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10/May/2013 Cloud Computing and the SysOp Professional: How to get ready? Eduardo Coelho - Congresso UNIFACEX Friday, May 10, 13

Speaking - cloud computing and the sysop professional - how to get ready

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Page 1: Speaking - cloud computing and the sysop professional - how to get ready

10/May/2013

Cloud Computing and the SysOp Professional: How to get ready?Eduardo Coelho - Congresso UNIFACEX

Friday, May 10, 13

Page 2: Speaking - cloud computing and the sysop professional - how to get ready

hold on

✤ before we get started, let me show you some interesting facts involving information security and privacy in our world

Friday, May 10, 13

Page 3: Speaking - cloud computing and the sysop professional - how to get ready

Cryptogram newsletter published the following on 15/Apr/2013

✤ One: Some of the Chinese military hackers who were implicated in a broad set of attacks against the U.S. government and corporations were identified because they accessed Facebook from the same network infrastructure they used to carry out their attacks.

✤ Two: Hector Monsegur, one of the leaders of the LulzSec hacker movement, was identified and arrested last year by the FBI. Although he practiced good computer security and used an anonymous relay service to protect his identity, he slipped up.

✤ And three: Paula Broadwell, who had an affair with CIA director David Petraeus, similarly took extensive precautions to hide her identity. She never logged in to her anonymous e-mail service from her home network. Instead, she used hotel and other public networks when she e-mailed him. The FBI correlated hotel registration data from several different hotels -- and hers was the common name.

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Page 4: Speaking - cloud computing and the sysop professional - how to get ready

(continuing)

✤ There are simply too many ways to be tracked. The Internet, e-mail, cell phones, web browsers, social networking sites, search engines: these have become necessities, and it's fanciful to expect people to simply refuse to use them just because they don't like the spying, especially since the full extent of such spying is deliberately hidden from us and there are few alternatives being marketed by companies that don't spy.

✤ This isn't something the free market can fix. We consumers have no choice in the matter. All the major companies that provide us with Internet services are interested in tracking us. Visit a website and it will almost certainly know who you are; there are lots of ways to be tracked without cookies. Cell phone companies routinely undo the web's privacy protection. One experiment at Carnegie Mellon took real-time videos of students on campus and was able to identify one-third of them by comparing their photos with publicly available tagged Facebook photos.

✤ Maintaining privacy on the Internet is nearly impossible. If you forget even once to enable your protections, or click on the wrong link, or type the wrong thing, you've permanently attached your name to whatever anonymous service you're using. Monsegur slipped up once, and the FBI got him. If the director of the CIA can't maintain his privacy on the Internet, we've got no hope.

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Page 5: Speaking - cloud computing and the sysop professional - how to get ready

(continuing)

✤ So, we're done. Welcome to a world where Google knows exactly what sort of porn you all like, and more about your interests than your spouse does. Welcome to a world where your cell phone company knows exactly where you are all the time. Welcome to the end of private conversations, because increasingly your conversations are conducted by e-mail, text, or social networking sites.

✤ And welcome to a world where all of this, and everything else that you do or is done on a computer, is saved, correlated, studied, passed around from company to company without your knowledge or consent; and where the government accesses it at will without a warrant.

✤ Welcome to an Internet without privacy, and we've ended up here with hardly a fight.

Friday, May 10, 13

Page 6: Speaking - cloud computing and the sysop professional - how to get ready

Thoughts

✤ How many people actually understand how all of this impacts our life?

✤ How good is it to be an IT professional which are probably in the best position to fully antecipate bad outcomes and prevent bad things?

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Page 7: Speaking - cloud computing and the sysop professional - how to get ready

Now let’s focus on the IT PRO

✤ Which is the set of abilities that will (is) be asked of System Operators and Network Admins?

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Page 8: Speaking - cloud computing and the sysop professional - how to get ready

By the way, what SysOp stands for? (or will stand for)

✤ Windows Server Professionals

✤ Unix/Linux Server Professionals

✤ Network Appliance Professionals

✤ Security Officers

✤ DBAs

✤ Any above, but Management-focused

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Page 9: Speaking - cloud computing and the sysop professional - how to get ready

The best SysOp in a nutshell

✤ basic dev knowledge

✤ basic ITIL best practices knowledge

✤ basic PMP knowledge

✤ basic COBIT knowledge

✤ good to awesome security knowledge

✤ advanced cloud platforms knowledge

✤ and of course:

✤ great communication skills

✤ good presentation

✤ self-managed

✤ self-motivated

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Page 10: Speaking - cloud computing and the sysop professional - how to get ready

Difficulties a professional have to deal with

✤ how to always keep up-to-date with technologies as a whole

✤ choosing the right technologies to be good at

✤ focusing too much on enhancing tech knowledge and forgeting about behavioral skill set

✤ how to continuously position IT as strategic to the company

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Page 11: Speaking - cloud computing and the sysop professional - how to get ready

Insights

✤ Cloud is not the problem, scaling IT is

✤ Spending less is possible, be creative

✤ Decide how YOU will enhance your careerBy the way, that’s your job, not HR’s

✤ Infrastructure exists to support software, never forget that

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Page 12: Speaking - cloud computing and the sysop professional - how to get ready

Conclusions

✤ Cloud demand a good understanding and creative solutions for load balancing, clustering, fail-overs

✤ Cloud demand good knowledge of virtualization concepts

✤ Cloud demand a better understanding of security

✤ Cloud will force SysOps to have a more holistic view of IT

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Page 13: Speaking - cloud computing and the sysop professional - how to get ready

thank you for your time =)

✤ facebook.com/eduardocoelholima

✤ slideshare.net/eduardocoelholima

✤ youtube.com/eduardocoelholima

Friday, May 10, 13