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Understanding Metadata Working with Stakeholders to build the taxonomy Ruven Gotz

SPTechCon - July 2012 - Understanding metadata

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Page 1: SPTechCon - July 2012 - Understanding metadata

Understanding MetadataWorking with Stakeholders to build

the taxonomy

Ruven Gotz

Page 2: SPTechCon - July 2012 - Understanding metadata

Understanding Metadata

A supplement to: Practical SharePoint 2010 Information Architecture by Ruven Gotz

Buy the Book (or Kindle):http://amzn.to/JnxlcC

Page 3: SPTechCon - July 2012 - Understanding metadata

Ruven Gotz

Toronto

@ruveng

spinsiders.com/ruveng

[email protected]

Intro - Animated

Page 4: SPTechCon - July 2012 - Understanding metadata

What is Metadata?

The BIG Question

Page 5: SPTechCon - July 2012 - Understanding metadata

Data about data

Page 6: SPTechCon - July 2012 - Understanding metadata

Ruven Gotz

@ruveng

spinsiders.com/ruveng

[email protected]

Thank you for coming!

Page 7: SPTechCon - July 2012 - Understanding metadata

What is Metadata?

I think I get it

Oh! Now I see(Mostly)

What is Metadata?

I think I get it

The BIG Question

Page 8: SPTechCon - July 2012 - Understanding metadata

Meta for?

What is

Page 9: SPTechCon - July 2012 - Understanding metadata

Metaphor

Let’s use a

Page 10: SPTechCon - July 2012 - Understanding metadata

What does a cow say?

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What does a chicken say?

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What does a duck say?

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The sounds these animals make are attributes that distinguish them

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Example from Yoav Lurie

• Prince• Pop/Rock• 1984

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Adapted from the “pea soup” story by Serge Tremblay

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What is our Base Metaphorfor files?

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What if we saw this?

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Better…

Page 23: SPTechCon - July 2012 - Understanding metadata

Solve with folders

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Hire an intern

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What is metadata?

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This is metadata!

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Not this!

or this…

What is Taxonomy?

Page 29: SPTechCon - July 2012 - Understanding metadata
Page 30: SPTechCon - July 2012 - Understanding metadata

Carl Linnaeus (1751)

Page 31: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Page 32: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Superclass

Page 33: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Class

Page 34: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Order

Page 35: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Suborder

Page 36: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Family

Page 37: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Subfamily

Page 38: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Genus

Page 39: SPTechCon - July 2012 - Understanding metadata

Animal Kingdom

Invertebrates Vertebrates

Mammals

Predators Primates Whales Rodents

Squirrels

Mice

Mice & Rats

Hamsters

and

Voles

Real Hamsters

Roborovski Hamster

Long-tailed

dwarf hamsters

Voles

Gerbils

Porcupines

Guinea Pigs

Fish Amphibians Reptiles Birds

Taxonomy

Species

Page 40: SPTechCon - July 2012 - Understanding metadata

Shared Drive ZooX:

Production Sales & Marketing

Marketing

Commercial Industrial Governme

ntHealthcare

Labs

Hospitals

Private

Public

Large

Urban

Not Associated

University

Rural

Medium

Small

Clinics

Mobile

Sales Web Design

Newsletter Social

Taxonomy

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As we’ve already seen: This always works out great

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Findability vs. Putability: a basic asymmetry

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Shared Drive ZooX:

Production Sales & Marketing

Marketing

Major Hospitals

Commercial Industrial Governme

nt Healthcare

Labs

Hospitals

Private

Public

Large

Urban

Not Associated

University

Rural

Medium

Small

Clinics

Mobile

Colleges

Big

Small

Sales Web Design

Newsletter Social

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Moving this mess to SharePoint makes it worse

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SharePoint Sux

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The #1 rule of SharePoint?

Never use folders

Except when it makes sense

ever

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Folders for Security

Permissions assigned per folder

Page 48: SPTechCon - July 2012 - Understanding metadata

A Brief Detour

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Simple Mind Map

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Mapping for Navigation

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Mapping for Priorization

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A SharePoint Taxonomy (Navigation)

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Customer Type• Lab• Hospital• Clinic• Mobile

Sector• Private• Public

Size• Large• Medium• Small

Location• Urban• Rural

University• Yes• No

A SharePoint Taxonomy (Metadata)

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Adding Metadata (when uploading)

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A SharePoint Simulation

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Document Type Inventory Worksheet

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What is metadata?

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What is Taxonomy?

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What are content types?

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Name _________Emp. # _________Date _________

Dates Requested:From __________To: __________

Manager ________Approved Y/N

Name _________Emp. # _________Date _________

Dates Requested:From __________To: __________

Manager ________Approved Y/N

Name _________Emp. # _________Date _________

Drug Used:Name __________Cost: $ _________

Manager ________Approved Y/N

Name _________Emp. # _________Date _________

Drug Used:Name __________Cost: $ _________

Manager ________Approved Y/N

Vacation Request

Drug Reimbursement

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Both Content Types in One Library

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Content Types for:

Workflow,

Policy,Security

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Back to the Inventory Worksheet

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Build Mind Map (based on inventory worksheet)

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Why is it still so hard to get this to work?

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Which leads to this:

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Auto classification is a solution (demo to follow)

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Rule-based tagging of metadata

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Some great thinking by Carsten Knoch (Navantis)

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Search

Business Process

Records ---Management

Search & DiscoverCompliance

Day-to-day workflow

Magic Metadata Intersection

Increasing the likelihood of metadata success

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It’s a question of focus

Metadata• Why?• Where?• How?

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Share the responsibility

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Less is more

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Thanks for your attention

Buy the Book (or Kindle):http://amzn.to/JnxlcCPractical SharePoint 2010 Information Architecture by Ruven Gotz