CMCCMC

Joanne Tjahyana, S.Kom, M.Mm

CMC is communication that takes places between human beings via the instrumentality of computers

(Susan Herring, 1996)

CMC is communication that takes places between human beings via the instrumentality of computers

(Susan Herring, 1996)

Computer Mediated Communication (CMC)

CMCTechnology

• Internet• Going Multimodal– Emoticons– Web Cam– Video Call– Facebook applications

Face to Face

Comparisons and contrasts according to DeVito (2007)

CMC

Interpersonal communication

elements

Interpersonal Communication

Elements

Interpersonal Communication

Elements

Face to Face

• Disguise is difficult

CMC

• Disguise or anonymity is difficult

Sender

Face to Face

• One or a few who are in the same visual field

CMC

• Receivers are virtually unlimited

• Messages can be forwarded to other receivers

Receiver

Face to Face

• In the same physical space

• Communication is synchronous

CMC

• Separated in space• Synchronous or

Asynchronous

Context

Face to Face

• Auditory + visual + tactile

CMC

• Depends on multimodality

Channel

Face to Face

• Spoken words, gestures, smell, touch

• Nonverbal cues

CMC

• Written ( depends on the multimodality)

• Emoticon• Permanent unless

erased

Messages

Face to Face

• Some may be easier to achieve : affection & support

CMC

• Some may be easier to achieve : information

Purposes &Effect

Face to Face

• Conveyed verbally or non verbally early in the interaction

CMC

• Conveyed in headings or subheadings of information

Feedforward

Face to Face

• Usually immediate

CMC

• Easily delayed

Feedback

Face to Face

• Grammatical errors• Pronunciation• Physiological• Psychological

CMC

• Grammatical errors• Pronunciation• Physiological• Psychological• Technology barriers

Noise

Face to Face

• Deception is difficult

CMC

• Deception becomes easier to execute

• Cybercrime

Ethics & Deception

Face to Face

• Speaking & writing techniques

CMC

• Speaking & writing techniques

• Technological skills

Competence

References

• Thurlow, Lengel, and Tomic. Computer Mediated Communication, Social Interaction on The Internet. London: Sage Publication, 2004.

• DeVito. The Interpersonal Communication Book, 5th Edition. Boston: Pearson Education, 2007