISES

Using a mouse is one of the most fundamental skills you will need when working on a computer. Being comfortable using a mouse takes a little practice. Practice is time well spent because using a computer will become much easier once you can easily manipulate the mouse. Look at the following table to familiarize yourself with the terminology we use when referring to different types of mouse clicks.

Mouse Action How to Perform Action When to Use Action Click One click of the left mouse button To select an image or icon

To move items around your computer’s desktop To move the cursor through a word processing program

Double-click Two clicks of the left mouse button To execute an action such as opening a program

Right-click One click of the right mouse button

To display shortcuts in a variety of programs

Click and drag Click and hold down the left mouse button and move the mouse on the pad. Release the left button

To select a section of text in a document or frame. Text appear highlighted after it has been selected.

Drag and Drop Click an item that has been selected, hold down the left mouse button and drag the item to a new location.

When moving sections of text or graphic images or tables.

The drawing exercise that follows was designed to help you practice mouse basics while creating simple drawings. You will be using the Microsoft Paint graphics program to create your drawings. This program is available on all computers that have Microsoft Windows. On the next page, you will see a brief explanation of the Microsoft Paint screen toolbars. Refer to this if you have any questions during your exercise. Following the Paint explanation are the instructions for creating several drawings: a rectangle, an oval, a happy face, and a text box. Remember that the objective of this exercise is to become more comfortable using the mouse in a variety of ways. You do not need to do all of the drawings in one sitting. Your drawings do not have to be perfect!


The Microsoft Paint Window


Start Paint Action: Click 1. Move the mouse so that the mouse pointer is over the

Start button logo in the lower left corner of the screen. 2. Click the Start button logo. 3. Move the mouse pointer up to All Programs. 4. Move the mouse pointer over the word Accessories. 5. Move the mouse pointer over the word Paint and click. 6. This starts the Paint program. You should see a screen

like the illustration on the previous page. 7. Click the Resize button in the upper right hand corner of

the window so that the Paint program fills the whole screen.


Exercise One - Draw a Rectangle Actions: Click, click and drag 1. Move the mouse pointer over the rectangle tool in the shapes menu. 2. Click the rectangle tool. (It will appear “pressed in.”) The mouse pointer should appear as a plus sign

with a small circle in the middle. 3. Click in the area where you want the rectangle to be, hold down the left mouse button, and drag the

mouse diagonally down and to the right. 4. Release the mouse button. A rectangle should appear on the white space. 5. Repeat the process, but try to make a square instead of a rectangle, and drag the mouse diagonally

up and to the left.


Exercise Two - Draw a Green Oval Actions: Click, click and drag 1. Move the mouse pointer over the oval (ellipse) tool on the shapes menu. 2. Click the oval tool so that it appears “pressed in.” 3. Move the mouse pointer over to the color palette, and click the green square. 4. Move the mouse pointer into the white space. 5. Click and hold down the left mouse button where you want the lower right section of the oval to be.

Drag the mouse diagonally up and to the left. 6. Release the mouse button. A green oval should appear on the white space. 7. Repeat the process, but click a different color, and try to make a circle instead of an oval. 8. Repeat the process, but click a different color, and drag down and to the left. 9. Repeat the process, but drag up and to the right.


Clear the Screen Action: Click 1. Move the mouse pointer to the menu drop-down arrow and click once. 2. Move the mouse over the word New. 3. Click. A message asks you if you want to save the changes. 4. Click No. A fresh “sheet of paper” appears on the screen.


Exercise Three - Draw a Face Actions: Click, click and drag 1. Click on the brushes menu and select the airbrush tool on the toolbar so that it now appears in the

brushes menu. 2. Click a color square on the color palette for the color of face you want to make. 3. Move the mouse pointer over the white area. Click and drag the mouse in a circle to create a head. 4. Move the mouse pointer inside your circle and click where you want an eye. 5. Move the mouse pointer again and click to make another eye. 6. Do the same for a nose. 7. Click and drag below the nose to create a mouth.


Move the Face Actions: Click, click and drag, drag and drop 1. Click the select tool from the menu and click "Rectangular Selection." 2. Click a point on the white space surrounding your face above and to the left of the picture. 3. Hold down the left mouse button and drag down and to the right so that a dotted rectangle is

created around the face. 4. Release the mouse button. (If you make a mistake, press the CTRL and the Z buttons on your

keyboard at the same time - this will undo the last action you did.) 5. Once you have selected the face to your satisfaction, move the mouse pointer into the middle of the

rectangle. The pointer will appear as two crossed arrows. 6. Click and hold down the left mouse button and drag the image to the right. 7. Release the mouse button. Your image has moved! This is called “drag and drop.” 8. Click and hold down the mouse button and drag the image to a different location on the page.


Erase the Face Actions: Click, click and drag 1. Click the eraser tool on the toolbar so that it appears “pressed in.” 2. Move the mouse pointer, which will appear as a small square, over one of the eyes of your face. 3. Click and drag, “erasing” the eye. 4. Release the mouse button. 5. Move the mouse pointer over the other eye, and click and drag to erase it. 6. Move the mouse pointer over the nose, and click and drag to erase it. 7. Move the mouse pointer over the mouth, and click and drag to erase it. 8. Move the mouse pointer over the circle that was the head, and click and drag to erase it.


Exercise Four - Make a Text Frame Actions: Click, click and drag, double-click, right-click 1. Click the text frame tool on the toolbar (the letter A) so that it appears “pressed in.” 2. Move the mouse pointer over the white area of the screen. 3. Click and drag down and to the right to create the text frame. It will have a dotted line border and

your toolbar will change. 4. Type the words, “cat, dog, horse” in the text frame, hit the enter key twice after each word. 5. Move the mouse cursor over the word cat and double-click. The word will appear “highlighted,”

selected in blue. 6. Type the word “frog.” Notice that the selected text is replaced by the newly typed text. 7. Repeat this process with the other words so that you can practice double-clicking.

END OF EXERCISE


INTERNET AND WEB BASICS Learn the basics of navigating the web, including some basic search and safety information.


GETTING STARTED

Prerequisites

It is assumed that the user is familiar and/or comfortable with computer hardware, software and the operating system Microsoft Windows. We will be using PC desktop computers running the Microsoft Windows 7 Operating System. Our web browsers will be Microsoft Internet Explorer or Mozilla Firefox. It is important to note that the "Internet," the "Net" and the "Web" are all, for our intents and purposes, the exact same thing. These terms are used interchangeably in popular culture. Please let the instructor know if you have questions or concerns prior to starting class.

