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The telecom industry continues to transform and evolve, now faster than ever. New technologies disrupt the status quo so often that there is effectively no status quo anymore. Mobile networks continue to expand and smartphones continue to improve while prices keep dropping. Hackers and cyber-criminals find new ways to harm businesses while countries update their laws to catch up with new realities. Mobile money is going mainstream around the world and developing countries are leading the innovation and thriving because of it.
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THE HOTTEST OPPORTUNITIES IN PREPAID, VOIP AND MOBILE TECH
(and How to Benefit From Them)
Supporting VoIP Service Providers Since 2001
1. The Worldwide Mobile Network and the Smartphone Market New Features Breeze VoIP Mobile App
2. Airtime as a Mobile Money Product New Features for Mobile Top Up and Resellers
3. VoIP in the Cloud: Opportunities and Threats Sevena and Other Features
Webinar Agenda
The number of mobile subscriptions approaches global population
The Worldwide Mobile Network
7.1
6.8
The Worldwide Mobile Network
Mobile-cellular subscriptions per 100 inhabitants
96 128 84
100
Global
= Developing
= Developed
Developed Developing
The Worldwide Mobile Network
Percentages of Households with Internet Access
28% 77.7%
Developing Countries Developed Countries Global
43.1%
No Access
With Access
Households have Internet access
The Worldwide Mobile Network
Internet Usage (Per 100)
30% 76.8%
Developing Countries Developed Countries Global
38.8%
No Usage
Usage
Of the global population uses
the Internet
The Smartphone Market
Mobile is predicted to overtake desktop Internet usage.
Global
4 billion
SMS Enabled
Smartphone
Mobile phones in use 3.05b
1.05b 0.95b
Voice Only
The Smartphone Market
Smartphone OS Market as of Q1 2014
Apple iOS 15.2% Android OS 81.1%
Other 0.6% Windows Phone 2.7%
BlackBerry 0.5%
GLOBAL NIGERIA
Android OS 18% Nokia 51%
BlackBerry 2% Samsung 2%
Other 27%
UK
Android OS 29% Apple iOS 42%
Nokia 5% BlackBerry 17%
Other 7%
USA
Android OS 39% Apple iOS 52%
Windows 2% BlackBerry 5%
Other 2%
New Features for Breeze Mobile App
IVR Options for IP Telephony (Residential, Breeze)
Check Balance Recharge Through Credit Card Recharge Through Voucher
New Features for Breeze Mobile App
Breeze Configuration Setting inside the App
Voice Mail Call Forward
New Features for Breeze Mobile App
Security Features
HTTPS Connection VPN Tunneling
New Features for Breeze Mobile App
G. 729 Audio Codec
G. 729 Good Voice Quality Less Bandwidth
New Features for Breeze Mobile App
Breeze PC Dialer for Windows
For inbound and outbound calls Free IP – IP calls
Airtime as a Mobile Money Product
International Remittance
USA - $70.37 billion UK - $16.02 billion
0
10
20
30
40
50
60
70
80
UAE - $15.68 billion Canada - $15.53 billion
TOP SENDERS OF REMITTANCE TO DEVELOPING COUNTRIES*
* Value in USD
$414 billion Sent from Developed
countries to Developing countries
Airtime as a Mobile Money Product
International Remittance (Cont’d)
India - $43.82 billion China - $31.70 billion
0
5
10
15
20
25
30
35
40
Mexico - $22.81 billion Philippines - $13.24 billion
TOP RECIPIENTS OF REMITTANCE FROM DEVELOPED COUNTRIES*
* Value in USD
$10 billion In international
remittances were sent via mobile phones
45
50
Airtime as a Mobile Money Product
Money for the Unbanked
No Banking Access Have Banking Access
2.5b
4.5b
33% Of the global population does not have access to
banking facilities
ACCESS TO BANKING FACILITIES
Airtime as a Mobile Money Product
Money for the Unbanked (Cont’d)
Europe and Central Asia
Sub-Sahara Africa
NUMBER OF LIVE MOBILE SERVICES BY REGION
Middle East and North Africa East Asia and Pacific
South Asia
Latin America and Caribbean
219 Live mobile services
in 84 countries
Airtime as a Mobile Money Product
Money for the Unbanked (Cont’d)
Airtime Top-Up – 74.8% P2P Transfer – 17.8%
POPULARITY OF MOBILE SERVICES BY VOLUME
Bill Payment – 4.0% Bulk Payment – 1.8% Merchant Payment – 1.6% International Remittance – 0%
Airtime Top-Up is the most used mobile service
available, making up nearly 75% of all services.
