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Using Oracle SOA Suite 11g to Integrate with PeopleSoft 9.1
Leon Swan | Integration Architect | Veolia Environmental Services
Brad Bukacek | Team Lead | Fishbowl Solutions
Veolia’s Global Business
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The world leaderfor water services
$15.9 billion
WATER
The global benchmarkfor waste managementand resource recovery
$12.0 billion
ENVIRONMENTAL SERVICES
A solutions providerfor energy optimization$10.1 billion
ENERGY
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The only company in the world able to cover the entire range of environmental solutions$38.8 billion in global revenue in 2012
Veolia Environmental Services Worldwide
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As the only global operator to provide a complete range of waste management solutions, Veolia Environmental Services managed nearly 60 million tons of waste for over 800,000 worldwide customers in 2012.
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With 220,000 employees in 48 countries*
11%Asia-Pacific
9%North
America
66%Europe
7%Africa &
Middle East
7%South
America
*with more than €5M in capital employed, excluding Veolia Transdev employees and revenues currently under divestment
VESNA Service Locations Today
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Mix of Business by Service Area
Field Services56%
Electronics Recycling9%
Alaron1%
Incineration20%
Reclaim/Treatment14%
Hazardous & Regulated Waste (Technical Solutions) 2012
Vacuum26%
Blasting15%
Other Services*12%
Waste Treatment5%
Chemical Cleaning5%
Tank Cleaning5%
Sewer Cleaning5%
Oil Reclamation5%
Transportation4%
Separations4%
Auto4%
Legacy Local Services4%
Emergency Response3%
Industrial Services 2012
*Other, plus general cleaning and mechanical
About Fishbowl Solutions
Experience• Over 700 projects since founding in 1999• Oracle “Gold” Partner• Oracle “Public Sector Pillar Partner”
Expertise• Portals and Content Management• Enterprise Information Management• Business Process Automation
Customer Successes• Across verticals
Award Winning• Forrester Groundswell Award - Mobile App• Oracle Excellence Award• Enterprise 2.0 Blazer• 2009 ECM Architect of the Year
Leading WebCenter Innovations
WebCenter Mobile WebCenter Portals & Intranets
Google Search Integration 11g Upgrades
Fishbowl Consulting Services
+ WebCenter Content+ Document Management
+ Digital Asset Management
+ Image & Process Management
+ Forms Recognition
+ WebCenter Portal+ Employee Intranets
+ Vendor or Partner Extranets
+ Customer Portal
+ ADF \ SOA+ BPM (business process management)+ ERP Integrations+ Installations, Configuration, Performance Tuning, Solution Design,
Development, Implementation
+Records Management
+Web Content Management
+Document Capture
+Content Consolidation
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Operation Phoenix Objectives
Implement a fully integrated ESA solutionEliminate redundant manual and paper processes to increase and drive efficiencies and cost savingsAchieve consistency in business functions across the corporation where possible and practical
Provide financial controls inherent in the PeopleSoft Financials Suite to facilitate Veolia Sarbanes Oxley requirements
Establish an application architecture that provides VESNA a framework for future acquisitions and growth
Limit customizations to those that will provide a competitive edge for Veolia. Strive for a “vanilla” implementation
Enhance data accuracy by reducing the number of systems and databases that roll into Corporate reporting
Reduce the cost of upgrading and maintaining multiple systems and databases by adopting standard Oracle/PeopleSoft applications
“Right time” access to accurate and reliable operational & financial information (planning, programming, budgeting, accounting, and cost information) in support of financial accountability
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Application Integration
FIN / ESA - 8.4
HCM - 8.3
eSD/dSD
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What’s Changing?
• Estimating and Bidding
• Paper -> Hard Dollar
• Project Costing
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Contracts
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Accounts Receivable
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Billing
• PeopleSoft 8.4 -> PeopleSoft 9.1
• Service Receipts
• Paper -> PeopleSoft 9.1 e-SD and Tablets d-SD
• Inventory
• Excel/Peachtree/Other -> PeopleSoft 9.1
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Application Flowchart
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Hard Dollar – Main Topics
Provides an estimate/proposal that also gives costs/margins.
Greatly streamlines the approval process.
Contract/resource rates are loaded into the system.
Each estimate is also a template.
Can be exported into Excel for use in actual proposal.
Generates very beneficial reports.
Can be utilized with Microsoft Project or Primavera to develop schedules.
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PeopleSoft – Main Topics
Project Costing.
Visibility into Project at Project, Program, or Contract level Issue Tracking
Billing/Accounts Receivable.
Ability to bill milestones on a date basis; allowing for automated billing worksheet generation (shared with Contracts)
Ability to view/print Pro-Forma Inventory.