What You Will Learn

Locate and open a web browser

Use the browser’s menu and toolbar

Use the browser's help feature

Recognize and navigate to a web address (URL)

Identify and follow links on a web page

Change the size of text on a web page

Use a search engine and refine your search

Understand error messages Copy text from a web page

Navigate a variety of web pages

Preview and print a web page

Manipulate and alter multiple windows and tabs

Identify advertisements on a web page

Understand virus safety and protect personal info


BASIC WEB SKILLS/USING A WEB BROWSER

The Web, also known as the World Wide Web (WWW), is essentially a collection of an uncountable number of pages of information displayed on the Internet. It is an information-sharing tool that is growing at an unbelievable rate. You can view this information with the help of a “web browser”—a window that allows you to view web content (an example is Internet Explorer). Because there is so much information on the Internet, and so many individual sites and pages, it would be nearly impossible to find what you were looking for by just “browsing” or flipping through sites, not only because of the sheer size of the collection, but also because you wouldn’t know what address to go to! To deal with this, we use a web browser to access a search engine, such as Google, which allows us to search for a particular topic, word or phrase. Think of the Internet like a very large library. It would be nearly impossible to find what you’re looking for by just walking through the book shelves (though you might find some interesting things by chance!). And so, you use the library catalog (search engine) to search for a given topic, which gives you a call number (web address) for the book so that you can find it. You can find information on the web about virtually anything, and from almost anyone – including companies, organizations, branches of government, schools and colleges as well as individual people just like you!

Locate and Open a Web Browser

A web browser is a program that lets you see information and images on web sites. A browser reads the information on a web page and displays it on your computer screen. There are several popular web browsers such as “Microsoft Internet Explorer,” “Google Chrome” and “Mozilla Firefox” You can use any of these browsers at the Durham County Library. To open one of these browsers Point to the browser's icon on the desktop (see images below) with your mouse and double-click on it with the left mouse button (alternatively, left-click once, and then press the “Enter” key). A window like the one pictured to the right should come up on the screen.

Using the Browser's Menu Bar

The Menu bar is directly below the Title bar and it displays the menu. For the purpose of this workshop, we will use the Internet Explorer browser, but once you know how to use one browser, it is easy to learn how to use another—they all function in a similar way.


The Menu Bar

You can click on each of the words to see a menu of the tasks you can perform. To see a menu: 1. Point with your mouse to a menu option (e.g., File). 2. Click the left mouse button once to open a drop-down menu. 3. Point with your mouse to a particular item. 4. Click once with the left mouse button to select the item.

Using the Browser's Toolbar

The toolbar buttons provide shortcuts to frequently used navigation and menu options, such as forward, back, stop, refresh, and home (we will cover what each of these terms mean later). The toolbar is located just below the menu bar. Below are some examples of what the different icons mean. If you hover your mouse over the icons (tiny images), you will see a description (in a tiny pop-up window) of the tasks that they perform.

The Toolbar 1 2 3 4

The Internet Explorer Toolbar

1 2 3 4

The Mozilla Firefox Toolbar

The following is a description of the most frequently used toolbar buttons: 1. The Back button takes you back to the previous web page that you viewed. 2. The Forward button takes you forward to the web page that you viewed before you clicked “Back.”

(The Back and Forward buttons are like miniature time machine controls! Think of them as going backward and forward in time.)


3. The Refresh button will reload the web page that you are currently viewing. Web pages (especially news sites) will change throughout the day, so it is important to refresh them periodically to see the most recent changes.

4. The Home button will take you to the webpage that opened when you first opened your browser window. If you are at a library, this is the library’s home page. It is possible to change your web browser’s settings to open a different Home site.

The Address Bar The address bar will appear either below or above the toolbar. This is a long, white box where you will type the address of the site you wish to go to. We will learn more about web addresses and the address bar in a little bit. In the images above it is where it says "http://www.durhamcountylibrary.org" or "www.durhamcountylibrary.org."

Using Tabs

Tabs work just like tabbed dividers in a filing cabinet or a binder—they allow you to organize different pages while keeping them all accessible. You can open a new tab by going to File, New Tab, or by clicking the small button with the plus sign (+) to the right of the last tab, or by holding down the control key and typing the letter ‘T.’ The benefit of using tabs, instead of new windows, is that you can view multiple tabs within one window, and can switch between tabs very quickly by simply clicking on the tabs. In the example above, if I wanted to view the Google page, You would simply click the tab that says “Google.” To switch back to the Durham County Library page, you would click the tab that says “Durham County Library.” It is possible to have multiple windows open, and for each window to have more than one tab open.

Using the Browser's Help Feature

As with many other programs, web browsers have Help features that you can use if you ever need a hand. The help feature can be found in the browser's Menu bar. 1. Point with your mouse to the "Help" option on the browser's menu bar 2. Click once with the left mouse button 3. Slide the mouse down to "Firefox Help" or "Internet Explorer Help" 4. The words will become highlighted 5. Click once with the left mouse button *It is important to note that all web browsers are not the same. Like television sets, they all browse the same Internet, but can be designed differently. The "Help" feature on many web browsers may not be found the way it is shown here, but there is very often a “Help” menu option, or a “Help” button at the top of the browser window.


WEB ADDRESSES/URLS

Go to a Specific Web Address

Web site addresses are everywhere! Just about every company and organization now has a website. You can recognize website addresses because they will start with “www” or “http,” and/or will end with “.com” or “.org” (this ending part is called an “extension”—we will learn about other extensions later). A website address is also sometimes (though less frequently) referred to as a URL (Uniform Resource Locator). An example of a typical web site address: www.google.com. This is what you would type into the address bar in your web browser in order to navigate to Google’s site. This is how a web site address is formed: A web address generally starts with "www" or “http://www,” which means World Wide Web. This is usually followed by the name of the web site, which in this example, is Google. Notice that a period or “dot” separates these two parts. At the end of this address, you will notice ".com." This is called an extension. It tells us where the web site has been registered (“com” stands for commercial). Other common extensions include: .net, .org, .edu, .gov, and .mil. If you see a forward slash or bar like this one / after the domain name, it means that it is taking you to a specific area and web page on that web site. In the case of http://www.cnn.com/WORLD/, it is taking you to the web site's "WORLD" news page. Now that you know what a web site address looks like, you can go to a specific site by typing it in the browser's address bar, which is located just below the toolbar. Other popular websites include www.amazon.com, www.wikipedia.org and www.youtube.com. In Firefox, the address bar looks like this: If you want to go to a specific web site, perform the following tasks: 1. In a web browser, click once with the left mouse button in the white area of the address bar – this will highlight any text in the address bar (if you accidentally click more than once, you will need to either click three times quickly to re-highlight the address, or manually highlight the very right side). 2. Press the delete key on your keyboard once to delete the current address (you can also simply start typing the address to delete the current address if it is highlighted). 3. Type the address www.wikipedia.org in the address bar (or anywhere else you want to go). 4. Press Enter on the keyboard. (With some browsers there may be a “Go” button, you can click on instead of pressing the Enter key.) This will bring you to Wikipedia’s website:

Note: This is not part of the web address. This is a small icon, called a favicon.


Identify and Follow Links on a Web Page

A link (also called a hyperlink) is an underlined word or phrase or an image on a web page that links to either another place on the same page, or to an entirely different web page. You can tell that you are on a link when you slide the mouse over some text or an image and your mouse pointer becomes a hand with a pointing finger. Go ahead and type a topic into the search box on the Wikipedia site (for example, search for “North Carolina”), and then press Enter on your keyboard. Run your mouse over the Wikipedia page that comes up. You'll notice that as you hover your mouse over any of the blue words, the words become underlined, your mouse arrow changes to a pointing hand, and (if you allow it to hover for a few seconds) a small description will appear below the link. This should also happen if you hover over any of the images on the page. Let's follow a link! Try clicking one of the blue words that appears on the Wikipedia page that you are looking at—your instructor can assist you if you need help.