Airtime as a Mobile Money Product
Mobile Broadband Much more expensive in developing countries
PREPAID HANDSET BASED MOBILE-BROADBAND SERVICE
1.3% Of the Gross National Income (per capita)
15.7%
Of the Gross National Income (per capita)
Developed Developing
“Opening a mobile-money account typically requires waiting for days after showing your ID. In contrast, airtime can often be purchased and sent immediately and anonymously” Airtime is Money , The Economist January, 2013
“The cost and complexity of regulating cash transfer had led many service providers to focus exclusively on airtime top-ups” Mobile International Money Transfers To Exceed $10bn, Juniper Research October, 2013
“There are Kenyans who are forgoing at least one meal, just to be able to save and have enough to purchase airtime ” Proposed taxation of prepaid airtime in Kenya criticised, ITWeb Africa July, 2014
New Features for Mobile Top Up
Best Value Transfer (Least Cost Charging)
International Mobile Top Up Through IVR
International Mobile Top Up in Breeze App
$
$$$
New Reseller Features
Resellers Can Offer Credit Upon Sign Up
Define promotional credit for reseller to offer to new clients
Pay provider from the Portal Offer promotional credit
Recharge clients Sign up new clients Mobile Top Up
VoIP in the Cloud: Opportunities and Threats
VoIP in the Cloud: Opportunities
Data volume of Global VoIP service traffic from 2011 to 2016 (in petabytes per month)
VoIP in the Cloud: Opportunities and Threats
VoIP in the Cloud: Opportunities
TOP 10 VOIP COUNTRIES
Subscriber Numbers (Q1 2013)
Millions
Growth (Q1 2013)
VoIP in the Cloud: Opportunities and Threats
VoIP in the Cloud: Threats
TYPES OF ATTACKS
• DoS attack
• Eavesdropping
• Masquerading
• Toll fraud
VoIP in the Cloud: Opportunities and Threats
VoIP in the Cloud: Threats (Cont’d)
INTERNET SECURITY THREATS
• 81% through some form of hacking • 69% from Malware attacks • 10% by physical attacks • 7% from the use of social media tactics • 5% from privilege misuse
HOW DO BREACHES OCCUR? 97% Of all breaches were avoidable
through simple or intermediate controls
VoIP in the Cloud: Opportunities and Threats
VoIP in the Cloud: Threats (Cont’d)
INTERNET SECURITY THREATS (CONT’D)
• 79% Victims were targets of opportunity • 96% Attacks were not difficult • 94% by Data compromised involved servers • 85% breaches took weeks or more to discover • 92% Incidents were discovered by a 3rd-party
WHAT COMMONALITIES EXIST?
Better Preventive Tools
Sevena Features
Suspicious Activity Report Security Dashboard SIP Intrusion Detection Login Auditing Report
IP Geolocation and Online Fraud Prevention
Thank you
Q & A
Promotion for Attendees
Contact Us
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References
International Telecommunication Union (ITU) http://www.itu.int/en/ITU-D/Statistics/Documents/publications/mis2013/MIS2013_without_Annex_4.pdf
International Data Corporation (IDC) http://www.idc.com/prodserv/smartphone-os-market-share.jsp
MobiThinking.com http://mobithinking.com/blog/mobile-money http://mobithinking.com/banking-the-unbanked http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats
GSMA Mobile Money for the Unbanked http://www.gsma.com/mobilefordevelopment/wp-content/uploads/2014/02/SOTIR_2013.pdf
Taylor & Francis Group http://www.tandfonline.com/doi/abs/10.1080/19393550802308618#.U813X_ldXIs
Juniper Research http://www.juniperresearch.com/viewpressrelease.php?pr=407
The Economist http://www.economist.com/news/finance-and-economics/21569744-use-pre-paid-mobile-phone-minutes-
currency-airtime-money
Migration Policy Institute http://www.migrationpolicy.org/programs/data-hub/global-remittances-guide
Statista http://www.statista.com/statistics/267183/forecast-for-the-worldwide-voip-traffic/
Microsoft http://tag.microsoft.com/community/blog/t/the_growth_of_mobile_marketing_and_tagging.aspx