10 Warning Signs That You Need A CRM System

  • View
    1.303

  • Download
    0

  • Category

    Business

Preview:

DESCRIPTION

If your business is still using a file cabinet to keep track of your customer relationships and sales pipeline, it may be time for an upgrade. Are you guilty of any of these 10 warning signs that you need a CRM? For more information about CRM and sales tracking software, visit http://www.getbase.com

Citation preview

YOU STILL HAVE A ROLODEX ON YOUR DESK.

WHEN AN EMPLOYEE LEAVES, IT SEEMS LIKE THEIR REPLACEMENT STARTS THE RELATIONSHIP FROM SCRATCH - AND THE CUSTOMER FEELS THAT WAY TOO.

EACH DEPARTMENT (SALES, MARKETING, AND CUSTOMER SERVICE) HAS A SEPARATE FILE CABINET TO TRACK CLIENTS - AND EACH COMMUNICATES INDEPENDENTLY WITH THEM.

YOU CAN’T ACCESS YOUR CUSTOMER AND SALES INFORMATION FROM YOUR SMARTPHONE - AND YOUR FILE CABINET DOESN’T TRAVEL WELL.

IT TAKES YOU HOURS TO SEGMENT YOUR CUSTOMERS - BY HAND.

YOU FORGET PEOPLE’S NAMES - AND WORSE, CLIENTS FORGET YOUR NAME AND YOUR COMPANY’S TOO.

YOU FEEL LIKE YOU’VE ENTERED THE SAME CONTACT IN EIGHT DIFFERENT SPREADSHEETS - AND YOU HAVE.

IN ONE HOUR, YOU SPEAK TO 3 CUSTOMERS AND THEY ALL HAVE DIFFERENT INFORMATION ABOUT THE SAME PRODUCT.

ONE IS STILL WAITING FOR A CALL BACK FROM CUSTOMER SERVICE.

YOU CALL A LEAD - ONLY TO FIND OUT THAT ANOTHER EMPLOYEE FOLLOWED UP WITH THEM THE DAY BEFORE.

YOU CALL ANOTHER LEAD - ONLY TO FIND OUT THAT THEY’VE JUST SIGNED WITH YOUR COMPETITOR.

Available on web, Android, iOS and Windows devices

Try Base Free

14-day free trial

Base is the only CRM built for people and the first post-PC CRM where your

mobile CRM experience is just as important as your web CRM experience. Base is used by tens of thousands of businesses to manage sales and

customer relationships. Our mission is to make you and your team 10x more

productive.

The CRM your team will actually want to use.

Thanks for viewing!

Nice find! You’re well on your way to becoming a sales machine.

Now be a friend and share this presentation with hundreds of your closest Internet pals.

Recommended