Here is how to do it: 1. Slide the mouse down to a word that is blue, or an image that causes your mouse pointer to turn

into a hand. 2. When the pointer turns into a hand, click once with the left mouse button.

You should now see a new page with text and other links. You can go back to the previous page by clicking on the "Back" button on the browser's toolbar. Practice going to different links! Remember that you can use the "Back" button to go back to the previous page or use the "Forward" button to return to the page you were looking at before you clicked “Back.”

Manipulate a Web Page

If you are not comfortable with the text size on a web page, you can choose to change the size that the text is displayed in. To change text size: 1. Move your mouse pointer over the word "View" in the browser's menu bar. 2. Click once with the left mouse button. 3. Slide your mouse down to "Zoom.” 4. You will see another little menu pop up on the right hand side of "Zoom." 5. Slide the mouse to the right and left-click once on “Zoom In” or “Zoom Out.” 6. You can repeat these steps to continue to make the text incrementally larger or smaller.


7. The text on the web page you are currently looking at should change according to what you have chosen. To change the text size back, just repeat the previous steps, but this time select “Reset.”

This tool can be very useful, considering that web pages come in all shapes and sizes—it essentially magnifies or “zooms in” on the text so that it becomes easier to read!

USING SEARCH ENGINES

Finding Information with a Search Engine

To find information on the web, you will need to use a search engine. A search engine goes out and finds information for you on the World Wide Web. There are many search engines out there. Google is currently the most popular search engine, but there are many others, such as Yahoo.com, Bing.com, and Ask.com. Let's go to Google. To open the Google search engine: 1. Go to your web browser’s address bar and type the

address: www.google.com 2. Click the "Go" button or press the Enter key on your

keyboard. (Google is now open and should look like the picture to the right.)

3. Click once with the left mouse button in the search box.

4. Type a word or a phrase that describes the information that you are looking for (the fewer words, the better—no need to use complete sentences!).

5. For example, type the word "Spain" to see what Google will find on this topic. (NOTE: Google will now suggest words or phrases to you to aid you in coming up with search terms).

6. Click once with the left mouse button on the Google Search button, or press Enter on your keyboard.

7. Google immediately provides you with many websites that have to do with "Spain."

Refining Your Search Try the following steps in order to refine your search:

• If you get too many "hits" (listed websites), try adding extra words that describe what you want – if that gives more instead of fewer results, put "and" between each word. For example, "spain AND vacation" will find only pages where both of those words are included.

• Put phrases in quotation marks, e.g. "historical sites in spain," "John Smith" or "american association of social workers." This will find only those pages that contain these exact phrases.

• If you're looking for a company like Microsoft or Lexus or Coke, try typing the name in the address box at the top of your browser - it might take you directly there!


Understanding Error Messages

Sometimes you will type a web site address but an error page comes up instead of the website. This happens from time to time. The most common cause for this is that you have typed the web address incorrectly. You can also sometimes get an error message when you click on a link on a web page. This often means that either the link is “broken,” or the page no longer exists. An error page can mean a variety of things, including any of the following:

• The web site is temporarily down • The web site does not exist anymore • The link you clicked is broken (the link was created incorrectly) • Your program can't open the web site because of some restrictions • There may be too many people trying to access the site at the same time

There may be nothing you can do to rectify the situation. In this case, you might just have to move on and go to another website or choose another link. In this day and age, major websites are usually never down for a very long period of time. It is the equivalent of a major television network going down – you can rest assured that many, many people are working very hard in order to bring it back up as soon as possible! The following are screenshots of "down" websites:

COPYING INFORMATION FROM THE WEB

Saving Images, Documents and More

You may want to keep information you find on a web site but you don't necessarily need to print a whole page. You can accomplish this by copying and pasting information from the web site to a word processing program. There are four steps: Highlight, Copy, Open the word processing program, Paste. Here is how you highlight the text: 1. Let's go to the web browser’s “Home” site. Click the house icon to

navigate to the page you first saw when you opened the browser.


2. Place the cursor before some text you wish to highlight. Try to highlight a whole paragraph if possible (your instructor may need to help you navigate to a page with more text if there isn’t much text on this site).

3. Hold down the left mouse button. 4. Move the mouse down and to the right until all of the text you wish to copy is highlighted, then let

go of the mouse button.

To copy the text: 1. Click on the word Edit in the browser's menu bar. 2. Slide the mouse down to Copy. 3. Left-click once. This has copied the text you have highlighted onto the

“Clipboard,” which stores it for you to paste somewhere else. Now open Microsoft Word: 1. Double-click on the Microsoft Word icon on the desktop. You can now paste: 1. Click on the Edit option of Word's menu bar. 2. Slide the mouse down to Paste. 3. Left-click once. The text should now be pasted into the blank Word document!

*Note: You can also use "Ctrl-C" to COPY and "Ctrl-V" to PASTE instead of accessing these options from the menu bars in your browser and Microsoft Word. Ask your instructor if you have questions about this.


NAVIGATING THE WEB

Identifying Advertisements

It is common to find advertisements on web sites. A lot of these advertisements are traps. They get you to enter your personal information and tell you that this is for a chance to win money or prizes, but most of the time it’s just to get your email address so they can send you junk mail. In extreme cases, malicious websites may try to steal personal information such as your social security number or your credit card number in order to steal money from you or even your identity. Some other advertisements will pop up and tell you that you need to “Click Here” because you have a virus and you need to clean up your computer or something similar. Again, these are just ways the company tries to access your personal information or sell you something. Please consult your instructor if you have specific questions. REMEMBER: You can always ignore advertisements, just like you can change the television channel at home. You are not forced to do anything on the Internet!

Viruses and Personal Safety

For your own safety, NEVER give out your personal information over the web to unsolicited advertisements or unknown websites. These are most likely not secure. If you are applying for or buying something from a legitimate organization or company, it will be done on a secure site. You can tell if it is a secure site because the web address should begin with https://. The addition of the s means that this site is secure. It is a good idea to only make purchases on widely-known, well-regarded sites (e.g., Target.com or Amazon.com). Regardless of the site on which you are making a purchase, you should always check out their privacy policy. [If you are interested in learning more about making purchases online, you can sign up to take our online shopping class.]

Internet Explorer has a gold padlock in the locked position when a site has been verified as safe

When using Firefox, mouse over the icon on the left of the address bar

Viruses are malicious programs that are loaded onto your computer without your knowledge. They can destroy or delete everything on your hard drive, such as your file and folders, or extract personal


information. Your computer can become infected when you download pictures and files from the web or email messages, so avoid downloading files from the Internet unless you are sure it is safe. If you receive an email from a friend with an attachment, always verify that they intended to send you the attachment before you open it, since viruses can cause their accounts to send emails without their knowledge. If you have a home computer it should be protected against viruses. You can equip it with virus protection software that stops viruses from attacking the computer’s hard drive and your files. When you try to download something from the web, the virus protection software will scan the downloaded file or image to make sure that it does not contain any viruses.


