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Presented to the managers of Philippine Health Insurance Co. to show the need for an Enterprise Architecture.
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Enterprise ArchitectureWhy We Need ItBy Ruben Canlas Jr.
IT & Change Management AdvisorFeb. 29, 2012
Sunday, March 4, 12
jiggmin.comAirport Shanty in Metro Manila
Why is architecture important?
Sunday, March 4, 12
Stovepipe Company
2002
Billing & Collection
Sunday, March 4, 12
Stovepipe Company
2007
Billing & Collection Payroll
Sunday, March 4, 12
Stovepipe Company
2009
Billing & Collection Payroll Customers
Sunday, March 4, 12
Stovepipe Company
2011
Billing & Collection Payroll Customers Web:
Self-service& Trouble handling
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
• Slow time to develop products & services
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
• Slow time to develop products & services
• Duplication of data and work
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
• Slow time to develop products & services
• Duplication of data and work
• Unreliable information
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
• Slow time to develop products & services
• Duplication of data and work
• Unreliable information
• Lots of waste and rework
Sunday, March 4, 12
Issues
Billing & Collection
Payroll
CustomersWeb:
Self-service& Trouble handling
• Territorial: kanya-kanya
• Doing things the right way -- but are they the right things?
• Slow time to develop products & services
• Duplication of data and work
• Unreliable information
• Lots of waste and rework
• Knowledge lost
Sunday, March 4, 12
BUSINESS STRATEGY
EA FOUNDATIONS
Enterprise Architecture
Information & Process
Architecture
ApplicationArchitecture
TechnicalArchitecture
Business processes
Software Infrastructure
Sunday, March 4, 12
UHCBUSINESS STRATEGY
EA FOUNDATIONS
Enterprise Architecture
Information & Process
Architecture
ApplicationArchitecture
TechnicalArchitecture
Business processes
Software Infrastructure
Alig
nmen
t
Governance and Integration
Sunday, March 4, 12
Enterprise Architecture: aligns processes,
information, applications, & infrastructure with
Philhealth strategy & objectives
Sunday, March 4, 12
Enterprise Architecture: will help Philhealth become
customer-focused, process-oriented, and
make better programs & decisions
Sunday, March 4, 12
THANK YOU!
slideshare.net/rubencanlas
Sunday, March 4, 12
