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Travel Bloggers – Be Seen & Be Heard working with tourist boards and travel PRs @travelmedia_ie

Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

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Michael Collins, TravelMedia.ie, TBEX Athens 2014 Presentation. "Travel Bloggers - Be Seen and Be Heard - Working with Tourist Boards & Travel PR's - Advice from the other side of the fence". #TBEX #TBEXAthens #TBEXEurope #ThisisAthens #VisitGreece

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Page 1: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Travel Bloggers – Be Seen & Be Heardworking with tourist boards and travel PRs@travelmedia_ie

Page 2: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Michael Collins

@travelmedia_ie

Page 3: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

slideshare.net/[email protected] youtube/travelmediaiefb/travelmedia.ie@travelmedia_ie

Page 4: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

TBEX Dublin

• small amount of repetition• some key messages• important new information• a lot has changed in the last 12 months

Page 5: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Assumptions

• get paid more• more trip invitations

Page 6: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Michael Collins

Page 7: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard
Page 8: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard
Page 9: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

What do WE want to achieve today?

– to have more knowledge than your competitors– to understand from the inside where we all fit in the greater scheme of

things– to be able to communicate better with tourist boards and PRs, speak their

language – stats, SEO, evergreen etc.– to know what they want, to see the relationship from the other side of the

fence– to get more trips, more invitations, more money

Page 10: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

the BASICS

what always works

Page 11: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

We Need You You Need Us

Page 12: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Thank you

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It’s who you know - stupid

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Be Nice

we do business with people we like

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Content, Content, Content

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“If I Had More Time, I Would Have Written You a Shorter Letter”

- Pascal

Page 18: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Follow, Like, Share, Tag

– Follow, Like, Share, Tag our content and we’ll do the same.– Obvious, but not everyone is doing it.– Helps us get to know you in advance. – You are now on our radar.– Use our hashtags. We monitor our hashtags.– #puglia– Incorrect use of hashtags not acceptable

Page 19: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Then and Now – Travel PR

- press releases- photocalls- press trips- media monitoring and

clippings- boring

• public relations• trade representation• social media• online advertising• media buying• content marketing, blogger

relations, content creation• SEO• events, road shows and awards

Page 20: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Road Shows

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Awards

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Networking Events

Page 23: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Diversification• work more diversified• more skill sets required• work with third parties more• contractors, writers, specialists• to the client – it is still just media• you will need to do the same

• public relations• trade representation• social media• online advertising• media buying• content marketing, blogger

relations, content creation• SEO• events, road shows and

awards

Page 24: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Why Diversify• The client is always right• Media agency – Everything is MEDIA

media buying, blogging, content marketing, press trips, press releases, radio/TV competitions, Facebook management, filming promo

videos, SEO, website design/maintenance

• You never say NO to the client• Why?• Once piece of work leads into the next• At the end of the day it’s the relationship that matters most

Page 25: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Why Diversify, continued………• If you only have one string to your bow you only have one

narrative. That can make for a short conversation.• The end justifies the means. Take a different tact.• “How can I help?” You’d be amazed at the answers.• Think of this business as like a sweetshop. The customer will buy,

it’s just a question of which sweet – unless you only sell one kind of chocolate bar.

• Product – PR, road shows, awards, SEO, content, social media, newsletters, online advertising, media buying, networking events, videos…………………………..next year will be different again………………………..

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Meet Niamh and Michelle

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from the horses mouth

airlines, PRs, tourist boards, operators

Page 28: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• key metric, engagement, not no. of followers/fans

• sales/media kit – even though they don’t have a budget for bloggers

• ABC – always be closing/selling• we have to evaluate you, and then

sell you on – hotel – attraction • evaluate every request

#visitstockholm#outinstockholm (LGBT)@visitstockholmEmilia Geijer [email protected]

Page 29: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• government owned, means limited budgets

• definition - not a journalist, majority of work is blogging

• tourist boards have priority markets – China, India, BRIC

• “bloggers” – now a priority market

#visitstockholm#outinstockholm (LGBT)@visitstockholmEmilia Geijer [email protected]

Page 30: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• readership, not just stats• media packs• break it down – Twitter, where are

they from (see next slide), not just how many

• be specific about what you want• UK office of Atout France manages

the budget for the UK market (France v Stockholm)

@atoutfranceUKpr@atoutFranceIEpr

London, UK office

Page 31: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• PR departments haven’t traditionally had budgets – so why ask for money/to get paid

• advertising/sponsorship departments do have budgets

• think about why and whom you are approaching

• trip = content = PR• trip = payment = commercial

@atoutfranceUKpr@atoutFranceIEpr

London, UK office

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top 8 countries, top 5 locations, gender, interests, also follows

Page 33: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• #icanflysas campaign – summer 14• worked with paid bloggers• paid bloggers didn’t have stats• agency had stats• bloggers - not up to date with the

tools that allow them to track their own traffic/reach

• stats not forthcoming

@SASLondon, UK office

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• Czech Tourist Authority – Czech Tourism• use the same parameters for journalists

as bloggers.• except that they will also look at

fans/followers and engagement.• interest in Czech Tourism.• places of interest in the Czech Republic.• very few blogger requests.

London, UK office

Page 35: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

SEO – didn’t mention anything except SEOSo I’ve taken a look and the organic visibility isn’t that great. Our tool gave it a visibility score of 0 and couldn’t find any major terms it ranks for. Given the format of the posts it’s not really surprising as they are not really text heavy, meaning that they don’t have the depth that Google is looking for to rank a page highly. Scrolling through the posts there’s very little with regards to travel and it seems that it focuses more on lifestyle feature – fashion, clothing and makeup . So, I’m slightly sceptical at whether a post may translate.

