Stream 3 - VMware Sponsor Presentation

Business Production Solutions from VMware

Leveraging the next set of capabilities for improved IT Quality of Service

© 2009 VMware Inc. All rights reserved

Contents

• VMware’s Business Impact: Your ROI to date

• Four key solution areas to focus on next:

� IT Operations� IT Operations

� Applications

� Business Continuity

� Desktop

• How VMware is going to deliver these solutions to you

VMware Delivers Measurable Business Value…

Capital and datacenter costs

Average power,cooling and realestate needs

Time spent on routine admin tasks

Capital costs reduced by 50% - 60%

Delayed datacenter expansion

Average of 33% reduction in routine admin time

e.g., provision a server

Up to 80% reduction in data center energy costs

3 Confidential

Operational costs reduced by 25%+

e.g., provision a serverin minutes

energy costs

Are you considering Desktop and Application Virtualization?

a. Yes, have already started

b. No, not convinced with the business caseb. No, not convinced with the business case

c. No, Don’t understand the benefits yet

d. No, no intention

…With A Proven, Consistent Process…

Sponsorship

Business Focus

Stage

IT

CAPEX

OPEX

Cost Efficiency

IT / LOB

CAPEX

OPEX

Availability

Responsiveness

Quality of Service

CIO

CAPEX

OPEX

Availability

Responsiveness

Compliance

Time-to-market

Business Agility

IT Production Business Production IT as a Service

The VMware Customer Journey

CloudReadiness

TechnologyFocus

� Server & infrastructure consolidation

� IT Operations

� Application Lifecycle Efficiency

� Service levels

� Desktop

� Service catalog and self-service IT

� Policy-driven automation

� Increased IT innovation

Time-to-market

Private Cloud

…That Provides An Evolutionary Path to IT as a Service

IT as a Service

� Built on a 100% virtual “compute factory”/ “software mainframe”

• Three main phases to achieving the goal of IT as a Service

• Each phase brings significant business benefits and accelerates

the next

• Virtualization is the foundation

“software mainframe”

� IT infrastructure is exposed as a servicewith explicitly defined service levels

� Users access services through a service portal and pay for what they use

Have you virtualized any of your critical applications ie. Database, Mail, ERP, CRM etc?

a. Yes, Have started with VMware

b. Yes, Have started with other vendorb. Yes, Have started with other vendor

c. No, concerned about risk/cost

d. No, no intention

Contents

• VMware’s Business Impact: Your ROI to date

• Four key solution areas to focus on next:

� IT Operations� IT Operations

� Applications

� Business Continuity

� Desktop

• How VMware is going to deliver these solutions to you

The VMware Customer Journey To IT-as-a-Service

Sponsorship

Business Focus

Stage

IT

CAPEX

OPEX

Cost Efficiency

IT / LOB

CAPEX

OPEX

Availability

Responsiveness

Quality of Service

CIO

CAPEX

OPEX

Availability

Responsiveness

Compliance

Time-to-market

Business Agility

IT Production Business Production IT as a Service

CloudReadiness

TechnologyFocus

� Server & infrastructure consolidation

� IT Operations

� Application Lifecycle Efficiency

� Service levels

� Desktop

� Service catalog & self-service IT

� Policy-driven automation

� Increased IT innovation

Time-to-market

Private Cloud

You are here

Business Production Solutions –Tackling the Next Set of Challenges

IT Production Business

Production Business

Production IT as a Service

Applications

• Moving applications from dev/test to production quickly

• Virtualizing Tier 1 apps with ensured SLAs

• Reducing time spent resolving application issues

IT Infrastructure &

Operations Management

• Efficient monitoring and automated management of infrastructure

• Measuring capacity utilization and planning for future growth

• Introduce process & discipline in a growing virtualized datacenter

• End the finger-pointing with apps teams• End the finger-pointing with apps teams

