Bestoutcome Change Mgmt addicted to outcomes

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Mike Pryor12th March 2014

Addicted to Outcomes

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SeniorExecutive

Remind me again why we’re doing this change

programme

How often does this happen to you ?

Programme Manager

So how will you know if the programme has been successful ?

Business Change Manager

Are you sure you need us to

change ?

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So what ?

Unless we know

WHERE we are going and WHY it’s a good to place to be

then the likelihood of getting there is very low

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A few examples of possible confusion

Project Management Framework

Smart Meters

UN Technology

Needs Assessment

Railway Bridge

Restaurant MenuCSU Strategy

(NHS)

British education

abroad

Music festival

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Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

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Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

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Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

When all projects are being managed in a

consistent way, giving visibility of progress and resource needs

When >65% of our customers are

actively managing their energy usage

© Bestoutcome Limited 201488

Outputs, outcomes, wozzat ?

Project Management Framework

Smart Meters

I love my new PMF

I‘ve got a Smart Meter

When all projects are being managed in a

consistent way, giving visibility of progress and resource needs

When >65% of our customers are

actively managing their energy usage

Fewer failures, improved RoI

Greater lock-in, reduced costs, high ranking

The Big Picture !!!

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Why am I addicted ?

Shared buy-in and ownership of the end-game

People use outputs and improve their capabilities, enabling businesses to achieve outcomes

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To get from here :Outcomes,

nay!

So here’s our challenge

Outcomes, nay!

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To here :

Outcomes, yeah!

And here’s our goal

Outcomes, yeah!

Business Outcomes

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Which to use ? How often ?Who with ?

1. Eat our own dog foodo run a change project, using the outcome-driven approach

2. Collaboration, & more collaborationo don’t impose the approach, own it together

3. Outcome-driven planning workshopso build ownership, gain consensuso get addicted

4. Reward successo shout about it when you achieve your goalso re-plan if you’re going to miss them (collaboratively!)

This change has got to

stick !

Stuff

that

wor

ks

Achieving our goal

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So help me find the Outcomes here

Project Management Framework

Smart Meters

UN Technology

Needs Assessment

Railway Bridge

Restaurant MenuCSU Strategy

(NHS)

British education

abroad

Music festival

Musical instrument

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A final word on addiction

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• Programme and project consultants, helping you deliver successful change• Portfolio/Programme/Project Office (PMO): setup and management • Programme and Project initiation and best practices • Assurance, health checks and project repair• Interim and permanent resourcing

• PM3 is our flagship solution, a Programme and Portfolio Management tool “developed by practitioners for practitioners”. PM3 focuses on business outcomes, ensuring you deliver the change instead of just 'carrying out a series of activities‘

• PM3time is our timesheet solution, which can be integrated with PM3

Services

Solutions

Customers

About Bestoutcome Stand99

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