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IKEA GOVERNANCE MEETING
Monday 4 April 2016
• Founded in 2000 • HQ in Edinburgh, operated globally • Capability includes Simulations, Serious Games, Gamification,
Communications & Contextual Education
• c100 partners worldwide • Content includes ITSM, Cloud, Security, BCM and PPM • Clients: Bank Of America, Ford, J&J, Swiss Re
• Gartner Cool Vendor • Acquired by Capita 2013
G2G3
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PRESENTATION AIM
To submit to the audience that big data and disruptive thinking should be harnessed to ensure our engagement activity is as timely and compelling as it
can be.
In so doing we give ourselves the best possible chance of reducing the risk the IT user presents to cyber defence.
Education Communications
Incident Response
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Module B (Role/User specific)
Module A
Predictive Analytics
Patterns of Behaviour
Industry Trends
Module C
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SUMMARY
Area Challenges Opportunity
EducationStatic
Motivation based on fear and complianceNo closed loop feedback
Leverage big data to identify topics Profile individual behaviours to identify risks
CommunicationLack of trust
No closed loop feedbackNo sense of ‘team’
Share as much data as possible to allow staff to build a picture of threat & understand their role
Incident Response
Finding the right staffHarnessing internal talent
Rapid review of data to aid learningNot same emphasis on innovation as other areas
Use data to identify key stakeholders / expertscreate crowdsourcing platformshare data for mission review
share data for innovation / jams
