View
433
Download
1
Category
Preview:
Citation preview
.
Have a suitable location
Where customers can easily access products or services
On the internet
At home
In a business area
Two
Three
Believe that this business willsucceed.
Avoid having negative conversations about your business.
Talk to people who believe in your
business.
Be focused.
Four
Have a good contact and respond promptly
A telephone no.
An e-mail address.
Any contact that customers can easily connect with you to make enquiries.
Have suitable working hours that both you and the customer are comfortable with.
Five
Find the right people to workwith
Find experts for every position.
Choose as many as you need and can afford.
Find out the best payment plan that suits both parties.
Number six
Advertise your company to reach all categories of customers
Do Print advertising
On -line advertising on related websites
Outdoor advertising on billboards
Radio commercials and
TV commercials
Sponsor events etc.
Seven
Find ways to network withpartners in your industry .
Attend trade shows
Participate in conferences
Eight
Give free consultation when you can. It may pay off later.
Join social websites like facebook, twitter, linkedin, etc
Share information on the business
Respond to relevant comments and questions
Nine
Contact clients after the service to know what they think.
This is to help assess your
performance.
Let your surveys have gift rewards
Ten
Reward loyal customers. Let it be periodical
Let it some be linked to an amount purchased
Let some be for just staying as a customer.
Recommended