INTERNET EXERCISES Open the Firefox Browser: Go to www.google.com and try to find the answers to the following questions:

• Who played in the 1979 World Series?

• What is the address of the Empire State Building?

• What is Florida's state bird?

• Who invented the paper clip?

• What was First Lady Michelle Obama's maiden name?

Open a New Tab: Search for travel information:

• Go to www.google.com and look for information on a place you’d like to travel

• Go to www.about.com. Select the Browse Categories Tab. Select the Travel button. Pick a location from the top menu bar and make a selection from the drop down menus.

o Can you recognize what is an ad vs. what is the content of the web site?

Open a New Tab:

Search for health information

• Go to www.google.com and look for information on a medical condition (e.g. Diabetes, Cancer)

• Research the same condition using the Durham County Library's website: o Go to www.durhamcountylibrary.org o Click on the ONLINE RESOURCES button on the home page o Scroll through the list of resources to find one that looks like it will give medical

information. Double click on the name of the resource o Search for a medical condition

Move back to the tab where you were searching for travel. Delete the tab. Delete the tab where you were searching for a medical condition. Close the browser.

END OF EXERCISE

http://www.google.com/

http://www.about.com/

http://www.google.com/


INTRODUCTION TO WEB-BASED EMAIL In this class you will create an email account, compose, receive and send email messages and learn to use other important email functions.


GETTING STARTED

Prerequisites It is assumed for this class that the user is comfortable with basic computer operations. In addition, very basic Internet experience is recommended. This workshop is intended for new email users. We will be using PC desktop computers running the Microsoft Windows 7 Operating System in addition to Gmail and Yahoo! Mail email services. Please let the instructor know if you have any questions or concerns prior to starting class.

What You Will Learn

Understand the pros and cons of email use

Create and access an email account Open and read received email

Compose and send email Attach a document or picture to an email

Open an attachment

Organize your emails Retrieve a document or picture from a received email

Utilize the People/Address Book feature

INTRODUCTION

What is Email? Email, short for Electronic Mail, consists of messages which are sent and received using the Internet. While there are many different email services available that allow you to create an email account and send and receive email and attachments, we have chosen to focus this class on the services available through Gmail and Yahoo! Mail because they are free and are two of the more popular email services available. The Pros • It's fast. Most messages are delivered within minutes – sometimes seconds – around the world

without the inconvenience and cost of using a postal service. In fact, postal service is often referred to as "snail mail" by email users.

• It's personal. While the nature of email is informal, its efficiency is an excellent substitute for

telephone conversations. • You can think through your response. Like a letter, you can type your reply and make changes

before sending.


• The sender and the receiver don't have to be working at the same time. Email avoids problems such as telephone tag or tying to contact someone in a different time zone.

• Email makes it easy to keep a record of your communication. You can save copies of the emails you

send as well as those you receive and refer to them later. • You can reach a lot of people at once. It is possible to send one message to hundreds of recipients at

once, or you can send a private message to one individual. The Cons • Junk Mail (also referred to as spam). This is as annoying in email as it is with traditional mail. Most

email services now filter incoming mail and sort email messages that are most likely advertisements or scams into a folder called “spam.”

• Friendly spam. Try not to forward unnecessary messages to friends who may not appreciate hearing

the latest list of “Top Ten Things…” • Ads. The reason you can get free email services like Gmail and Yahoo! Mail is because of

advertisements. You pay the price of having to click around them to read your mail. • Misinterpretation. Email arrives without tone or facial expressions, which can lead to

misunderstanding. • Email messages can be passed on to others. You should always count on the possibility of your

message ending up in the inbox of someone it wasn't intended for. • You can hide behind email. It's tempting to use email instead of facing a person when you have to

deal with an unpleasant situation. It's best to talk to a person face-to-face under these circumstances.

Don’t use email for:

• Long or complicated messages: Sometimes it's more effective to speak to someone in person or on the phone. It can be difficult to effectively write down a complicated message in email format.

• Questions that require a lot of clarification: If a message is going to require several exchanges back and forth to make sure it is understood, more direct communication is best.

• Delivering indiscreet, sensitive, or private information: While your email account is personal, keep in mind that, while rare, passwords have been stolen and there are ways for interested parties to intercept information. Do not send your social security number, credit card number, or bank account information in an email if it can be avoided.

• Angry exchanges: Things you should say in person.


SETTING UP YOUR EMAIL – OUTLOOK.COM

Creating an Email Account

1. Connect to the Internet by double-clicking the Internet Explorer or Firefox desktop icon.

2. Go to the Outlook site by typing outlook.com into the address bar at the top of the screen, and press

the Enter key on your keyboard.

3. You should see a screen that looks like the image below:

4. Make sure “Stay Signed In” is UNchecked whenever you log in on a public computer or one that you share

5. Click on SIGN UP NOW where it asks if you “Don’t have a Microsoft account?”

6. Complete all the information in the form starting with Who are you?


7. How would you like to sign in?: Keep in mind that your Microsoft account name will become your Microsoft PROFILE and EMAIL ADDRESS so choose carefully! The username you choose may already be in use. Because there are so many people who use email, sometimes you might have to try a few before finding one that is available. Common email addresses are: firstname.lastname OR firstinitial.lastname. People often choose to use their name if they will be using this email address for professional purposes. Tip: Your Login Name/email address doesn't have to be your given name. With email, you can, for example, choose something that is related to your occupation or interests. For example, you might want to be [email protected]. If you find that name is already taken, you could always add some numbers after it to make it more unique. If you were born in 1960, you could be [email protected]. Don’t use the same words/numbers you plan to use in your password though!

8. Create a Password: You will also need to select your password. Make sure your password is something that you can remember, but no one else can easily figure out! Don’t ever share your password with anyone else. To protect your password, it's a good idea to change it periodically. Below are some tips for creating a strong password, courtesy of Google (https://www.google.com/accounts/PasswordHelp):

Tips for creating a secure password: o Include punctuation marks and/or numbers. o Mix capital and lowercase letters. o Include similar looking substitutions, such as the number zero for the letter 'O' or '$' for

the letter 'S'. o Create a unique acronym. o Include phonetic replacements, such as 'Luv2Laf' for 'Love to Laugh'.

Things to avoid:

o Don't use a password that is listed as an example of how to pick a good password.


o Don't use a password that contains personal information (name, birth date, etc.) o Don't use words or acronyms that can be found in a dictionary. o Don't use keyboard patterns (asdf) or sequential numbers (1234). o Don't make your password all numbers, uppercase letters or lowercase letters. o Don't use repeating characters (aa11).

Tips for keeping your password secure:

o Never tell your password to anyone (this includes significant others, roommates, parrots).

o Avoid writing your password down (unless you have problems remembering, then keep it in a safe place!).

o Never send your password by email. o Periodically change your password (e.g., every six months). o Do not save your password in your internet browser (your browser will likely ask if you

wish to save the password) – other people who use your computer will be able to log in! 9. For now, write down your Microsoft Login Name and password. This is crucial because you will

NOT be able to access your email without them, but keep this piece of paper in a safe place!

