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SkillSoft Product UpdateJeff BondVice President, Product Marketing
Learning: Re-Imagined
Major Takeaways from Last Year
2009 Content Build Plan2009 Content Build Plan
Continued Strong Investment in Core Content Collections
3000
200
145
105
203
Books24x7
Leadership Channel
Localized Courses
Business & Comp.
IT & Desktop
Business & ComplianceCourseware Currently in Development
• Managing Change• Time Management• Interpersonal Communication• Workplace Conflict
Business & ComplianceCourseware Currently in Development
• Managing Change• Time Management• Interpersonal Communication• Workplace Conflict
Multi-Language Localization
• 9 of our first 1-hour courses• leadership, teaming, and email
• French• Spanish• German• Mandarin• Portuguese….Japanese later
Annual Customer Content Survey
• Our principal way of prioritizing our course build plan each year
• This year’s survey went out in mid-August and completed last week
• 700+ customer responses
• Live Learning Content Survey to go out in October
Business Subject Voting
Likely to Fit Into 2010 Plan
Additional Vote Getters(Beyond our likely capacity)
18.Managing Experts19.GPHR – Global Professional HR (HRCI)20.PMI Risk Management21.Change Management for Merger/Acq.22.Accounting Fundamentals (update)23.Understanding Financial Statements24.PMI Portfolio Management25.Certified Admin Professional (IIAP)
IT & DesktopCourseware Currently in Development
IT End User Subject Voting
Additional Vote Getters(Beyond our likely capacity)
7.IT Foundations 8.Podcasting Technologies9.SAP 6.0 Fundamentals10.Microsoft Office Communicator 200711.RSS Technologies12.Adobe Photoshop CS4 for Mac13.SAP Crystal Reports 200814.PeopleSoft Enterprise Version 9.0 15.R12 Oracle E-Business Suite 16.Adobe Dreamweaver CS4 for Mac17.Microsoft Office Outlook Web Mail18.Adobe Flash CS4 for Mac19.Microsoft OneNote 201020.Microsoft Security Essentials21.Microsoft Excel 2008 for Mac22.Microsoft Word 2008 for Mac23.Microsoft PowerPoint 2008 for Mac24.Microsoft Entourage 2008 for Mac
Likely to Fit Into 2010 Plan
IT Professional Subject Voting
Additional Vote Getters(Beyond our likely capacity)
16.Cisco CCSP Update17.Oracle Database 11g: Change Mgmt.18.Web Services (W3C)19.AJAX for Java Developers20.Java EE 521.VBScript 22.CompTIA Server+ 200923.CompTIA Linux+ 200924.Cisco CCNA Security Update25.Microsoft Visual C++ 200826.R12 Oracle E-Business Suite Essentials27.LPIC Advanced Level Linux Professional28.Cisco CCIP29.Cisco CCIE30.ISC(2) SSCP31.Java - Programming for Mobile Devices32.Cisco CCNA Wireless Update33.Service-Oriented Architecture34.Sun Solaris 10 Administration
Likely to Fit Into 2010 Plan
SkillSoft Leadership Advantage™
Provide current leaders and high-potential future leaders with a focused resource:
•Concise learning tracks addressing key leadership competencies
•Targeting a two-hour “must know” experience
•Easy access from the LMS, a leadership portal, or stand-alone
•Customizable
SkillSoft Leadership Advantage™
Combines foremost theory with real-world application
John KotterVijay Govindarajan Tom Peters
Each learning track includes: Engaging combination of content types: •QuickTalks•ExecSummaries•ExecBlueprints•Business Exploration Series •Learning Sparks •Key Concepts •Self Assessments and Tools.
Compelling content from key thought leaders.
