Женя Розинский_2, Outsource People_2016_Minsk

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TEN FIFTEEN mistakes in selling your services in US and beyond.

Zhenya RozinskiyTechnology Leader

24+ years in ITNearly 20 years in Outsourcing

I am your CUSTOMER

1. You don’t sell a solution

2. You don’t research your audience

3. You don’t target right customers

4. You think you know everything

HealthCare

Payer

Self

Pay

Insurance

Self

Insured

Managed

Self Insured

3r

d Party

HMO

Provider

Hospital

HMO

Doctor

Medical Group

Equipment

Facility

In-home Support

Lab

Therapy

Pharmacy

Hospice

Insured

5.You badmouth your competition

Tata 335,000

Cognizant 220,000

Infosys 190,000

Wipro 160,000

HCL 105,000

TOTAL 1 million plus

6. You are arrogant

7. You talk to much

8. You focus your sales pitch on you, not your customer

WIIFM

hat’sntore?

9. You are not friendly

10. You are selling instead of helping

11. You come across as a foreigner.English ≠ English

12. Your have poor communication skills

13. You don’t follow up

14. You don’t ask for help

15. You don’t unite

Zhenya Rozinskiyhttp://www.rozinskiy

zhenya@rozinskiy.com