Automatic creation of Material Stock Request through e-SD integration
Increase inventory accuracy through counting events
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Electronic Source Document (e-SD)
Business Process Change
System generated eSD and dSD’s Vs. blank SR’s Only contract specific L.E.M. available on eSD and dSD Connected, Disconnected, and Dispatch versions Scalable from day to day to T/A’s and Outages activities Integration of internal and external customizable KPI’s for PMT
reporting
Benefits
Better planning of resources and equipment Less tracking down of open SRs More timely billing to our customers Reduce our Days Sales Outstanding (DSO) Improve our Revenue Recognition and Reporting
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The Case for SOA
SOA as a Veolia Integration Solution
Integration with multiple sources/protocols Desire for single, composite application “look and feel” from
multiple system integration
SOA as a Phoenix Solution
Because it was there! Avoid additional PrimaVera application
Use existing PeopleSoft Project functionality Provide Hard Dollar to PeopleSoft interface
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Infrastructure
4 Environments
Development, Test, UAT, and Production Single Node Oracle Linux on Oracle VM Oracle 11g RAC Database
Build Server Subversion Hudson
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Applications
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Use Cases
Integration with Hard Dollar
Hard Dollar Bid PeopleSoft Contract and Project Creates Project and Activities Stages Budget Details Creates Contract Header and Rates Command & Control links activities and rates to
contract Reduces time to create PeopleSoft Contract
PeopleSoft Customers Hard Dollar Address Book PeopleSoft Contract Rates Hard Dollar Library
Enables bids to be generated from existing contracts
Reduces time to complete estimate
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Integration Design Goals
Consistency
Flexible
Standards-Based
Best Practice Integration with PeopleSoft
Reusable Services
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Methodology
Loosely Based off Oracle AIA Methodology
Broken down into the following types of services:
Enterprise Business Services (EBS)Application Business Connector Services (ABCS)Enterprise Business Flows (EBF)Enterprise Business Objects
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Enterprise Business Services
Well Defined Interfaces
CRUD Operations
CreateReadUpdateDelete
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Application Business Connector Services
Application Extensions for PeopleSoft & Hard Dollar
BPEL-Based Services
Transformations, Security, Validations
Error Handling
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Enterprise Business Flows
Implement business activity String activities together from application(s) No human intervention needed Used in project bid from Hard Dollar to PeopleSoft
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Enterprise Business Objects
Canonical Models Leveraged OAGIS
XML schemas ERP, Supply Chain and etc.
Custom Enterprise Business Objects Contracts, Rates
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Why This Approach?
Minimize changes, less maintenance Flexibility Reusable Services
Not only for business services But, for services like error handling and notifications
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Hard Dollar Bid PeopleSoft Contract / Project
Field Agent Finalized Bid Web Service call to SOA Complex Hard Dollar schema Front-end processing
6 Enterprise Business Services Enterprise Business Flow Combination of sync & async services
Key Issues: Hard Dollar application did NO validation Duplicate bids
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PeopleSoft Customers Hard Dollar Address Book
Event Table Triggers on key customer tables DB adapter to poll event table Retrieved customer number
PeopleSoft Integration Retrieved customer details
Processed back to Hard Dollar via Web Services Activated/Inactivated Customers Updated Customer Info & Address Information
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PeopleSoft Contract Rates Hard Dollar Library
PeopleSoft App Engine Queried Component Interfaces to get changes HTTP Post call to SOA
SOA Front-end service retrieved using HTTP Post adapter Very large data sets Complex XSLT
Key Issues: Hard Dollar is single threaded application Throttling was neccessary
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Throttling
Hard Dollar was single-threaded application
Needed to throttle because changes came in batches
Create singleton BPEL process Read off JMS Queue Once finished, picked up next message
Wasn’t ideal, but worked!
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Integration Points
PeopleSoft Integration Broker Web Services HTTP Post
Hard Dollar .NET Web Services
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Message Handling
Included: Fault Handling Success Messages
Event Delivery Network (EDN) Java Customizations Email Notifications
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Security
Oracle Web Services Manager WS-Security: UsernameToken All services used WS-Security
PeopleSoft Security User ID: VZ_SOA_USER Role: VZ_SOA_PC Permission List: VZ_SOA_PC
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Testing
Resources: SOAPUI Fusion Middleware Control
End-user testing with Applications
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PeopleSoft Integration
Use Existing Services/CIs When Available Create CI Based Services When Necessary Avoid Direct Database Interaction Component Interfaces:
Web Services:
PROJECT_ACTIVITYPROJECT_GENERALCA_HDR_CIPROJECT_STATUS1
VZ_PC_RATEVZ_PC_RATE_CONS VZ_PC_RATE_INVVZ_PGM_RESOURCE
CI_PROJECT_ACTIVITYCI_PROJECT_GENERAL
VZ_CI_CA_HDR_CI VZ_CI_PROJECT_STATUS1VZ_CI_VZ_PC_RATEVZ_CI_VZ_PC_RATE_CONSVZ_CI_VZ_PC_RATE_INVVZ_CI_VZ_PGM_RESOURCE
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PeopleSoft Development Tips
Validate Service With SOAP UI “Common” Error Interpretation
User Password required for Service Operation CI_PROJECT_GENERAL_C. (158,535)
Set SOAP-UI WSS-Password Type = Password Text
Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)
SOA user lacks authorization for action/valuesNote: System defaults to application server User ID with related Permission List/Business Unit security.
Row already exists with the specified keys
May be differences between online & CI behavior. May need to explicitly code some values.
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Project Management Test early & often Know your data! Understand your environment Large data sets
Resource Limitations Requirements not met Sell of part of company
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Final Rumblings
Deployment Architecture Other things to consider:
Automation System Administration
Project Postponed
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Questions
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Contact Us
Leon Swan | Integration Architect
Veolia Environmental Services | Milwaukee, WI
Brad Bukacek | Sr. Software Consultant/Team Lead
Fishbowl Solutions | Minneapolis, MN
@bbukacek