Microsoft Login Name: ______________________________ Password: ______________________________________

10. Help us make sure you’re not a robot: The next portion of the form is simply a security measure. Type the code into the box as you see it on your screen.

11. After completing the information click on > I Accept.

12. Congratulations - You now have an email account! Remember that your email address is your Microsoft Login Name directly followed by “@outlook.com”


MANAGING YOUR EMAIL - OUTLOOK

Checking Your Email

Once you have set up your email account, you can check your mail anywhere that you can access the Internet. This is how it is done: 1. Connect to the Internet by double-clicking the Internet Explorer or Firefox desktop icon. 2. Go to the Outlook site by typing outlook.com into the address bar at the top of the screen. 3. Type your Microsoft Login Name and Password into the box on the right. 4. The next page will show you the number of new messages in your Inbox. 5. The inbox is where all of your incoming messages are stored. Click anywhere in the row of the email

you want to read. We will go into more detail regarding Receiving and Reading messages in a later section.

Composing and Sending Messages

1. To create a new message, click the New button in

the blue bar at the top left of your screen. 2. The compose screen is a blank message form featuring the following at the top:

To: is where you type the email address of the person(s) to whom you wish to send the email. Cc & Bcc: To add secondary addresses to your email, click on these links and additional boxes will appear. CC: “CC” stands for "carbon copy." This box allows you to "copy" a person on an email that you are sending to someone else. The person who’s email address is in the “To:” box will be able to see the email address of anyone who is CC’d.

BCC: This is for "blind carbon copies." If you send a copy of an email to someone by putting their address here, the recipients in the To: and CC: boxes will not be able to see that person's address. Add a Subject: is a brief summary of the subject of your message. It is important to include a subject line because it will benefit the recipient by allowing them to see what your email is about before they open it. It is especially helpful if you are sending email to someone who might not recognize your email address. This will help indicate to them that the email is not spam or junk email.


3. You can enter multiple recipients in all three address boxes. Separate the addresses with a comma

and a space. Example: [email protected], [email protected] 4. The box where you actually type your message is easy to spot because it's the largest one in the

window and it says TYPE YOUR MESSAGE HERE. Click inside to start typing. If you want to change the appearance of your text, you can use the formatting toolbar at the top of the box. The formatting options are similar to those used in Microsoft Word.

5. Once you have completed your message, send it by clicking on the Send button at the top of the

window.

6. IMPORTANT: You cannot cancel a message once you have sent it, so make sure you want to send

the message before you click Send. 7. By default, Outlook saves the messages you send in your Sent folder so you have a record of what

you sent and when. You can find your Sent folder in the sidebar on the left side of the page.

Attaching a file to your message

You can attach files to your email messages. This feature allows you to send pictures, documents and even sounds. To attach a file, first you need to do the same things you do to compose a message.


1. Click on New

2. Type the address

3. Type the subject

4. Type the message

5. When you finish typing your message, click on the Attach files link directly below the Formatting

toolbar.

6. This opens the File Upload window: 7. Scroll through your computer to find the file. Click on the file you wish to attach and click Open. If

you have more files to attach, repeat these steps before moving on.

8. Outlook will automatically attach the files to your message. This may take a little time, depending on the size of your file. Once the file is attached, you'll see a thumbnail of your attachment and the name displayed underneath the Formatting toolbar.

9. Click Send to send the message.


Receiving and Reading Messages

As we went over earlier, when you log into Outlook, the number of new or unread messages is indicated by a number next to the word “Inbox” in the left-hand navigation column. Reading Messages 1. By default, email messages are viewed in the Inbox. New messages are in bold

font.

2. To view your message, click anywhere in the row of the email you wish to read. 3. Once you have read your message, you have several options.

Replying to the message Selecting this option will include the original message at the bottom of the email and automatically address the message to the person who sent it to you. You can then add text to the existing message and delete portions of the original text if you wish before sending your reply to the original sender (kind of like replying to a letter and including the original letter in your new envelope). Click on the Reply button to reply only to the sender. Or click on the arrow next to the Reply button and select Reply all if you prefer to send the message to all recipients of the original message.

Forwarding the Message This feature copies the message you are viewing for delivery to another email address. You can add text and edit the message before sending it. To forward the message, click on the arrow next to the Reply button and select Forward.

Other Email Options

When viewing your inbox there is a checkbox to the left of each message. Selecting a message by checking a message reveals a toolbar offering other options. We have already covered New and Reply, We will now look at the other options. Delete The Delete option allows you delete email messages. Select a message by clicking on the checkbox next to the sender’s name. Click on the Delete option in the toolbar. Your message will be moved to the Deleted folder.


Junk If you receive unwanted messages in your inbox you can use the Junk option. Select a message by clicking on the sender’s name. Click on the Junk option in the toolbar. This will send the message to the Deleted folder and it will mark the sender as unsafe. Another option under the Junk selection on the toolbar is the Phishing scam option. By selecting a message and clicking on Phishing scam the message will be sent to the Deleted folder and you will see the message shown below: Sweep This feature allows you to delete or move emails in bulk from a specific sender when you need to. Select the check box next to the message from the sender you want to sweep. Click the down arrow next to the Sweep option on the toolbar. From here you can select to move all the messages from this sender to a specific folder, or delete all the messages from this sender. Another option under Sweep is the Schedule cleanup option. This will allow you to set up a rule to Sweep your inbox on a regular basis. The final option under Sweep is Manage rules. Do use this option you must first verify your account with a cell phone number with text capabilities. Once you have verified your account you can set rules for all kinds of organizational tasks in Outlook. Please see the Help option for more information.

Move To The Move to options on the Outlook toolbar allows you to move selected messages to the different folders in the left side navigation. You can also use the New folder option to create your own folders.


Organizing your Email Using Categories Outlook gives you the ability to organize your email into Categories. Several of these have already been created for you as you can see from the selecting the drop down arrow next to Categories on the toolbar. To move a message to a category, first select the message by clicking in the checkbox. Next click on the Categories option and click in the checkbox next to the category. If you select Manage categories you have the option of showing your categories in the left navigation bar under Quick Views. … Option The last option on the toolbar is the “…” option. This option allows you to mark message as “read” or “unread.” It also allows you to “flag” or “unflag” messages. This is also where you go to Print a message. Receiving an attachment When you receive a message with an attachment, a paper clip appears next to the date of the message in your inbox. Click on the message to open the email. At the top of the message, you will see any attachments.

This email has a Word document attached called citing_classes_resume.doc

There are three ways to view this document. You can 1) click on the attachment and it will download to your computer; 2) you can click on View online at the bottom of the attachment and the Word Web App will open with your document; or 3) you can download the attachment as a .zip file. If you click on the attachment, Outlook will download the attachment to your computer. (How this happens depends on the internet browser you are using.) Firefox opens a window as shown to the right: To open the file, select Open With, and then click the OK button, and the program that runs this type of file (such as Microsoft Word or Adobe Acrobat) will open the attached file.