Desktop

• Delivering cost effective management and support of desktops

• Providing secure remote access , while protecting company data

• Supporting teleworking & outsourcing initiatives

Business Continuity

• Meeting service level requirements

• Recovering quickly from an outage

• Ensuring all data & applications are protected

Framework for ExploringThe VMware Business Production Solutions

Solution Area

Drivers Key business and technical drivers of each solution area

Capabilities New capabilities to develop

Business value Benefits you will achieve and how they’re measured

BusinessContinuity

DesktopIT Operations Applications

Business value and key metrics

Benefits you will achieve and how they’re measured

Products & services

VMware products & services that deliver this business value

Applications Which applications will be virtualized

Teams Who is involved in implementing this solution

IT Infrastructure & Operations ManagementSolution Area

Challenges & Drivers:

� Lack of visibility into infrastructure

operations, capacity, and utilization

New Capabilities:

� Discover & map all entities, relationships

and dependencies

BusinessBusinessContinuity

Desktop

IT Operations

Applications

� Time consuming manual processes

� Inability to meet infrastructure SLAs

� Finger-pointing with app owners

� Set and monitor configuration standards

� Set and monitor SLA thresholds

� Monitor capacity utilization and

requirements

� Automate repetitive, manual

administration tasks

IT Infrastructure & Operations Management:Measurable Business Value

Greater visibility into the virtualized environment, with faster troubleshooting

VMware Value Delivered:

Key Metrics:

� VMs per admin


Desktop

IT Operations

Applications

Detailed analysis of capacity utilization and future requirements

Automated workflows to save time maintaining the IT environment

� VMs per admin

� Infrastructure cost avoidance

� Compliance with SLAs

� % of IT task automation

� Mean time to resolution

IT Infrastructure & Operations Management:VMware Products & Services

Products:

• VMware vCenter Server

• VMware vCenter products:

CapacityIQ, AppSpeed,

Services:

• Operational Readiness assessment

• “Jumpstart” services

(e.g. AppSpeed Jumpstart)


Desktop

IT Operations

Applications

• CapacityIQ, AppSpeed,

ConfigControl, Orchestrator


• Capacity Planning Workshop

Team & Application Focus:

• Infrastructure Team

• All applications

VMware vCenter Server: A Unified Control Center

• Inventory management

• Alarms, alerts

• Templates/provisioning

• Including:

• P2V Conversion

Automated patch • Automated patch management

• Orchestration tool

• Foundation for vCenterProduct Family

vCenter CapacityIQ

• Forecast timing of capacity shortfalls and needs

• Perform “What-If” impact analysis to

Right-Size Your Infrastructure:Improve CAPEX by 25%

impact analysis to model effect of capacity changes

• Identify and reclaim unused capacity

vCenter AppSpeed

• Auto-discover all infrastructure across all tiers, both virtual and physical

• Monitor application performance against

Application Performance Monitoring,Guarantee Performance SLAs

performance against SLAs at the transaction level

• Root cause analysis and faster troubleshooting

VMware vCenter ConfigControl

Standardize dynamic virtual environmentswith policy-driven configuration integrity

KEY

CAPABILITIES

What do I have?

Discover, organize and share accurate VI inventory data

How is it configured?

Track configuration & dependency data in real-time

Track, Report, Share

Is it configured as it should be?

Analyze & compare configurations against past, peers &

best practices

Provides complete, accurate, real-time visibility into the state of

configuration compliance of virtual resources and their relationships

supporting the business.

