© 2011 IBM Corporation

Introduction to Tivoli Common Reporting v3

Gil Arnold, IBM TCR Release Manager

Dan Krissell, IBM TCR Architect

© 2011 IBM Corporation2

TCR is a feature that ships as an add-on to 60+ Tivoli licensed products (catalog link)

Works with standard, out of the box Tivoli product reports that visualize key metrics and trends

Helps you leverage your Tivoli data to show history and trends and answer questions like

• Which of my servers are under- and over-utilized in CPU, disk or memory?

• What is my server inventory by manufacturer?

Includes both Cognos and BIRT report engines; standard report templates for Tivoli

Highly active in the field – supporting >3,000 customers

TCR ecosystem includes active community on SMC Connect – forums, videos, articles – plus

report templates, report catalog, documentation, courseware, and IBM support system

Starting with V3, TCR leverages database, middleware, and UI services of JazzSM to provide a

complete set of Reporting Services

Tivoli Common Reporting

© 2011 IBM Corporation

How do I know what product reports are available?

3

Check the TCR report catalog:

Check the TCR Report Catalog

© 2011 IBM Corporation4

History of TCR

1.1

June 2007

1.2

Oct 2008

1.1.1

Oct 2007

TCR 1.2

2.1

Dec 2010

2.1.1

3Q2011

1.3

Mar 2010

3.1 Mobile report (iPad)

3.1

1Q2013

© 2011 IBM Corporation5

TCR V3.1 Overview

TCR V3.1 became generally available March

8, 2013 with ITM 6.3

Other Tivoli products will adopt and support

TCR V3 over time

New version leverages services from Jazz

SM including DB2, WAS, DASH, Admin

Services

Leverages Cognos 10.2 improvements• Cross-Product Reporting Workspaces

• Mobile support

• Active Reports

• New/faster reporting engine with JDBC

• Eventing support

• Search across saved reports

• Trending lines (moving average etc.)

• Improved authoring tools

Reporting Workspace

Active Report

Mobile Reports

© 2011 IBM Corporation

TCR V3 Key Enhancements

Active reports – Reports can have offline interactivity; more usable and engaging

Reporting Workspaces – Customers can drag and drop reports into a workspace

Flat File support - Join flat file data to product data via web interface; easier for

customers to integrate their data with Tivoli’s

Mobile add-on – View, run, administer reports from iPad or other mobile device

JDBC support - Simplifies configuration of back-end database

Improved performance: New reporting engine provides optimized SQL generation

Report eventing – Automation rules around reporting

–For example, email a report to help desk when performance degrades

Integrated Indexed Search – Search all reporting artifacts

–For example, look for a system name among saved reports

More scalable with a DB2 out of the box content store

6

© 2011 IBM Corporation

Active Reports

Interact with reports without the need for server requests. This means reports can be emailed with interactive features.

No coding required

Clickable charts, sorting, radio button, tabs, cascading lists, checkbox filtering, ...

© 2011 IBM Corporation

Reporting Workspaces

Drag and drop pieces from different reports to create a workspace with reporting content

Free form layout

Add interactivity

© 2011 IBM Corporation

More Chart Selection and Updated Look & Feel

© 2011 IBM Corporation

Trending

Add trending with just a few clicks

Average across series or for eachseries

Available in bar, line, area, bubble, and scatter charts

• Help users make conclusions from the data with trend lines

© 2011 IBM Corporation

Mobile

View and run reports

Mobile web support for most devices, including iPad, iPhone, Android, Blackberry & Windows

App for iPad, along with native app for Blackberry

Interact with Active Reports offline with the iPad app

On demand or schedule content to be delivered to user devices, sync via email or directly to the server

Formatted for mobile devices; utilize native device interactions and gestures (swipe, zoom, controls, etc)