To save the file to your computer, select Save File. If you choose this option, you won't get to see the contents of the file first. IMPORTANT: Never open an attachment if you don't know the person who sent it. This is the most common way computer viruses are sent. Do not open a file that ends in .exe unless you already know what it is and why you're receiving it. If you think any attachment – even from someone you know – looks suspicious, do not open it. If you would like to learn more about computer viruses, how they are transmitted, and what damage they can do to your computer, go to this web address:

http://computer.howstuffworks.com/virus.htm

ADDITIONAL FEATURES

OUTLOOK

Additional features in Outlook mail can be found by clicking on the down arrow next to the word Outlook on the toolbar. People The People feature allows you to keep track of email addresses, which can sometimes be hard to remember. To access your People List click on the People icon. Adding a Contact To add a contact and their email address, click on the New button. You can add as little or as much additional information about each email address as you prefer. Keep in mind, however, that if you add the name of the person associated with the email address, it will be easier to look up later since email addresses don’t always contain the person’s name. Looking up addresses Once an email address is saved in your address book, you can look it up when sending an email. If you can't remember the email address off hand, just click on the To button on the left side of the page to access your contacts. Otherwise, just start typing the first letter or two of the person’s email address or name, and Outlook will suggest email addresses for you.


Calendar Outlook also has a calendar that you can use to keep track of your schedule. To access it, click Calendar and then simply click anywhere in the calendar to create and edit an event. You can create multiple calendars, and can even color code them. For more information, click the Help link in the top right corner of the screen.

GETTING HELP

Where to find help

At the Library You can access your Outlook account from anywhere there is an internet connection or wireless internet, including the Durham County Library. However, the library has no control over your free email account. While library staff might be able to help you with the features of your account, remember that they cannot look up your username and password for you. What if I forget my password? If you can't remember your ID or Password, Outlook can help you remember it. Remember when you were signing up Outlook asked for a Phone Number, Alternate email address and / or a Security Question Click on the "Can’t access your account?" link located beneath the Sign in box on Outlook’s home page. This will take you to a page where you can retrieve your password by answering questions.

Note: This feature only works if you can remember either your ID or password. If you have forgotten both, you may need to create a new account.

Outlook Help If you have questions while working in your email you can always go to the help option. Go to the Gear icon on the right side of the toolbar and select Help.


EMAIL EXERCISE

Now that you have a working email address let’s send some emails. 1. Compose an email

a. Compose an email message to a friend telling them about your new email address. BCC yourself. (If you do not know anyone’s email address you can send one to [email protected] ).

b. Go to your SENT folder and look for the message you just sent. 2. Create a category

a. In Outlook open an email message in your inbox. b. Click on the Categories drop down arrow. c. Click on New category. Call the category Job Hunting. d. Move one of your email messages to the new location.

3. Create a folder

a. In Outlook open an email message in your inbox. b. Click on the Move to drop down arrow. c. Click on New Folder. Call the folder Resumes. d. Move one of your email messages to the new location.

4. Sending an Attachment a. Compose an email message to yourself at your new email address. b. Subject: Email Attachment c. Click on Attach files d. Go to the folder: Libraries / Pictures / Sample Pictures. e. Select a picture to attach. f. In the body of the message type: Here is an email attachment I am sending myself. g. Send the message. h. Open the email you just sent to yourself and select View slide show.

5. Add a new contact

a. Name: Durham County Library b. Email: [email protected] c. Address: 300 N. Roxboro Street d. URL: durhamcountylibrary.org

mailto:[email protected]


INTRODUCTION TO MICROSOFT’S WORD WEB APP In this class you will learn the basics of a word processing software program, Microsoft Word using SkyDrive’s Word Web App.


GETTING STARTED

Prerequisites

It is assumed that user is both familiar and comfortable with the following prior to working with the Microsoft Word Web App: Using the mouse and the left-click feature Basic navigation through Microsoft Windows Basic typing and keyboard commands Accessing the World Wide Web Have an outlook.com email address Please let the instructor know if you do not meet these prerequisites.

What You Will Learn

Starting and opening the online software application

Microsoft Word Web App components and features

Keyboard functions

Simple tasks in Microsoft Word Typing text Formatting text

Undoing and Redoing Copying, pasting, cutting and deleting text

Inserting images and clipart

Changing views and setup Automatic completions and functions

Spelling and Grammar check

Microsoft Word Help Ending and closing the online software application

Printing documents

Saving documents Miscellaneous features


USING MICROSOFT WORD WEB APP

A word processor is a computer program used to create and print text documents that might otherwise be prepared on a typewriter. The key advantage of a word processor is its ability to make changes easily, such as correcting spelling, adding, deleting, formatting and relocating text. Once created, the document can be printed quickly and accurately saved for later modifications. In fact, the document that you are reading now was created using only a small amount of the many features available in Microsoft Word! All of the computers at the library have Microsoft Word loaded as a full software program. For the purposes of this class we will be using the Word Web App. By using the Word Web App in Microsoft’s SkyDrive you will be able to access your documents anywhere you have access to a computer with an Internet connection. The Word Web App has some limits, but for the basics you will be learning in this class, it will be sufficient for everything we do.

Microsoft Word Components

Before you get started with the Word Web App you will need to go to Microsoft SkyDrive and log in with your Outlook/Hotmail email address and password. [https://skydrive.live.com] Your screen should look like the image below.


To open a blank document, click on CREATE and WORD DOCUMENT. Name your document and click on CREATE. The Word Web App will automatically save your document with the suffix ".docx" – this is simply a tag that lets Word know that your work is specific to this program and version of the software. By using the .docx suffix, you will be able to download your SkyDrive documents to a local computer and open them in the full version of Microsoft Word. You are now in the Word Web App.

The Title Bar This is a close-up view of the Title Bar, where file information is located.


The Ribbon Menu System

The tabbed Ribbon menu system is how you navigate through Word and access the various Word commands. If you have used previous versions of Word, the ribbon system replaces the traditional menus. The Word Web App has a limited numbers of features. For all of the features available in Word, you will need to use the Microsoft Word program.

File Tab

The File Tab is the first option on the ribbon menu. When you click on File a menu appears. From this menu you can Save, Save As, Print and most importantly access Help. If you are on a computer with a full version of Microsoft Word, you can switch from the Word Web App to Word. For the purposes of our class we will stay in the Word Web App.


Home Tab The Home Tab provides "shortcuts" to the most used commands in Word. Some of these commands are: Paste | Cut | Copy | Font | Font Style | Font Size | Font Color | Text Alignment

The Home Tab offers options that can change the font, size, color, alignment, organization and style of the text in the document. For example, (starting from the left side of the Toolbar) the "Calibri" indicates the FONT of your text, the "11" indicates the SIZE of your text; and so on. This is a sentence that features many different FONTS.

This is a sentence that features many different SIZES The "B" will make your text BOLD, the "I" will put it in italics, and the "U" will add an underline to your text. Finally, the alignment of the text can be altered using the buttons with the horizontal lines on them. You can align text to the left, the center, the right or justified on both sides To the LEFT,

In the CENTER, And to the RIGHT.


