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www.steve.museum [email protected] Steve and Social Tagging Seeing Collections Through Visitors’ Eyes Susan Chun, Founder and Project Lead Steve: The Museum Social Tagging Project

Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Page 1: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Steve and Social Tagging

Seeing Collections Through Visitors’ Eyes

Susan Chun, Founder and Project Lead

Steve: The Museum Social Tagging Project

Page 2: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Who is Steve?

• Steve is a collaborative project, formed in 2005, dedicated to exploring the effectiveness of social tagging for accessing art museum collections online and engaging audiences.

Page 3: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Who is Steve?

• Founded in 2005 as a volunteer effort• Funded as a research project by an IMLS

National Leadership Grant in 2006• Re-funded by IMLS for research activities in

2008, as well as implementation work

Page 4: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Cleveland Museum of ArtDenver Art MuseumGuggenheim MuseumLos Angeles County Museum of ArtIndianapolis Museum of ArtThe Metropolitan Museum of ArtMinneapolis Institute of ArtsMinnesota Digital LibraryRubin Museum of ArtSan Francisco Museum of Modern ArtSkirball Cultural CenterUCLA Graduate School of Education

and Information StudiesWalker Art Center

Funding: Institute of Museum and Library Services

Listserv Participants: 350 active members

Archives and Museum InformaticsSusan Chun, Founder and Project LeadNew Media ConsortiumTaxonomy StrategiesThink DesignUniversity of Maryland, CLiMB Project

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http://www.steve.museum

Page 6: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Why study social tagging?Every participant had a different answer

• Can tagging help users find art more easily?

• Can tagging change the way users look at and engage with art?

• Can tagging help museums understand what visitors see and understand?

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From: J. P. [email protected]: Sat, 26 Aug 2006 11:24:43 -0700To: [email protected]: Looking for a painting

Please help:

I have been looking on and off for years for this painting. The painting is of a very well dressed renaissance man standing in a room (a library) in front of him on a table is a large hour glass. The painting has very rich colors. I have talked to a lot of people and they have said they have seen this painting but can't remember its name or the name of the artist.

Could you please use your resources to find this painting?

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Page 9: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Page 10: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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What “J. P.” knows:

painting

Renaissance

standing

man

very well dressed

library

hourglass

table

rich colors

What a Met curator knows:

Portrait of a Man, ca. 1520–25Moretto da Brescia (Alessandro Bonvicino) (Italian, Brescian, born about 1498, died 1554)Oil on canvas; 34 1/4 x 32 in. (87 x 81.3 cm)Rogers Fund, 1928 (28.79)

Provenance: Maffei, Brescia (by 1760, as "Ritratto d'uomo con carta in mano, ed Orologio, di Callisto da Lodi"); by descent to contessa Beatrice Erizzo Maffei Fenaroli Avogadro, Palazzo Fenaroli, Brescia (by 1853–at least 1857, as by Moretto); her daughter, contessa Maria Livia Fenaroli Avogadro, later marchesa Fassati, Brescia (in 1862); her son, marchese Ippolito Fassati, Milan (by 1878–at least 1912); [Elia Volpi, Florence, by 1915–16; sold to Knoedler]; [Knoedler, New York, 1916–28; sold to MMA]

Page 11: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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bangsbeardbordercapecontemplationelbowhourglasslandscapelearnedmanmountain

moustachenoblemanpaintingportrait ring

robe

Renaissance

scholar

scroll

time

trees

Page 12: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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IconographyColorsEmotionsStylesConcepts

Page 13: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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What has Steve been up to?

• Steve has completed a two-year IMLS-funded research project.

• Steve has begun two new three-year IMLS-funded projects.

• Steve has released open source software to help other museums use social tagging tools.

Page 14: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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2006-08 Research Results

Download the 10MB file at http://bit.ly/19CITQ

Page 15: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Some stats from the research:

11 Participating Museums

1,784 Works of Art in the Research

93,380 Tags collected*

2,275 Users who tagged*

*Derived from the sum of statistics from single and multi-institutional deployments

Page 16: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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A Few Highlights

• 88% of tags were useful

If you found this work using this term would you be surprised?

