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Developing Inside and Outside Business Intelligence Strategic Business Communications, Inc. 13230 Evening Creek Drive Suite 213 San Diego, CA 92128 (858) 679-1805 www.sbcinc.info/surveys Company Surveys Customer Surveys Event Surveys

Surveys at SBC

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Page 1: Surveys at SBC

Developing Inside and Outside Business Intelligence

Strategic Business Communications, Inc.13230 Evening Creek Drive

Suite 213San Diego, CA 92128

(858) 679-1805www.sbcinc.info/surveys

Company Surveys Customer Surveys Event Surveys

Page 2: Surveys at SBC

Our Clients

Page 3: Surveys at SBC

Our Promise

Our job is to Optimize Every Opportunity with Zealous Enthusiasm for ever client.

“WE OOZE”

We provide insightful information that will help you be more successful in working with your customers and employees.

Page 4: Surveys at SBC

Our Process

1. Consult with you about your specific goals and needs.

2. Make recommendations about what might be the best possible solutions to help you solve your challenges.

3. Develop and Design your specific survey tool.

Page 5: Surveys at SBC

Designing Your Survey

Consultation by SBC Research and Design Specialist

Customized survey URL Client logo and colors added Professional, timely, user-friendly

design Response verification Zero-defect performance strategy Multiple language survey versions Response grids, radio buttons, drop-

down list boxes, check boxes, etc. Access to expert consultants in a

variety of fields Optimization response rates and user

experience

Page 6: Surveys at SBC

Online Research

• We offer surveys in different countries and languages. (i.e. English, Spanish, French, etc.)

• We have assisted clients with thousands of surveys. • Surveys are completely customizable to meet your needs.

Page 7: Surveys at SBC

 

Company Surveys

Employment Applications

SWOT Analysis  

Page 8: Surveys at SBC

Employment Applications

Customized employment application

Automatically filter through applicantsSaves you timeFind the most qualified

applicants based on your criteria

Page 9: Surveys at SBC

SWOT Analysis

Identify:o Strengthso Weaknesseso Opportunitieso Threats

Get a 360 perspective ̊�o Assist your business in

planning new goals and strategies

Can be implemented

company-wide with every employee.

Page 10: Surveys at SBC

What are Your Company’s Top 5 Strengthens?

Page 11: Surveys at SBC

What are Your Company’s Top 5 Weaknesses?

Page 12: Surveys at SBC

Customer Surveys

Customer Profile Survey

Customer Service/Satisfaction

Product Polls  

Page 13: Surveys at SBC

Customer Profile Survey

An internet-based application

Customized to meet the client's needs

Offered in different languages

Results delivered in

tables and graphs used

for strategic planning ,

marketing plans, and

other important business

decisions

Page 14: Surveys at SBC

Age Demographics of Your Customer’s

Page 15: Surveys at SBC

Customer’s Education Level Demographics

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Customer’s Household Income Range Demographics

Page 17: Surveys at SBC

Customer Service/Satisfaction Survey

Stay in touch with what people think about

your product and/or service

Allows your business to adapt to consumer

needs quickly

Receive feedback from

Data will be summarized and given to your

company in any format necessary

Increase sales, better service, profits, and

fewer defects

Page 18: Surveys at SBC

Overall Satisfaction with Service

Page 19: Surveys at SBC

Product Polls

Know customer

preferences

Survey your present and

future customers

Recognize purchasing

power and buying

trends

Page 20: Surveys at SBC

How likely are you to purchase this product?

Page 21: Surveys at SBC

Know Your Customer’s Primary Buying Motivation

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How does the economy effect your purchasing decisions?

Page 23: Surveys at SBC

Event Related Surveys

Handle Event Registration

Poll Event Attendees

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Event Registration

Increase efficiency in the event planning process

Save time and moneyCollect payment informationCreate registered guest lists Receive accurate headcount

of attendees

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Poll Event Attendees

Receive attendee feedbackHelp enhance your future

events Allows attendees to give

their feedback while providing you with valuable information

Page 26: Surveys at SBC

Which Course Did You Attend?

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Would you attend this conference again?

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Survey Results

•We compile and analyze all of the surveys. •You receive detailed results and graphs.

•We provide the information you need in order to make important business decisions.