The Keyboard

In order to use a word processor effectively, you must input commands using both the mouse and the keyboard. The above image of a keyboard may closely resemble (if it is not identical to) the keyboard in front of you; learning just a few certain keys will help to improve your efficiency in typing as well as present you with more options within the program. The following is a list of commonly used keys that have special functions (key functions can change depending on which program you are using): 1. Backspace: This key deletes backwards as you type. 2. Delete: This key deletes forwards as you type. 3. Shift: This key, when pressed WITH another key, will perform a secondary function. 4. Spacebar: This key enters a space between words as you type. 5. Tab: This key will force the cursor to indent, or jump forward 10 spaces. 6. Caps Lock: This key will present the capitalized version of each letter key. 7. Control (Ctrl): This key, when pressed WITH another key, performs as shortcut. 8. Enter: This key executes a command (pressed in MS Word, it begins a new line). 9. Number keypad: This is a redundant keypad existing only for user preference. 10. Arrow keys: Like the mouse, these keys are used to navigate through the document

SIMPLE TASKS IN MICROSOFT WORD

Typing Text

To enter text, type just as you would if you were using a typewriter. To capitalize a letter, hold down the SHIFT key while typing the letter. Or, press the CAPS LOCK key on the left hand side of your keyboard. You will have to press the CAPS LOCK key again – once you are done capitalizing – to remove the lock. You do not need to press ENTER to start a new line – Microsoft Word will automatically wrap your sentence at the end of the line.


To move the cursor from its position at the end of the your sentence to anywhere else on the page, use the mouse or the arrow keys to move the cursor where you want the letters or spaces to be (left-click the mouse to place the cursor) and then type what you want to add – the text will adjust to include it. Press ENTER to start a new paragraph (this is sometimes called a "carriage return").

Formatting Text

Changing the look of what you've written is called "formatting." This can include changing the text style, size, color and more. You can also make text bold, underlined, or italicized when using a word processor. These features do not have to be used independently of each other either – in other words, you make bold, underline, and italicize a single piece of text. To make text really stand out, you can also combine this with alignment and size to produce a heading in bold, italics, underlined, sized and centered:

Sale at Bob's Paint Supplies!

Highlighting Text

In order to apply certain stylistic or other changes to text, you must first HIGHLIGHT the text. This is a common procedure in Microsoft Windows applications, and like being able to successfully navigate the mouse around your screen, the ability to highlight well is one that you want to master.

Just as the image above suggests, you can highlight text by placing your cursor (by moving the mouse) directly to one side of the selection that you are working with. In the case to the right, the user wants to highlight the phrase "This is a test" but NOT "to show." In this example, the user should place the cursor directly to the left of the word "This" and hold down the left-click button on the mouse. Then, drag the mouse across the sentence, and a black or blue highlight will follow. The computer now understands that any and all formatting that you command will ONLY apply to the part of the sentence that you highlighted (and not "to show," since it is not highlighted). Suppose we wanted to make the words "This is a test" bold, and leave the rest of the sentence unformatted. The end result (once you click elsewhere on the screen to remove the highlight would be this: This is a test Experimenting with formatting can be fun, and it is an essential tool to master in all computer work. You can also change the font color by clicking on the appropriate buttons in the Formatting Toolbar. Experiment and remember – you can always start over with a fresh, new document, so don't worry about making mistakes! If you do, however, there is always the incredible "UNDO" tool that is covered in the next section.


Undoing and Redoing

The Undo and Redo features of Microsoft Windows applications are great tools to rely on (especially in word processing). The program will keep a list of the last 25 commands that you have performed, and it allow for taking "one step" backwards in order to erase what you have just done. Click on the Undo button from the Menu Bar to go back one step (up to 25)

Click on the Redo button from the Menu Bar to go forward on step (up to 25)

Deleting Text

While typing a document, you make a mistake. Unlike a typewriter, a word processor can delete text on the screen that leaves no residue – it is as if you never typed on the page in the first place. A common source of confusion for users is understanding the difference between the "Delete" key and the "Backspace" key (#1 and #2 on the keyboard map on page 64). Put simply, the "Backspace" key deletes words to the LEFT of the cursor, and the "Delete" key deletes words to the RIGHT of the cursor.

This is my awe | some sentence. BACKSPACE ↔ DELETE

Let's assume that the vertical line dissecting the word "awesome" in the example above is our cursor. Pressing the "Backspace" key will erase "e," "w," "a" and so on, moving LEFT. The "Delete" key will erase "s," "o," "m," and so on, moving RIGHT.

Copying, Cutting and Pasting Text

In word processing programs, you can Cut or Copy text from one place in a document and it can be Pasted elsewhere in the document. You can also Cut, Copy and Paste between documents and different software application. When you Cut text, you actually delete it from where you took it, as opposed to COPYING it, which makes, naturally, a carbon copy of you selection. When you Cut or Copy text, it is stored on what is known as the Clipboard. The Clipboard is a tool in a word processor that you can use to stash away cuts and copies of your work, to be pasted in other places in the document. Once your selection is on the Clipboard, you can Paste it as many times as you want!


Cutting a selection will also make a copy of it, just in case you want to Paste it elsewhere. To Cut a selection, first highlight it. Then, click on the Cut icon from the Home Tab toolbar. The highlighted text will disappear, as you have just cut it out (but a copy is now on your clipboard) and the computer is waiting for you to paste it somewhere else. To Paste this cut selection somewhere else on the page, place your cursor where you want the selection to go. Click on the Paste icon from the Home Tab toolbar, and it will pop into the place, right where your cursor is. To Copy, simply follow those same steps, replacing the Cut command with Copy. You will notice immediately that the Copy command will not alter your original selection at all, as it is simply making a copy. ***Always remember to highlight the selection! MS Word will not allow you to CUT, COPY or PASTE unless you have highlighted something first!***

Inserting Images

With the Word Web App, you can insert pictures in your document using the Insert Tab toolbar. You can insert pictures from the "Clip Art" from the Microsoft Clip Art Collection. You can also insert your own saved Pictures by selecting the Picture option from the Insert tab toolbar. Clip Art is a collection of cartoon images, photographs and computer-generated images that cover a broad array of commonly needed icons and pictures. These include business, holiday, nature, entertainment, academic and other themes, along with standard bullets and symbols. To insert a Clip Art picture in Word Web App Place the cursor (left-click) where you wish to insert you picture in your document. On the Insert Tab toolbar, click on Clip Art. An Insert Clip Art Window will appear. Type in a search word to find the clip art you are interested in. Select the image and click on Insert.


When using the Word Web App you cannot move an image or wrap text around it like what is shown in this document. When inserted, the image stays where it is. You can resize the image by selecting the Format tab and selecting Grow or Shrink

When using the full version of Microsoft Word you can move the image to another place in the document by left-clicking and holding on the center of it; drag it to its desired location.

More options in the full version of Microsoft Word, such as aligning the image with text (or special effects like wrapping text around or through an image) can be found by right-clicking the center, and choosing the Format Picture option from the menu. Occasionally, images are not as they seem. In other words, it may look one way in the preview, but come out far different in the document.