© 2011 IBM Corporation

More Powerful Self-Service Ad hoc Reporting

Multi-query ad hoc - As you drag and drop, the report is updated

Bridge the gap between business users and professional authors

Cross Compatibility with Report Studio

Easily modify format and layout

Resize widgets with a drag

Filter data with a few clicks

More charting options

Trend lines

© 2011 IBM Corporation

Other Major Features

Dynamic Query Mode

– New Java-based reporting engine means:

• Decrease time to value with JDBC support (DB2, Oracle, MSSQL, Netezza)

• Optimized SQL generation of complex queries

Out of the box DB2 as the Content Store

Prereq reports – Check the database to be sure it’s ready for reporting

Event Studio – Automation rules around reporting

– For example, instead of emailing a report daily for someone to parse, only email reports when a data meets criteria

Integrated Indexed Search – Search all reporting artifacts

– For example, look for a system name among saved reports

© 2011 IBM Corporation

Resources

TCR DeveloperWorks: http://ibm.co/xhkDRC

– Frequently updated with new articles

– Check the report catalog for updates

– Message boards & new videos

Free class: TCR 2.1.1 Fundamentals

– http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=course_description&includeNotScheduled=y&courseCode=TOS33

– 3 hours

– Topics include:

• Creating reports with charts, filters, prompts, graphics

• Admin tasks such as import reports, configuring data sources, LDAP integration

• How to interpret a data model

Cognos Proven Practices – Advanced topics

– http://www.ibm.com/developerworks/data/library/cognos/cognosprovenpractices.html

© 2011 IBM Corporation

Packaging

TCR does not have a product ID or eAssembly

Instead it’s the reporting service within the new Jazz for Service Management integration platform

Products package the Jazz for Service Management media

© 2011 IBM Corporation

Directly access trusted, multi-vendor data from any source

Visualize trusted, multi-vendor data from any source

Easily plug in or swap out multi-vendor tools

Integrate multi-vendor tools at a fraction of time/cost

Develop integrations once and reuse them many times

Stop reworking integrations with every point release

Leverage open services to speed multi-vendor integration

An open & flexible architecture designed to enable simplified integration of multi-vendor tools for

improved visibility, control and automation.

VISIBILITY

CONTROL

AUTOMATION

Linked Data OSLC Specifications

Registry Security Reporting

Administration Visualization

Open Services

Jazz For Service Management

© 2011 IBM Corporation17

Where To Find More Info

© 2011 IBM Corporation18

Tivoli Common Reporting – Community News

How-to videos

Catalogue of reports to download

Tips and techniques

Forums for general and specific help

Sample style guide for consistent report

layout

Follow TCR news and interact with other users at

https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/co

mmunityview?communityUuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364

(or use your search engine to find: Tivoli Common Reporting)

© 2011 IBM Corporation

Education

First stop: TCR Website

Videos including – TCR introduction

– ITM 6.2.3 reporting demo

– Importing reports

– Creating a data model

– Customizing a report

– Ad Hoc reporting

Featured articles including

– Field Guide to TCR (a good place to start)

– Setting up TCR

– TCR High Availability configuration

– Setting up security

Start at https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/commu

nityview?communityUuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364

Or just Google Tivoli Reporting

© 2011 IBM Corporation

Formal Training

For advanced training, see Cognos

BI courses on– Query Studio

– Report Studio

– Framework Manager

For TCR 1.3 and 2.x, follow the

Cognos BI 8.4 track

For TCR V3, use Cognos BI 10.2

Start at http://www-

03.ibm.com/services/learning/ites.wss/us/en?pageTyp

e=page&c=W113304M84371I29

© 2011 IBM Corporation

Jazz for Service Management Part Numbers (to get TCR 3.1)

Jazz for Service Management 1.1 QuickStart eImage CIES8ML

Jazz for Service Management 1.1 for AIX ML (Launchpad, PRS, Jazz Repository, TDI) CIER6ML

Jazz for Service Management 1.1 for Linux ML (Launchpad, PRS, Jazz Repository, TDI) CIER7ML

Jazz for Service Management 1.1 for Linux on System z ML (Launchpad, PRS, Jazz Repository, TDI) CIER8ML