Policy backed Configuration Diff and Drift

Applications Solution Area

Applications


Desktop

IT Operations

Challenges & Drivers:

� Hardware refresh

� Major application roll-out or upgrade

� Difficulty right-sizing applications

New Capabilities:

� Dynamic scaling of applications

� Improved application availability

� Improved root cause analysis of � Difficulty right-sizing applications

� Application scalability and availability

� Slow application lifecycle from

development to production

� “Virtualization First” policy/mandate

� Improved root cause analysis of

application performance problems

� Faster application lifecycle

from dev to production

� Improved reproduction of application

bugs/defects

Applications Solution:Measurable Business Value

VMware Value Delivered:

Key Metrics:

� Application uptime

Meet or exceed application service levels

Develop and deploy applications on

Applications


Desktop

IT Operations

� Application uptime

� Time-to-develop

� Time-to-provision

� TCO per app

� Mean time to resolution

Develop and deploy applications on time and on budget

Cut provisioning time from weeks to minutes

Reduce application licensing costs where possible

IT Operations:VMware Products & Services

Products:

• VMware vCenter Lab Manager

• VMware vCenter AppSpeed

VMware vCenter CapacityIQ

Services:

• “Jumpstart” services


• Capacity Planning Workshop

Applications


Desktop

IT Operations

• VMware vCenter CapacityIQ• Capacity Planning Workshop

Team & Application Focus:

• Application owners, LOB IT

• Tier 1 & 2 applications

The Trend Is Clear…

36%

53%56%

41% 34%

50%

MS MS MS Oracle Oracle IBM

% of customers running apps in production on VMware

IBM

24%

SAP

27%

Source: VMware customer survey, September 2008, sample size 1038

Data: Within subset of VMware customers running a specific app, % that have at least one instance of that app in production in a VM

In a recent Gartner poll, 73% of customers claimed to use x86

virtualization for mission critical applications in production

Source: Gartner IOM Conference (June 2008)

“Linux and Windows Server Virtualization Is Picking Up Steam” (ID Number: G00161702)

MS Exchange

MS SharePoint

MS SQL

Oracle

Middleware

Oracle

DB

IBM WebSphere

IBM DB2

SAP

% o

f A

pplic

ations

800 Mb/s

16 GB

2 vCPU

ESX 3.5

9 Gb/s

64 GB

4 vCPU

ESX 4

> 300,000

30 Gb/s

255 GB

8 vCPU

380 Mb/s

< 4 GB

1 vCPU

ESX 3ESX 2

20% - 30% <10% - 20% <2% - 10%30% - 60% Overhead

>95% of Apps Match Native Performance On Virtual Machines

% o

f A

pplic

ations

Application Performance Requirements

20,000

1. Source: VMware Capacity Planner assessments

100,000 > 300,000< 10,000

For Example: Double Performance of Exchange 2007

8,000 Mailboxes 16,000 Mailboxes

16 cores 16 cores

Consolidate Your Software LicensesSQL Server Consolidation Example

SQL SQL SQL SQL

SQL SQL SQL SQL

8 servers 2 servers

SQL SQL SQL SQL SQL SQL SQL SQL

8 servers

16 processors / licenses

$100K

$200K

$300K

$400K

$500K

$596K

8 servers

16 Enterprise Edition licenses

SA$600K

2 servers

4 processors / licenses

$100K

$200K

$300K

$400K

$500K

$158K

4 licensesSA

$600K

2 servers

>70% cost reduction

vCenter AppSpeed

• Auto-discover all infrastructure across all tiers, both virtual and physical

• Monitor application performance against

Application Performance Monitoring,Guarantee Performance SLAs

performance against SLAs at the transaction level

• Root cause analysis and faster troubleshooting

vCenter CapacityIQ

• Forecast timing of capacity shortfalls and needs

• Perform “What-If” impact analysis to

Right-Size Your Infrastructure:Improve CAPEX by 25%

impact analysis to model effect of capacity changes

• Identify and reclaim unused capacity

Hot-Add Capacity to Guarantee QoS

OSSQL

OS

SQL

TPS

Latency

TPS

Latency

OS

2 GB 1 vCPU

8 GB 4 vCPU

Hot-add capacity with zero application downtime

Minutes to stabilize VM and recover from SLA violation

Other options include VMotion to more powerful host & add instance for fast scale-out

Complete Application Lifecycle Management

vCenter Lab Manager

• Self-service portal for non-IT users to provision VM configurations in seconds, while ensuring IT control

• Image Library to reduce storage footprint, improve

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