Naveen SinghSaskTel

Is using your personal device for work a benefit or a detriment to your company?

Using your personal device for work

A Benefit or a Detriment to your company?

Naveen Singh, P.Eng, PMPApril 24, 2012

What type of devices are we talking about

For the most part, communication devices are the issue.

Smart Phones:(Communications)

Tablets: (Productivity)

Laptops: (Both)

Mobile Devices

Originally, the use for these devices were advanced communications; Voice, Text, Email Calendar and Contacts, that has evolved!

Now we have two distinct types of users:◦ Consumer

HD Video (Netflix, Hulu …etc.) , Internet Browsing, Games, other high bandwidth activities…

◦ Business Voice, Text, Email, Calendar, Contacts, Document

Editing and other low bandwidth activities …

What are the uses

People have never wanted to carry two devices

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What are the Facts

What are the Trends

Every Company has to understand their:

• Mobile Management Style (IT)

• Differences in Demographics (HR)

• Security and Privacy posture (Security)

Most companies fall into one of four mobile management styles.

1. Control-oriented Goal: Quality, Security, Support, Cost

2. Choice-oriented Goal: User satisfaction

3. Innovation-oriented Goal: Empower the user

4. Hands-off Goal: Transfer the responsibility of mobile services

Source: Gartner Research Group June 2011

Mobile Management Style (IT)

Young Workers:

◦ have the expectation that they will have access to the same tools they have at home at work.

◦ are Technologically Savvy.

◦ are Always connected from a communications and Social media perspective.

◦ have stated that they consider Employers with an open standard around devices as Employer’s of Choice.

◦ 40% of young workers have said they are willing to accept a lower-paying job that had more flexibility with regard to device choice & social media.

Source: Cisco’s connected World technology Report – Q3 2011)

Difference in Demographics (HR)

We have to accept that Security Departments have different objectives than the rest of the company.

◦ The most secure state for a device is off.◦ The objective for a security department is to make the device

resemble that state as much as possible.◦ Failing the above, it is about protecting information.

The security posture is about protecting data and mitigating data loss.

◦ There is a balance between policy and technological controls.

Security and Privacy Posture (Security)

What are the Industry Trends

• Where did this industry come from?

• What is an MDM and who has it?

• Who pays for it?

Where did this Industry come from?

Every Company should understand that they are in “perfect storm” conditions right now:

• New Industry

• New Vendors

• New Screens & Context

What is an MDM and who has it?

MDM= Mobile Device Management= The reason why corporations trust their data on a Mobile Device

Enterprise Mobile Market share: Source trak.in

Who pays for BYOD?

• Over 60% of companies at least pay for some portion of BYOD.

• MDM solutions (Access to Data)

• Data Plans (Access to Network)

• Stipends (Device)

Conclusions It is harder for IT and Security, but:

◦ It is a capability – People who do not justify the expense could still have access to the capability.

◦ It is an industry that your company probably wants to be part of – It could improve the bottom line.

◦ The MDM is no longer unique – RIM is no longer special

◦ Young workers cannot be understood … I mean they have different requirements.