Jazz for Service Management 1.1 for Windows ML (Launchpad, PRS, Jazz Repository, TDI) CIER9ML

IBM Tivoli Common Reporting 3.1 for AIX Multilingual CIES0ML

IBM Tivoli Common Reporting 3.1 for Linux Multilingual CIES1ML

IBM Tivoli Common Reporting 3.1 for Linux on System z Multilingual CIES2ML

IBM Tivoli Common Reporting 3.1 for Windows Multilingual CIES3ML

IBM Tivoli Common Reporting 3.1 Cognos Framework Manager Windows Multilingual CIES4ML

IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for AIX ML CIES5ML

IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux ML CIES6ML

IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux on System z CIES7ML

IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Windows ML CIFS5ML

IBM DB2 10.1, Enterprise Server Edition - Restricted Use - Quick Start and Activation CI71NML

IBM DB2 Enterprise Server Edition for 64-bit AIX CI6W9ML

IBM DB2 Enterprise Server Edition for Linux on AMD64 and Intel EM64T systems (x64) CI6W6ML

IBM DB2 Enterprise Server Edition for Linux on System z CI6W7ML

IBM DB2 Enterprise Server Edition for Windows on AMD64 and Intel EM64T systems (x64) CI6WEML

IBM DB2 10.1, National Language Pack 10.1.0.2 for AIX CI71QML

IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on AMD64 & Intel EM64T systems x64 CI71VML

IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on System z CI71XML

© 2011 IBM Corporation

TCR Part Numbers: 2.1.1

IBM Tivoli Common Reporting 2.1.1 for Windows 32 Bit Multilingual CZZM7ML

IBM Tivoli Common Reporting 2.1.1 Windows 64 Bit Multilingual CI01HML

IBM Tivoli Common Reporting 2.1.1 Linux 32 Bit Multilingual CZZM8ML

IBM Tivoli Common Reporting 2.1.1 Linux 64 Bit Multilingual CI01JML

IBM Tivoli Common Reporting 2.1.1 AIX 32 Bit Multilingual CZZM9ML

IBM Tivoli Common Reporting 2.1.1 AIX 64 Bit Multilingual CI01KML

IBM Tivoli Common Reporting 2.1.1 HP-UX 32 Bit Multilingual CZZN0ML

IBM Tivoli Common Reporting 2.1.1 HP-UX 64 Bit Multilingual CI01NML

IBM Tivoli Common Reporting 2.1.1 Solaris 32 Bit Multilingual CZZN1ML

IBM Tivoli Common Reporting 2.1.1 Solaris 64 Bit Multilingual CI01LML

IBM Tivoli Common Reporting 2.1.1 Linux on System z 32 Bit Multilingual CZZN2ML

IBM Tivoli Common Reporting 2.1.1 Linux on System z 64 Bit Multilingual CI01MML

IBM Tivoli Common Reporting 2.1.1 Cognos Framework Manager Multiplatform Multilingual CZZN3ML

Reports are packaged either with the respective products, or downloadable via ISM. Report Catalog:

https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/W22ac5f3ebabf_4ff4_bd55_1a897c9a44

3e/page/Report%20Catalog?lang=en

© 2011 IBM Corporation

TCR Part Numbers: 2.1

IBM Tivoli Common Reporting Version 2.1 Windows Multilingual CZQ7ZML

IBM Tivoli Common Reporting Version 2.1 Linux Multilingual CZQ80ML

IBM Tivoli Common Reporting Version 2.1 AIX Multilingual CZQ81ML

IBM Tivoli Common Reporting Version 2.1 HP-UX Multilingual CZQ82ML

IBM Tivoli Common Reporting Version 2.1 Solaris Multilingual CZQ83ML

IBM Tivoli Common Reporting Version 2.1 Linux on System z Multilingual CZQ84ML

Cognos Framework Manager for IBM Tivoli Common Reporting Version 2.1 Windows

Multilingual CZUR5ML