10 Things I’ve Learned The Hard Way About The Internet

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Chris Breikss recalls hir first 10 years in business as a start-up digital marketing agency and some of the obstacles that he had to overcome. The presenation is from a 1 hour webinar that is archived at http://www.6smarketing.com/10-things-ive-learned-the-hard-way-about-the-internet/

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www.6smarketing.com

www.6smarketing.com

About Me

• President, 6S Marketing

• Founded 6S in 2001

• Expert in SEO, SEM, and Social Media

• Speaks at, sponsors and attends industry events across North America

• Chris got married last month (Dec. 2011 in St. Lucia)

Chris Breikss

www.6smarketing.com

Our Team

• Skilled, dedicated and industry-savvy team of 25 employees

• Project managers have 4 to 10+ years internet experience

• Worked on 500+ projects

• BC’s Top Ten company to work for in 2010

6S Marketing

www.6smarketing.com

And Now…

www.6smarketing.com

Being #1 in Google Isn’t the Answer

• Well it’s pretty good but…

• You can’t be #1 for everything. Is your top keyphrase the right one?

• Need to have a good website in order to convert business

• Clearly describe your products or services

• Look at your Google Analytics reports

• bounce rate, conversions

1

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SEO Work-A-Rounds Don’t Really Work

• Get 100ish words of keyword rich text on your home page

• Flash intros with HTML site background work-a-rounds suck

• Custom CMS that don’t allow for title tags don’t work

• WordPress based sites are awesome for online marketing! Drupal too… (.NET even)

2

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Don’t Spam• Allow people to get on or off your lists

• MailChimp is our favourite SMB email system

• Silverpop for lead nurturing

• Salesforce.com for CRM

3

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Renew Your Domain 10 Years in Advance

• If you are still in business in 10 years then, great!

• 6Smarketing.net was jacked!

• Print all domain and hosting info and put into a fireproof safe at your mom’s

4

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Change YourPasswords Often

• Nothing worse than getting hacked

• Our phone system was hacked

• Upgrade your WordPress website

5

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Don’t Dress Like a Bum

• Just because you work in the Internet

• I wear an un-tucked dress shirt (Hugo Boss), dressy jeans (7 For All Mankind), semi-casual dress shoes (Aldo) and a nice sport coat.

• It’s called “The Uniform.”

6

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Get Your Home Based Business Out of Your Home

• Meet with clients in an office setting; people will take you seriously

• We got out in 13 months

• Posted “Office space wanted” signs

• We once had a TV crew in our “home office”… awkward

7

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Don’t Help Friendsfor Free

• They won’t value your product or service if you give it away for free

• OK to discount <30%, but don’t lose money or go below cost

• You can’t eat contra

8

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Don’t Hold Out for“The Big Payday One Day”

• Pay yourself fairly with a respectable salary

• Banks won’t lend you money or give you a mortgage if you don’t make money

• Set goals. By year 2, I want to be making $60k

9

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Don’t Let Others Take Advantage of You

• Get signed contracts

• Business done on a handshake is old skool

• Small claims court is not hard to win if you have signed paperwork and its under $25K

10

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Things ChangeQuickly

• People used to say “How do you have time for email?? The notifications pop up and distract me, and I drop what I’m doing…”

• Sound familiar? (Hint: every social media tool)

• In 2000 (10 years ago) very few people knew what Google was

11 Then Now

www.6smarketing.com

Questions

Chris Breiksschris@6Smarketing.com

@chrisbreikss @6S_Marketing

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