Museum professionalsfound most tags useful

Page 17: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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A Few Highlights

Tags are almost always useful when they are assigned two or more times

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A Few Highlights

Tags are different than museum documentation

• 86% of all tags not found in label copy

• 62% of distinct tags not in AAT

• 85% of distinct tags not in ULAN

Page 19: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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A Few Highlights

Automated Matching is problematic•Distinct tags identified in 11 documents•138 matches found automatically:

51 relevant | 87 not-relevant

63% false matches

... the house where he grew up ...Landscape near Arles - Gauguin, Paul

Indianapolis Museum of Art

Few useful tags are found in extended documentation

Page 20: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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A Few Highlights

Institutional Affiliation Matters

• Users invited to tag by The Metropolitan Museum of Art were 4 times as productive

• Multi-Institution Tagger: 22 tags / user• Single-Institution Tagger: 82 tags / user

Page 21: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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steve’s Tools

Page 22: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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The steve tagger: an open-source, configurable tag collection environment

Page 23: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Available for download at SourceForge.net

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The steve term review tool: a tool for reviewing and annotating tags

Page 25: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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The steve term review tool: a tool for reviewing and annotating tags

Page 26: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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What are taggers telling us?

Page 28: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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The works may evoke strong emotions

Jackson Pollock, Autumn Rhythm

Tag: piece of sh*t

Page 29: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They see things differently

Winslow Homer, The Gulf Stream

Tags: sharks, dolphins, rocky shore

Page 30: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They have stories of their own to tell

“My wife and I lived in Baltmore from 1959 to 1964. One of her best friends' father passed away, and she gave my wife this work from his estate. We have proudly owned and displayed it in our home for the past 45 years.”

-Contributor to the Cleveland Museum of Art “metadating” project

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They create “Very Personal Meanings”

Albers, Homage to the Square

Tagged: tubberware

Page 32: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They create their own connections between

works

Tag: Michael Museum of Art

Page 33: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They can’t spell

Page 34: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They have expert knowledge

This watercolor has been made in 1910 for the french newspaper "l'Illustration". Dulac illustrated each christmas number of the Illustration between 1909 and 1913. I'm a french student (doctorat in History of Art) and wrote a monograph of Edmund Dulac when I was in Master degree. The french city of Toulouse (where Dulac is born)is about to organize an exhibition in november - december 2008 in wich I take part. If you need more informations about Edmund Dulac, you can get in touch with me by email: [email protected]

-Contributor to the Cleveland Museum of Art “metadating” project

Page 35: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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They aren’t malicious

From 35,000 terms collected in two years of steve research:

29 “blacklisted” terms

Page 36: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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QuickTime™ and aTIFF (LZW) decompressor

are needed to see this picture.

Page 37: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Some work in steve’s future and some possible outcomes

Page 38: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Steve in Action: Social Tagging

Tools and Methods Applied

A demonstration grant focusing on encouraging and enabling widespread use of tagging in museums, and in extending the functionality of the steve tool set

Page 39: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Creating Engaging Tagging Experiences:

Developing next generation tagging interfaces, alternative interaction devices, tagging in galleries, mobile tagging

Page 40: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Creating Engaging Tagging Experiences:

Developing next generation tagging interfaces, alternative interaction devices, tagging in galleries, mobile tagging

Page 41: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Page 42: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Page 43: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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A research grant focusing on the usefulness of combining computational linguistics and tagging to assign weights or trust to a set of objects tagged by experts

T3: Text, Tagging, Trust

Page 44: Steve and Social Tagging: Seeing Collections Through Visitors' Eyes

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Understanding Tags Better:

Refine precision of retrieved results through disambiguation (using automated processing, drawing on other data sources, vocabularies)

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THANKS!

Ideas, questions, contributions?

Website: www.steve.museum

Email: [email protected]

Twitter: steve_museum