UK office

Page 36: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

SEO continued…………..

Looking at the social media accounts both the Facebook and Twitter accounts have a solid number of followers but there’s little to no interaction on individual posts, which is worrying because that’s where the majority of traffic should come from.

UK office

Page 37: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• quality of previous blogs/writing• stats• social media following• active, both blog and socially• relevance to the theme/destination

@wearedubai_ukfb/wearedubai.uk

London, UK office

Page 38: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

• country of origin according to market strategy

• profile in home market, famous, well known, also appearance

• follower numbers• quality of content• themes in blog and destinations• other travel/tourism works

@visitportugalfb/vsitportugalLondon, UK office

Page 39: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Two examples of what we are looking for. A lot of affinity between the blogger and the way they write and manage their blogs, and our destinations/products and communication strategy.

http://www.marialeonstyle.com/viajes/ http://www.lamaletadecarla.com/

@visitportugalfb/vsitportugalLondon, UK office

Page 40: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

horse takeaways

Page 41: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

From the Horse’s Mouth – Take Aways• SEO• Engagement, not numbers of followers/fans• Stats, Stats, Stats• Not just stats, breakdown the stats (Twitter)• PR versus Commercial departments• Everyone’s got a different approach, e.g. @AtoutFranceUKpr• One office versus multiple office, France v Stockholm• Relevancy• Previous blogs – good writing.

Page 42: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

SEO• Google Analytics - where is your traffic coming from.• Google Webmaster Tools - provides you with detailed

reports about your pages' visibility on Google. Essential for SEO. Key search terms, links etc.

• Google Keyword Planner, via Adwords, but you don’t need to spend. Lets you reseach keywords based on a URL or landing page. Crystal Ski.

• Twitter, via their advertising platform. You don’t need to spend. Atout France.

• Moz SEO.

Page 43: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

SEO plugins• First. Everything points to WordPress as the no 1 content

platform for SEO. The www.travelmedia.ie is built entirely on WordPress.

• Yoast is our preferred SEO Plugin for WordPress. Make sure you are using it, or another. Free version is perfectly good. On everypage of www.travelmedia.ie we use Yoast.

• Rinse and repeat. Play with the keywords you are using. • Meta-tags, meta-descriptions, titles, lists, heading, H1, H2

tags.

Page 44: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Yoast

Page 45: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

SEONot all professional PRs (internal or external) are using these tools, only the more advanced or those with enough resources.

This is an opportunity for you to stand out from the crowd and impress.

It’s not that difficult.

If it were easy everyone would be at good it.

Page 46: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

All Stats are Relative• Explain your stats.• Take Visit Stockholm as an example.• All blogger relationships managed from Stockholm, unlike a

national tourist board.• A bloggers with 100,000 followers on Twitter.• What does that mean?• Everything and nothing.• Ireland, France, USA, Germany etc.• 80,000 ABC circulation. Irish Times in Ireland (paper of record)

Page 47: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

Blog Length• Short v Long, e.g. 300 words v 1500.• There is no golden rule.• Less than 300 words isn’t good for Google.• Over 1500 is good for Google.• But 1500 broken down to three different article is three

different URLs and three different sets of meta-descriptions, H1 and H2 tags, titles etc etc.

• If it should be broken up, break it up.

Page 48: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

What is your DISTRIBUTION strategy• Sure you have one. But are you telling everyone. Media Pack.• The obvious is Facebook, Twitter, YouTube, Instagram etc.• You don’t need to be social.• But you do need to be distributing.• The not so obvious, but the best distribution is SEO. • But, you need to tell us. “I distribute via SEO. Here is my

strategy. Here are examples. Here are my keywords. This is how I do my SEO.”

• We can see you socially but we can’t see all your SEO stats.

Page 49: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

ChecklistWe’ve created a blogger checklist

A list of what tourist boards and other travel industry PRs look for when evaluating a blogger request.

Subscribe for updates to the checklist.

http://www.travelmedia.ie/blogger_checklist

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http://www.travelmedia.ie/blogger_checklist

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http://www.travelmedia.ie/blogger_checklist

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The World is Global• You are global, so are we. • It’s no longer about London, Paris, New York, Milan. • The travel industry is a village. We meet a few times

a year.• We all know each other.• WTM UK, ITB Berlin, ATM Dubai, INDABA Durban,

IPW USA.

Page 53: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

The World is Global• CaminoWays.com. Dublin based, 30 staff, 1 Irish person.

@caminoways• Largest operator on the Camino globally.• We are looking for travel bloggers right now for

CaminoWays

Page 54: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

The World is Global• Don’t bluff. We all know each other. PRs, tourist boards etc.• I spent 6 years as a travel editor, publisher, writer.• Work with global travel PR networks. • Partner offices UK, France, USA, South Africa, Australia, Italy,

Spain, Germany, India, China, Belgium, Netherlands, etc.

Page 55: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

The World is GlobalThe business of travel is done by people who know and like each other, from a relatively

small community, from all over the world, who meet 4-5 times a year.

Page 56: Michael Collins - TravelMedia.ie - TBEX Athens 2014 Presentation - Travel Bloggers - Be Seen and Be Heard

QUESTIONS?

@travelmedia_ie

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THANK YOU

slideshare.net/travelmediaie youtube/travelmediaie fb/travelmedia.ie @travelmedia_ie

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