Welcome Screen provides a high-level overview of the content of each learning track as well as:•Left-hand navigation to the different sections of the track•A positioning Quick Talk•Objectives•Bios of Faculty and Contributors
SkillSoft Leadership Advantage™
Each section includes a variety of assets organized in a logical narrative:•Interactive Learning Sparks introduce Case Studies for practice and review•Key Concepts highlight essential info•Quick Talks and excerpts from Executive Blueprints and ExecSummaries provide real-world insights•Business Impacts•Self-assessments and Tools provide tools to bring new skills into the workplace
SkillSoft Leadership Advantage™
Summary complements the information provided in the Welcome overview and frames the overall learning
Final Challenge provides a capstone event for learners to review key learning points through an interactive business challenge
SkillSoft Leadership Advantage™
Downloadable resources allow learners to access content “on the go”:•Audio and video downloads of Quick Talks•PDFs and audio versions of full ExecBlueprints and ExecSummaries•Word®-versions of Tools and Self Assessments
SkillSoft Leadership Advantage™
Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams
Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management
Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing
Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning
Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving
Feedback• Influencing & Persuading• Managing Upward
Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting
Process Management• Project Management• Business Process
Improvement• Quality Essentials• Outsourcing
Analytical Skills• Problem-Solving &
Decision-Making
Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self
Improvement• Adapting to Change• Persevering &
Overcoming Adversity• Stress Management• Work/Life Balance
Business Acumen• Finance Essentials• Business Case
Development• Budgeting Essentials• Business Plan
Development• Marketing Essentials• Customer Focus
Target Learning Tracks December 2009
Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams
Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management
Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing
Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning
Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving
Feedback• Influencing & Persuading• Managing Upward
Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting
Process Management• Project Management• Business Process
Improvement• Quality Essentials• Outsourcing
Analytical Skills• Problem-Solving &
Decision-Making
Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self
Improvement• Adapting to Change• Persevering &
Overcoming Adversity• Stress Management• Work/Life Balance
Business Acumen• Finance Essentials• Business Case
Development• Budgeting Essentials• Business Plan
Development• Marketing Essentials• Customer Focus
Target Learning Tracks January 2010
Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams
Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management
Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing
Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning
Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving
Feedback• Influencing & Persuading• Managing Upward
Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting
Process Management• Project Management• Business Process
Improvement• Quality Essentials• Outsourcing
Analytical Skills• Problem-Solving &
Decision-Making
Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self
Improvement• Adapting to Change• Persevering &
Overcoming Adversity• Stress Management• Work/Life Balance
Business Acumen• Finance Essentials• Business Case
Development• Budgeting Essentials• Business Plan
Development• Marketing Essentials• Customer Focus
Target Learning Tracks February 2010
Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams
Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management
Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing
Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning
Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving
Feedback• Influencing & Persuading• Managing Upward
Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting
Process Management• Project Management• Business Process
Improvement• Quality Essentials• Outsourcing
Analytical Skills• Problem-Solving &
Decision-Making
Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self
Improvement• Adapting to Change• Persevering &
Overcoming Adversity• Stress Management• Work/Life Balance
Business Acumen• Finance Essentials• Business Case
Development• Budgeting Essentials• Business Plan
Development• Marketing Essentials• Customer Focus
Target Learning Tracks May 2010
Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams
Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management
Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing
Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning
Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving
Feedback• Influencing & Persuading• Managing Upward
Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting
Process Management• Project Management• Business Process
Improvement• Quality Essentials• Outsourcing
Analytical Skills• Problem-Solving &
Decision-Making
Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self
Improvement• Adapting to Change• Persevering &
Overcoming Adversity• Stress Management• Work/Life Balance
Business Acumen• Finance Essentials• Business Case
Development• Budgeting Essentials• Business Plan
Development• Marketing Essentials• Customer Focus
Full Product Build Out – 2010 and Beyond
SkillPort SaaS Learning Management Platform
• Over customer sites, utilized by over 65% of our customers
• Has allowed SkillSoft to explore & innovate key synergies between learning content and LMS:– Download/Offline course
management– Mentoring infrastructure– Multi-modal search at granular
content levels– Certification View– Blended Learning Program
structures– KnowledgeCenter portals
# of Customersusing SkillPort
0
500
1000
1500
2000
'2000 '2001 '2002 '2003 '2004 '2005 '2006 2007 2008 2009
SkillPort 7.0 - March 2009 “Controlled”Enhancement Roadmap for 2009
Redesign of Learner UI (except for My Progress)– Compare asset descriptions in
Catalog– Drag and drop assets to MyPlan– View detail in Search without
navigating away– View in Catalog capability– MyPlan contains all assets –
includes sort/filter capabilities First wave of Admin UI redesign Overall More Streamlined
Navigation Approximately 200 Clients
SkillPort 7.0 SR1 – Sept 2009 – “General”Enhancement Roadmap for 2009
Learner UI 100% redesigned
Admin UI 80%-to-90% redesigned
Admin UI internationalized to support future language versions
SkillPort – Beyond 7.0
Major Reporting Initiative *
– Enhanced scalability for our largest customers
• eliminate need for separate SARM product
– Consistency across SkillPort and Books24x7
– Allow centralization of reporting from SkillPort
• Eliminate need to navigate to B24, ILT, etc. to get certain reports
– Additional analytics & graphical reporting
InGenius Integration
Search-and-Learn
Extend Use of More Granular Content Objects– Assignment of course topics
and book chapters to MyPlan
– Course topics and book chapters in Learning Programs
Phased Releases– First release in late 2009 or
early 2010– Follow-on releases in 2010
Enhancement Considerations for 2010
Integration Strategy
OLSA
– Continues to be used extensively by customers– New products are supported with OLSA– Breakout later today with Gary Hartman
Portlets– SharePoint support released in 2009– Working with customers to grow adoption– Breakout later today with Stephanie Pyle
KnowledgeCentersTargeted Learning Portals
Targeted to 20 defined audiencesCoursesBooksBusiness Exploration titles
Customizable with KC Editor
300+ SkillSoft customers now using KCs
Recent and Near Term Enhancements
-Learning Sparks-Expanded Search-Expanded Tracking & Reporting-KC Editor enhancements
Next-Generation Simulations
SkillSoft Efforts To-DateFeedback we will be
watching for
SkillSimSimulations
Challenge Series
Innovation LabGaming Prototype(CAFÉ 2008)