Assignment: IT10

Case study 1

Utopia Travel Agency

Utopia Travel Agency is a business company which is related to make travel arrangement for its customers. Anything to do with travel, such as airline, bus or train booking, and accommodation arrangements.

Now Utopia Travel Agency wishes to update its computer system. The agency consists of Five staff at the moment and the system must be available for only five people and must be confidential.

Travel is a growth industry, and Utopia Travel is expected to grow strongly in the next 5 years. Currently the agency is making 100 booking per day but during peak time such as the summer holiday period, booking can reach 300 per day, with that number of inquires. Furthermore, travel industry estimates are for 10% growth for the next 5 year.

Therefore the organization is trying to expand its service and has a budget of $30,000 for a new computerized system.

Following are some packages for the organization and the organization is going to install one of the best packages under their budget.

Comparisons between a Package V, X, Y, & Z

Going through all the information provided and the organization budget, I would recommend that the organization should implement package Z because it seems to be very flexible to customers as well as under the budget.

This package contains all the facilities that are required for a business related to travel arrangements and for a normal customer.

The best part of this system is it can handle 12 transactions per minute and training is included in the same price.

So I would strongly recommend the Utopia Travel Agency to go with Package Z.

Package V Package X Package Y Package ZCustomer Information(name, add, tel.no)

Customer Information’sIn detail

Customer Information’s in detail

Customer Information’sIn detail

Simple windows based Extensively used in travel agency

Mostly used Mostly used

No network Versions Allows Booking to beMade

System can handle 20 concurrent user & process 10 transaction/minutes

Allows Booking to beMade

Keep 10000 Records System can handle 500 concurrent user & process 100 transaction/minutes

Package cost is $10000 & $3100/workstation if required

System can handle 25 concurrent user & process 12 transaction/minutes

No Training is Provided Extensive Training & Management Implementation

Each workstation consist of a microcomputer & printer

Each workstation consist of a microcomputer & printer

Price= $3000 Price = $50000 & $3000/workstation if hardware is required.

Price=$10000 and $3100/workstation.

Price= $12000 & $3100/workstation if required

User Manuals Free Training Training is provided at a cost of $200/day

Training is included in the price

Case Study 2

Background Information of a Real estate :

1.      Deals with buying and selling properties 2.      Answering queries about available properties (Price, location, size etc).3.      Making property valuations and Open for inspection4.      Calculating commission payable and other expense 6.      Invoicing the owner of the property

Tangible Intangible

Tangible personal property includes anything you own that is not attached to real property (land or improvements to land) and that has a physical form.

Here,Computer system with a price of $10000 is a cost for the company.

Intangible personal property includes other things without physical form, such as personal rights in intellectual property (patents, trademarks, trade secrets, etc) or vested rights in things you do not yet possess.

Room, Location, price, rates, size of the block land, Buying and Selling,

Here $10000 for the price of a computer seems to be tangible cost but it has a lot of intangible benefits as it would reduce the cost of a casual worker which is an intangible benefit for the company.

2. The technical writer wishes to work from home and reduce travelling.

The tangible cost for him would be:

Computer + Printer + Software = $3000

Cost of paper and power = $300 p.a.

but

The intangible benefit would be:

No hassle for travelling with saving of $200 / month

Part B

A)

While developing a website to advertise the products, various things have to be taken under consideration.

Like while defining:

About product

This product is one of the new arrivals in today’s market. This product is very chip in comparison to other, most of the customer like this product. There is no any compliant of this product. And the product can be also posted by mail.

Size

Though the size is small in comparison to other product, but the the quality is far better from any other product.

Durable

Our product is not only affordable but also a durable. Don’t go on its size because it is far more durable than other product.

It is Capable of withstanding wear and tear or decay for a long period.

B The UK Insurance company decides to go with outsourcing to survive in the market.

The risk that they are going to face in feature is:-

1. Lack of understanding the human relations and employment law requirements. 2.    Lack of risk analysis and risk assessment planning. 3       Insufficient technology development before implementation. 4       Demand of employers. 5       Insufficient knowledge of service provider capacity limitations. 6       Not including enough resources to effectively manage the vendor selection process. 7       Doing poor job management. 8       Lack of internal communication. 9   Making the selection process a personal rather than a commercial decision.

The profit UK Insurance companies are going to have in feature are:-

1.       The work follows process with the low cost in comparison to other2 The work should be different than usual4.       Good relationship between the people and country 5.       Get chance to use other natural resources 6.       Low labour charge