The cursor will change from a typing icon to a double-arrow when it can be used to resize the image. From this point, drag the corner to the upper-left corner of the screen, and the image will grow (note the immediate decrease in quality – images have a very specific size that corresponds with quality). You can also insert a photograph or other multimedia from your own files using this same process. On the Insert Tab, click on Picture and locate the files that you want to include. Word processors support many image types, along with movies and other multimedia. Images can also come directly from a scanner.


Changing Views and Overall Look

There will be times in which you create documents that don't fit on a standard piece of paper in its normal dimensions (8.5" by 11"). Click on the Page Layout Tab.

From this menu, you can alter the margins, the width, height, orientation (portrait = 11" long; landscape = 11" wide), indentation and line spacing. To change orientation: On the Page Layout tab, click on Orientation. Click on Landscape from the drop-down box that appears.

Your document should now be in a landscape position. If you wish to place it back in a portrait position, go through the same steps but instead of clicking on the Landscape option, click on the Portrait option. To change Line Spacing from single to space and a half or double spacing select the line spacing drop down arrow on the Home Tab.


Spelling and Grammar Check

One of the benefits of using a computerized word processor is its ability to recognize, change and give advice about what you are writing. The full version of MS Word has utilities that can check your spelling and grammar against a master database, and can offer advice on a variety of different grammatical styles. With the Word Web App, spelling check is an option; however, grammar check is not. The Word Web App automatically underlines any words that it does not recognize in red, assuming that they are not spelled right. If you are using the full version of Microsoft Word a green underline appears if it does not recognize the grammar, assuming that the sentence does not make logical sense. For example:

In this case, "quickly brown fox" should read "quick brown fox" and "laziy" should be "lazy." If you right-click on the word, a menu with pop up with options and spelling suggestions. In the full version of Microsoft Word you can also choose to add words to the MS Word database, if you are going to be typing them consistently and do not want to flag each one – this is especially useful for names of people as MS Word will interpret these as misspellings. The spelling tools can be found on the Home Tab.


Saving Documents

When you finish typing and want to leave the computer, it is important to save your work (even if you are printing a hard copy – saving should be a reflex). To save you work in the Word Web App you simply click on the File tab and select Save. When you are working with the full version of Microsoft Word it is essential to know What you are trying to save as well as Where you are trying to save it. The Libraries folders on your computer’s hard drive are a good place to store your documents. A blank CD (compact disc) is a great portable storage device as is a flash drive. It is important to note that every consequent command of SAVE will overwrite your original file, creating the most up-to-date version.


Printing Documents

The Microsoft Word Web App does not allow you to print the same way the full version of Microsoft Word does. In the Word Web App your document will Print to PDF. This will create a pdf version of your document and you can print it from there. In the full version of Microsoft Word you can print at any time to any printer your computer is connected to.

Finding More Help

You can get help with the Word Web App by clicking the File tab and select Help from the menu. Tutorials are also available on the Internet. Your instructor can help you with locating some of the resources.


MICROSOFT WORD EXERCISE CREATING AN INVITATION

Follow the directions below to create an invitation. It is recommended that you read through each individual direction before performing it. Remember that text is entered (typed in) or pasted wherever the insertion point is blinking. Always make sure the insertion point is where you want the text to be entered. To move the location of the insertion point, move the mouse and click. Remember, too, that there is usually more than one way to accomplish tasks. If a different way to do something occurs to you, go ahead and try it! If it doesn’t work, you can always click the Undo button. If you can’t remember what a button does, move the mouse cursor over it and pause. A ToolTip will appear describing the button’s function. In the instructions, the following terms will be used:

Click – single left mouse click Button – on screen in the toolbar Key – on the keyboard

Text Entry 1. With SkyDrive open select Create Word Document. Name the document Invitation and click on

Create. 2. From the Home ribbon, change the font size to 18. (Click the downward-pointing arrow to the right

of the 11, and select 18 from the drop-down menu.) 3. Type the word Invitation

4. Press the ENTER key five times.

5. Type the words Please come to our Open House!

6. Press the ENTER key once.

7. Type the words Steve and Jane Mann

8. Press the ENTER key four times.

9. Type the words We’ve moved into our new home and we are having a party to celebrate.


11. Type the words Saturday, March 9, 2013



13. Type the words 5:00 – 9:00 PM


15. Type the word Address:

16. Press the SPACE bar two times.

Copy and Paste

1. If you need to, scroll up the screen by clicking the vertical scroll bar at the right of the screen until you can see Steve and Jane Mann.

2. Select Steve and Jane Mann by clicking, holding, and dragging the mouse over that phrase. 3. Hold down the CTRLKEY on your keyboard and the C key at the same time. This will copy the text.

4. Scroll back down to the word Address: and click so the insertion point appears to the right of the word.

5. Hold down the CTRL KEY on your keyboard and the V key at the same time. This will paste the text.


7. Press the SPACE bar until the blinking cursor is under the S for Steve.

Text Entry

1. Type the words 1596 Howard St.


3. Press the SPACE bar until the blinking cursor is under the 1 for 1596.

4. Type the words Durham, North Carolina 27701

5. Press the ENTER key twice.

6. Type the word Telephone:

7. Press the SPACE key twice.

8. Type the words (919) 555-9999 (Regrets Only)


Formatting 1. If you need to, scroll to the top of the document, and select the word Invitation. (You can select it

either by double-clicking the word or by clicking, holding, and dragging the mouse to select the word.)

2. On the Font drop-down list, select Century Gothic. On the Font Size drop-down list, select 36. 3. Select underline (click U button).


4. Click away from the word Invitation to deselect it.

5. Select the first mention of Steve and Jane Mann (remember to click, hold, and drag to select.)

6. Select font style Century Gothic.

7. Click away from the phrase Steve and Jane Mann to deselect it.

8. Scroll down to 5:00 – 9:00 PM. Click to the right of PM, using click/hold/drag method, drag up to the top of the document, selecting everything from 5:00 – 9:00 PM all the way up to the word Invitation.

9. On the Formatting toolbar, click the Center Alignment button.

10. Click away from the selected text to deselect it.

11. Select everything from Address: through (Regrets Only) by using the click/hold/drag method. Choose font size 14.

12. Click away from the selected text to deselect it.

13. Scroll to the middle section of the document. Move the mouse pointer to just before the word and in the phrase and we are having a party to celebrate. Click so the insertion point appears there. Press the ENTER key.

14. Scroll down to the Address section of the document. Click in the space between Address: and Steve. Press the space bar until the S in Steve lines up with the ( in the Telephone line. Repeat this for the street address and the city, state, zip code lines of text.

15. Scroll to the top of the document and click your mouse under the word Invitation.

16. Click on the Insert tab. Click on the Clip Art tab. Type the word party into the search box and press the Enter Key. Select one of the party hat images by clicking on it. Click on Insert.

17. Click on the Format tab. Click on the Shrink button until the image is under 20% scale. Finalizing and Saving 1. Scroll down through your document to make sure everything looks good.

2. Click the Save button.

3. Congratulations, your work is now saved and you can come back to it at any time by logging into your SkyDrive.

4. Close the Word Web App by closing your browser with the Close (X) button in the upper right corner of the screen.

END OF EXERCISE

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