Microsoft IT Systems Management Strategy

08:00 – 08:30 Registrering og frokost

08:30 – 08:45 Introduksjon til System Center Service Manager

Ved Mike Clinch, Produktsjef, System Center, Microsoft

08:45 – 10:30 Del 1: IT Service Management

System Center Service Manager øker verdien av System Center produktene ved å

tilføre integrasjon av informasjon, prosesser og aktiviteter på tvers av

eksisterende verktøy.

Service Manager vil tilby ferdige prosesser for innrapportering og løsing av

problemer, endringskontroll og foredling av kunnskap. Lær mer om Service

Manager og hvordan man bruker det til effektivisere bedriften.

Ved Karl Bjarne Westbye/Torgeir Bergsvik, Microsoft.

10:30 – 10:40 Pause

10:40 – 11:20 Del 2: Strategi og lisensiering

Lær mer om System Center Service Manager strategi og hvordan System Center

Service Manager, System Center Operations Manager og System Center

Configuration Manager sammen kan redusere datasenter kostnader.

Lær også om forandringene i System Center lisensiering ved innføringen av Service

Manager i System Center produktområdet.

Ved Mike Clinch – Produktsjef, System Center, Microsoft.

11:20 – 11:30 Neste Steg

Lær mer om hvordan komme seg i gang med System Center Service Manager

Ved Thomas Torsveit . Crayon

“The bottom line: Early adopters are finding

serious benefits, meaning that cloud

computing is real and warrants your

scrutiny as a new set of platforms for

business applications.”

“Q&A: By 2011, CIOs Must Answer The

Question, "Why Not Run In The

Cloud?", Forrester Research, Inc.,

August 2009

“IT cloud services adoption is currently in the

“crossing the chasm” stage...the market

is on the steep part of the

adoption curve.”

“IDC's New IT Cloud Services Forecast:

2009-2013,” IDC eXchange,

October 2009

“... among large enterprises,

cloud computing is gaining

critical mass, with more

than 80 percent of

respondents at least in trial

stages for public and private cloud

computing deployments.”

“F5 Study Shows Cloud Computing Gaining Critical Mass

Among Large Enterprises,” F5, August 2009

“...most enterprises

will eventually exploit

cloud-based services for a

significant portion of their

information services over time and, in

the long run, a majority of these

implementations will be hybrids.”

“Predicts 2009: Cloud Computing Beckons,” Gartner, Inc.,

December 2008

ALL IN........ http://www.microsoft.com/cloud/

Dynamic Data Center Toolkit For Hosters

| Dynamic Data Center Toolkit For Enterprises

|

Software as a Service

(SaaS

Platform as a Service

(PaaS)

Infrastructure as a Service

(IaaS)

Ability To Manage Across Both

• Well-known, Stable & Secure

• Utilization <15%

• Utilization Increases to >50%

• Management Costs Decrease

• Management Costs Decrease Significantly

• Chargeback

• Capacity on Demand

• Global Reach

• Well-known, Stable & Secure

• Utilization <15%

• Utilization Increases to >50%

• Management Costs Decrease

Physical/Virtual

Applications

Managem

ent

Physical/Virtual

Operating Systems

1995 2010 2000 2005

1994

2000

2006

2006

2007

2008

2009

2010

2010

DATACENTER MANAGEMENT

monitor | configure | backup | virtualize | automate

CLIENT MANAGEMENT

pc | mobile | app | virtualize | security | cloud

INTEGRATED EFFICIENT BUSINESS ALIGNED

Integrated Platform for Orchestrating People, Process, and Technology

INTEGRATED | EFFICIENT | BUSINESS ALIGNED

CONNECTORS

Asset Management

Self Service IT Business Intelligence

Service Level Management

Compliance and Risk

The power is in the Integration

Automate and Deploy

Capacity and Utilization

Inventory and Usage

Alert Management

Portal

Incident and Problem

Workflows

Knowledge Base

Data Warehouse

CMDB

Authoring

Change and Release

Active Directory

Scenario - Empowering the End User

Provision Software

Create/view service requests

View announcements

Search/view knowledge base

INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Research Points to Opportunity To Lower Costs Through Datacenter Automation

Automation Lower costs through

automation of server and resource management

Optimization Optimize datacenter

infrastructure through unified physical and virtual

management

Simplification Increase simplicity through

integrated management

Automating and standardizing IT tasks

Cost savings per server per

year 10,000 NOK

Cost savings per server per

year 19,000 NOK

Cost savings per server per

year 11,000 NOK

Data derived from Microsoft “Spotlight on Cost” Server Study 2009

Microsoft IT Systems Management Strategy