Our Success Stories

Case Study : TATA Teleservices Limited

Client

TATA Teleservices Limited, one of the leading telecommunication company in India, was in

need of an efficient sales force automation app that will help them get a 360o view of

complete sales activity.

Challenges:

The client runs a huge sales and marketing team for selling. He required measuring sales

performance day to day basis across all the hierarchy level. He approached us for the best-

in-class sales force automation (SFA) app that will give him the complete visibility of the

sales activity, instant access to customer feedback and various reports from the field.

Our Solutions:

At MaxMobility, we developed the best-in-class SFA named SMART. It not only met the

expectation of the client but also exceeded his expectation to a great extent. The user-

friendly interface of this app enabled him and his field force executives to assign and

complete their tasks respectively. The field executives received quick access to customer

and product data to complete delivery within the measured timeline. The client got instant

customer feedback and report from field.

Key Benefits

A 360-Degree view of the field force activities

Offers a complete view of day wise pre-planned journey

Helps to measure sales performance day to day basis across all the hierarchy level

Getting instant customer feedback and report from field

Access customer and product data to make more sales

Aids to sell smarter and enhance the field force performance.

Spenser: Case Study

Spencer’s Retail Limited is a multi-format retailer providing consumers with a wide range

of quality products in various categories like food, fashion, home essentials, personal care,

electrical and electronics.

Challenges

Transforming huge number of products on e-commerce website into his own

customized cross-platform app that will run on various platforms like iOS, Android,

BlackBerry, Symbian, and Windows.

Launching a new digital store by providing m-commerce app to consumers for

browsing through product lists, selecting desired products and placing the order

quickly.

Fulfilling delivery at customers’ doorstep

Helping the delivery person do his task smartly by providing him customer

information in detail.

Our solutions

As expected, we at MaxMobility launched a new digital store and cutting-edge m-commerce

app to enable customers accessing all products and browsing through product lists till they

reach their desired products. We created catalog browsing, coupons, m-commerce,

community adding and social media sharing facilities with wish lists.

We facilitated special mobile catalog and barcode scanning option for helping the buyer

track their shopping trips. From the mobile catalog, browsers can browse through the

latest store offerings and share these with their applications community forum easily.

Benefits

• Increased sales and revenue

• Optimize delivery by fulfilling the order from nearest stores

• Real time monitoring & instant update on delivery status

• Increase brand loyalty

Case Studies: Indian Gem & Jewellery

Client

Indian Gem & Jewellery is one of the leading exporters, manufacturers and suppliers of gold

and diamond jewellery.

Challenges

Setting up a new digital store and m-commerce app to the consumers with the

options to try and buy.

The main challenge was to transform e-Commerce store into the client’s customized

application for accessing all products and other related information easily and

instantly.

Our solutions

We made everything perfectly (like shopper's gallery & wish list, catalog browsing, m-

commerce, gift cards, community, events, social media sharing) to meet the client’s goal

easily.

We had to make all data available for the consumers. Users and customers can browse

through the latest offerings and share these with their friends, families and other members

in social media communities.

Our developers were able to showcase all products, bringing them into the app. We were

successful in giving the shoppers an advantage of storing items and tracking their shopping

trips.

From the app, the client received adequate information about customer behavior.

Benefits

Increased visibility and sales

More customer reach

Better engagement and interaction with customers

Significant brand identity

Improved brand loyalty

Showcasing products.

Better performance and more market share

The sale figure increased significantly (18-20%). The client was very happy with our

cutting-edge solution. Our solution has helped us build a long-term relationship with the

client.

Airtel: Case Study

The client:

A leading telecom service operator based in India

Challenges

The main challenge was to bring agility on the field by providing important

sales information and updating the same on the go whenever wherever. The

client used to operate many sales teams at a country-level without any

tracking system or IT roadmap. The rapid growth in business needed the

restructuring of the sales process for better customer service.

Consequently, sales managers and marketing team needed to have a complete

view and insight into the opportunities, strengths, and potential customers.

The client were looking for a best-in-class sales force automation (SFA) app

that would enable him to scale his sales, boost sales force productivity, and

enhance field force performance.

Our solution

MaxMobility helped the client consolidate its sales teams and optimize the

sales process, and develop a cutting-edge IT roadmap to deliver the best-in-

class SFA for the best sales force automation.

The trend-setting enterprise mobility solution app increased productivity,

facilitating instant information anytime, anywhere.

Benefits

Instant reporting at the back office

Increased savings with well-optimized planning and prompt

information exchange

Improved customer satisfaction

Instant online reporting and monitoring

A 360o view of complete sales activity

Track, manage and monitor sales in various levels

Access best in class reports and custom define your own reports for

distributor/retailer/salesman level aggregation

Last mile visibility of distribution for better planning.

The enterprise mobility solutions aid the client to increase sales and bring

about some significant positive changes.