›Operating the Future›Moving to a digital world

Industrial Services 2

Catching Up With a Changing World›During daily operations, have you noticed some…

› Excessive movement of people – running around and across the site searching for…› Inefficient material handling – stacking, moving, storing… temporarily until processing› Reworking processed orders, retouching reports, correcting entered data› Waiting for… people, data, resource, approvals› Overcrowded storage areas, chaotic shipping staging zones › Confusion – people not knowing how to handle regular situations› Energy loss – feeling like working too much for the final result

›Operations are probably not 100% efficient!Everything was

perfect 10 years ago!How did we end up

like this today?

Industrial Services 3

Catching Up With a Changing World›Existing assets and equipment are built for yesterday’s context

› Need reconfiguration, re-arrangement or modernization› First mission: reuse as much as possible without capital expenses

›Actual personnel trained to operate yesterday’s processes› Need to redefine operational processes› First mission: update workflows and procedures with personnel in place

›Whole business model based on yesterday’s technologies› Need to upgrade automation IT and exploit modern data driven capabilities› First mission: understand what data to collect and how to analyze it

›Nothing impossible, but help is needed!

Industrial Services 4

Catching Up With a Changing World›Enhancing business model for existing facilities is about:

› Reorganizing processes and workflows› Developing different ways to use available equipment› Avoiding major capital expenses

›This is about efficiently combining human and computer powers!› Human brain provides cognitive intelligence› Computers handle data and accelerate calculations

“I fear the day that technology will surpass our human interaction.

The world will have a generation of idiots”– Albert Einstein .

Industrial Services 5

Catching Up With a Changing World›Did you know? We are an end-to-end digital services provider…

› From hardware design to decision-ready analyzed data› From equipment design to operational excellence

Automation Intelligence and Industry 4.0Making sure the right information is collected, stored and made accessible

Continuous ImprovementProviding methodology and tools to re-invent

business processes and workflows

Training SolutionsProviding customized, competency-based

and technologically supported learning tools

Optimizing workflows and workforce

Data AnalyticsUsing data to understand operations, reduce risks and improve performance

Operations SimulationUsing models to test and optimize scenarios,

schedule production and forecast results

Optimizing processes and operations

›Services Supporting the Digital Revolution

Industrial Services 7

Automation Intelligence & Industry 4.0›Can you troubleshoot your plant using a smartphone at home?

For 25+ years, we have been defining, designing, deploying and integrating system solutions for the industrial Internet-of-Things (IoT)

› Realtime sensor and smart components data acquisition› Ethernet and Wifi networking from machine/floor level to ERP/MES level› Information storage and management with efficient databases› Line Performance and Overall Equipment Efficiency (OEE) reporting

›By tying together automation islands and enabling cloud access, plants can be monitored and improved instantly and remotely

› Faster response time to issues› Reduced human errors› Paperless operations

Industrial Services 8

The Power of Data Analytics›Call it: statistics, data science, business intelligence, etc.

Our data analytics exerts do:› Conduct complex data sets exploration, analysis and visualization› Exploit modern statistical techniques and machine learning › Dig into historical data, experimental results and market surveys › Use predictive models, bootstrapping and Monte-Carlo simulations

›And they are able to:› Discover the story behind the facts› Develop robust forecasts › Analyze the risks inherent to decision-making

Industrial Services 9

Operations Simulation & Optimization›This application of modern mathematics integrates in one model: experts’ operations knowledge, historical process data and engineering design specifications. We use simulations to:

› Understand the interactions between system components› Find and resolve bottlenecks› Evaluate equipment selection and sizing options› Develop robust feasible production schedules› Deploy mathematical optimization algorithms

›We delivered more than 18,000 hours in 12 industrial domains. Examples among more than 50 studies:

› Simulation-aided production scheduling at a dairy plant› Mine operations, materials delivery logistics and traffic› Optimization of operations and traffic in an aluminum smelter› Expansion of an airport’s baggage handling conveyors system

Industrial Services 10

Increasing performance through sequential bite-size assignments:› Obvious cost savings or revenue increases› Achievable in less than 4 months› Focus on maximizing assets utilization› Use of data for important decisions

Our continuous improvement team:› Is made of Green Belts, Black Belts and a Master Black Belt› Is completed by industrial engineers, Lean Masters, and statistical experts› Has more than 15 years of experience working in manufacturing contexts

Continuous Improvement

– get management buy-in!– priorities change fast!– avoid big capital projects!– clear measure of success!

What problem has to be addressed?

How change will be quantified?

What are the root causes? Why?

?How to change

or to improve?Problem is really solved? Forever?

Industrial Services 11

Industrial Training Solutions›It is about providing customized training solutions by leveraging technology to achieve Operational Excellence

› Give knowledge, skills and behaviors needed for safe and efficient job execution› Minimize human errors to reduce the risk of safety and environment incidents› Build and retain a competent, motivated and engaged workforce

›We are specialized in competency-based learning adapted to adults› From Training Needs Analysis (TNA) to delivery in designed training centers› Covering the full spectrum of general and technical topics, in-class and on-the-job

›Our learning accelerators:› e-Learning for all workers› Control room simulations for operators› 3D immersive environments