The Evolution of Cloud Computing

© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.comwww.sungardas.com

The Evolution of Cloud Computing

July 2010

© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 2

SunGard overview The cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A

Agenda


SunGard overview The cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A

Agenda


Solutions include: Colocation, Managed Colocation, Managed Services, and Cloud Services

>40 data centers in North America and Europe Over 4,000 customers worldwide

Financial Services, Manufacturing, Retail, Healthcare and Business Services, Transportation, Telecommunications and Utilities, and Government verticals

Solutions for Fortune 2,000 + Mid-market $50M - $2B in Annual Revenue

Double digit Y/Y revenue growth

SunGard Managed Services

© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com

Deliver Infrastructure and Platform Services

For enterprise-grade applications

That ensure availability

Our Mission


SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A

Agenda


Garter: a style of computing where scalable and elastic IT-related capabilities are provided 'as a service' to external customers using Internet Technologies

IDC: an emerging IT development, deployment and delivery model, enabling real-time delivery of products, services and solutions over the Internet (i.e., enabling cloud services)

Forrester: a standardized IT capability (services, software, or infrastructure) delivered via Internet technologies in a pay-per-use, self-service way

NIST: cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction

Cloud definitions are a work in progress

Source: Jim Kaskade: http://jameskaskade.com/?p=594 and National Institute of Standards and Technology: The NIST Definition of Cloud Computing, v15


1. Service– Consumer concerns are abstracted from

provider concerns through service interfaces2. Scalable and Elastic

– On-demand scalability adds or removes resources as needed

3. Multi-tenant– Shared resources allow economies of scale

4. Metered billing– Services are tracked with usage metrics to

enable multiple payment models5. Internet technologies

– Services are delivered through use of standardized identifiers, formats, and protocols

5 essential characteristics of a cloud


3 service models

Software as a Service (SaaS)– applications running on a cloud infrastructure,

accessible from a web browser or other thin client– consumer does not manage or control the

underlying cloud infrastructure

Platform as a Service (PaaS)– consumer-created applications deployed to the

cloud infrastructure– consumer does not manage or control the

underlying cloud infrastructure but doe s have control over the deployed applications

Infrastructure as a Service (IaaS)– consumer provisions processing, storage, networks,

and other fundamental computing resources – consumer does not manage or control the

underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly limited control of select networking components (e.g., host firewalls)

SaaSSalesForce.com, Egencia, ADT

PaaSGoogle App Engine, Engine Yard

IaaSAmazon EC2/S3, Rackspace Cloud


4 deployment models

Private cloud: operated for a single organization. It may be

managed by the organization or a third party and may exist on

premise or off premise.

Public cloud: made

available to the general

public

Hybrid cloud:

composed of two or

more clouds that remain

unique entities but are

bound together by

standardized or

proprietary technology

that enables data and

application portability

Community cloud: shared by several organizations. It may be

managed by the organizations or a third party and may exist on

premise or off premise.

Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009



Agenda


Businesses can become more efficient and agile

•Compelling economics– Capex to Opex: tenant not owner– Lower costs

• Economies of scale: equipment, resource utilization and staff • Metered usage

•Easier to manage– It’s a service, with SLAs– Easier to buy– Faster provisioning– Easier to control

Why cloud makes sense


Applications

Data

Platform

O/S

Virtualization

Servers

Storage

Networking

Space/Power

Applications

Data

Platform

O/SCustomer Managed

Cloud is an inflection point for customers to transition the burden of infrastructure and platform management to a service provider

Path of Customer Evolution

Applications

Data

Platform

O/S

Virtualization

Servers

Storage

Applications

Data

Service Provider Managed

IaaSDIY

Networking

Space/Power

Virtualization

Servers

Storage

Networking

Space/Power

Platform

O/S

Virtualization

Servers

Storage

Networking

Space/Power

Applications

Data

Platform

O/S

Virtualization

Servers

Storage

Networking

Space/Power

ColoPaaS SaaS



Agenda

© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com15

Barriers to adoption do exist…

Financial Increased ROI, quicker

payback, lower upfront capital investment

Accelerated deployment

Greater IT flexibility and scalability

Focus on core competencies

Benefits of virtualization without the requisite experience

Cloud awareness and comfort continues to grow

15

Security and compliance concerns

Performance

Quality of support

Control

Vendor lock-in

Maturity of model Is it really cheaper?

Applications not certified Configurability / level of

customization

Drivers Barriers


Market Dynamics – Adoption & Attitudes

• The majority of IT decision makers are taking a “wait and see” approach - a large percentage are either not interested in or not familiar with cloud computing

• North America is lagging in adoption / plans to adopt - with the Enterprise and Mid mid-market segments showing more interest than SMBs

16

Forrester, IAAS, 2009

26%

7%

Forrester, IAAS, 2010


Ensuring Application Availability is Already Difficult

Run: Manage production environments

Protect: Ensure secure access to applications

Recover: Protect application data and recover rapidly

Optimize: Ensure application performance meets SLAs


Cloud/Utility Model Further Complicates Availability

• Virtualization

• On-demand

• Resource pooling

• Multi-tenant environments

• 3rd Party applications

• New business models

• Evolving security concerns


Security•Where is my data?•How safe is my data?•Am I compliant in the cloud?Legal issues•How does licensing work?Management•How easily can I switch providers?•Will my application run better in the cloud?•How to manage the cloud/integrate with the cloud?•Does cloud hardware matter?Performance•Are there service levels on performance or just availability?Other•Will I really save money?•How to get data back in the event of a disaster?•Are there any standards in the cloud?

Make sure you ask these questions …



Agenda


What you see today is just the tip of the iceberg


1. The cloud of the future is an ecosystem

Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009

New multi-vendor use cases available in the

cloud eg. business continuity

Full range of IT Service Management abilities

required to run infrastructure and

services

Open standards for ITSM and Security, essential for interoperability and

to lower switching costs


2. More focus on Platform as a Service

Software as a Service

SalesForce.com, TurboTax, ADT

Platform as a Service

Google App Engine, Engine Yard

Infrastructure as a Service

Amazon EC2 + S3, Rackspace Cloud

Software as a Service

SalesForce.com, TurboTax, ADT

Infra Platform as a Service

Terremark, Savvis, SunGard

App Platform as a Service

Google App Engine, Engine Yard

Infrastructure as a Service

Amazon EC2 + S3, Rackspace Cloud


3. Technology and Service integration

Customer segment

SMB Enterprise

Use cases

Complex

Simple

Managed Services companies understand:

•Security and compliance

•Support

•Integration of multiple vendor technologies

•How to provide enterprise IT as a service

Service

Technology



Agenda


Private, not public

Enterprise grade, not commodity

Multi-site from the get go

Production-ready, not just for Dev/Test

Integrated ‘Virtual Data Center’

IaaS, evolving to PaaS, not SaaS

Secure and compliant

Shared or dedicated resources

Fully managed solution

SunGard’s Enterprise Cloud Solution


Q&A27